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Duties

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Duties include, but may not be limited to the following:

Training Strategy: Collaborates with the Employee Development Manager to assess training needs and recommends learning solutions.
Program Design & Delivery: Plans and delivers diverse training formats-including classroom, online, webinars, and microlearning-tailored to VCS roles and aligned with organizational goals.
Curriculum & Content Development: Creates engaging, adult-learning-based content such as lesson plans, guides, videos, and testing materials for both virtual and in-person training.
System & Session Preparation: Develops training modules, sets up sessions with preloaded materials, and establishes SOPs to support seamless learning experiences.
Instruction & Administrative Support: Leads training sessions and manages administrative tasks like course enrollment, account creation, and participant communications.
Additional Responsibilities & Flexibility: Perform and adapt to additional responsibilities as needed.
Travel: Occasional travel may be required.

Requirements

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Conditions of employment

Selective Service Registration is required for males born after 12/31/1959.
You will be required to serve a probationary period of 1 year.
Subject to background/security investigation.

Qualifications

Training & Development Experience: Minimum 2 years' experience in training, instructional design, or a related field.

Instructional Design & Assessment: Experienced in using ADDIE and/or SAM methodology and training assessments to identify needs and build practical, impactful learning solutions.
Digital Learning & Accessibility: Skilled in administering LMS platforms like Moodle, Blackboard and webinars to deliver engaging online courses, including multimedia content integration and 508 compliances.
Communication & Presentation: Strong verbal and written communication skills; excels in delivering clear, engaging in-person and virtual presentations to diverse audiences.
Employee Recognition Programs: Experienced in designing and managing awards and recognition initiatives to enhance engagement.
Organization & Multi-tasking: Highly organized, with the ability to manage multiple training projects and priorities effectively.
Technology Adaptability: Quick to learn and apply new tools and software for training development and delivery

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: A formal pay-setting process will be used to determine your salary. The salary may be at any point in the range listed for this vacancy. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Help

All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 7/3/2025 to receive consideration.

To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

Agency contact information

Michelle Kolpacki

Phone: 314-845-1216
Email: michelle.kolpacki@va.gov

Address: VCS Central Office
1 Jefferson Barracks Drive Bldg. 25
St. Louis, MO 63125
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

Required Documents

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To apply for this position, you must provide a complete Application Package which includes:

- - - Resume

The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

- - - Most recent SF-50
    - Performance Appraisal
    - Separation Notice (RIF)
    - Veterans' Preference: Since the Veteran Canteen Service falls under Title 38 U.S.C. 7802, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

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All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 7/3/2025 to receive consideration.

To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

Agency contact information

Michelle Kolpacki

Phone: 314-845-1216
Email: michelle.kolpacki@va.gov

Address: VCS Central Office
1 Jefferson Barracks Drive Bldg. 25
St. Louis, MO 63125
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.