The Office of the Chief of Information Technology (OAIT) is recruiting an IT Specialist (Working Title: Product Manager) with expertise in business-to-business (B2B), business-to-consumer (B2C), and/or internal tools. This role serves as a strong contributor on a small product team and partners with engineering to deliver user-centered, scalable solutions and solve problems within the White House Experience portfolio.
The Office of the Chief of Information Technology (OAIT) is recruiting an IT Specialist (Working Title: Product Manager) with expertise in business-to-business (B2B), business-to-consumer (B2C), and/or internal tools. This role serves as a strong contributor on a small product team and partners with engineering to deliver user-centered, scalable solutions and solve problems within the White House Experience portfolio.
Selective Service registration if a male born after December 31, 1959
Subject to pre-employment and random drug tests
Direct Deposit is required
RELOCATION EXPENSES WILL NOT BE PAID
Suitability for Federal employment
May be required to successfully complete a probationary period
Only experience and education obtained by the closing date of this announcement will be considered.
You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
Qualifications
MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards.
ALL QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.
BASIC REQUIREMENTS: Applicants must meet all of the criteria listed below in order to meet the basic requirement for the IT Specialist (SYSANALYSIS), 2210 position.
Attention to Detail - Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise, and accurate to a given IT situation.
Customer Service - Works with clients and customers (that is, any individuals who use or receive IT services or IT products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess IT needs, provide expert technical information or assistance, resolve fairly complex or non-routine problems, or satisfy expectations; knowledge of available products and services; committed to providing quality IT products and services.
Communication - Expresses technical information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, recognizes potential miscommunication, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies IT related problems using a variety of materials or sources; gathers and applies technical information to determine accuracy and relevance to moderately complex problems; uses sound judgment to generate and evaluate alternatives; makes decisions or recommendations that influence IT policies or programs and applies new developments to previously unresolved problems.
-AND-
SPECIALIZED EXPERIENCE REQUIREMENT:
You may qualify at the GS-14 level, if you fulfill the following qualification requirement: One full year (52 weeks) of specialized experience at or equivalent to the GS-13 grade level in the Federal service or equivalent experience in the private sector that demonstrates your ability to 1) lead cross functional teams throughout the execution of a product lifecycle; 2) collect, analyze, and translate user and market data to improve technical processes, and 3) advocate for user/customer needs.
HIGHLY DESIRED EXPERIENCE:
Familiarity with human-centered design principles.
4 (or more) years in business-to-business (B2B), business-to-consumer (B2C), and/or internal tooling product management.
Using web analytics programs and tools to assess and improve the effectiveness of a website.
Conducting user research to understand underlying needs and determine what new capabilities should be incorporated.
Defining direction and goals based on customer needs and mission requirements.
Proven experience presenting technical information to executives and/or senior leaders.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration.
This position is in the Excepted Service, as such Category Rating, Veterans Preference and traditional rating and ranking of applicants do not apply.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume which must include the following information: announcement number and job title for which you are applying; beginning and ending dates (mo/yr) for paid or non-paid work experience; and average number of hours worked per week.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants should send their resume via email to DL.OA.OAIT.Hiring@oa.eop.gov by 11:59 PM (EST) on 06/20/2025 to receive consideration.
Resumes will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.
Office of Administration
725 17th Street
Washington, DC 20503
US
Next steps
Applicant resumes will be reviewed on an ongoing basis until the close date of the announcement. The most highly qualified candidates may be contacted directly for an interview.
If tentatively selected by the Hiring Manager, your application will be evaluated by the Human Resources Office to confirm you meet the basic and specialized experience requirements detailed above. Once qualification eligibility has been confirmed a tentative job offer will be extended.
After a tentative job offer, a security background investigation and drug screening will be conducted. If the drug screening is negative and security background is cleared, then a formal job offer will be extended.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume which must include the following information: announcement number and job title for which you are applying; beginning and ending dates (mo/yr) for paid or non-paid work experience; and average number of hours worked per week.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applicants should send their resume via email to DL.OA.OAIT.Hiring@oa.eop.gov by 11:59 PM (EST) on 06/20/2025 to receive consideration.
Resumes will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed and no further consideration will be given to additional application packages.
Office of Administration
725 17th Street
Washington, DC 20503
US
Next steps
Applicant resumes will be reviewed on an ongoing basis until the close date of the announcement. The most highly qualified candidates may be contacted directly for an interview.
If tentatively selected by the Hiring Manager, your application will be evaluated by the Human Resources Office to confirm you meet the basic and specialized experience requirements detailed above. Once qualification eligibility has been confirmed a tentative job offer will be extended.
After a tentative job offer, a security background investigation and drug screening will be conducted. If the drug screening is negative and security background is cleared, then a formal job offer will be extended.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
