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This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

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Duties

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DUTIES AND RESPONSIBILITIES:

Serves as a senior advisor to HITU leadership on strategy and execution related to the acquisition and implementation of priority IT initiatives including the new Electronic Health Record (EHR).
Collaborates closely with procurement and acquisition professionals to support pre-award activities, including market research, acquisition planning, and the development of Statements of Work (SOWs), Performance Work Statements (PWSs), and Independent Government Cost Estimates (IGCEs). Advises HITU teams and leadership on acquisition strategies and represents the unit in technical evaluations and source selection discussions.
Engages with contract management teams to monitor post-award activities, including vendor performance, issue resolution, compliance with contract terms, and proposed modifications or closeouts. Provides expert analysis and strategic recommendations to teams and HITU leadership to ensure contracts continue to meet operational and programmatic needs.
Partners with IHSC financial management and program offices to inform the development, analysis, and execution of multi-million-dollar budgets for IT and/or initiatives with an IT component.
Advises and manages complex project plans, identifying key milestones, assessing risks, and ensuring timely implementation of IT solutions critical to mission success.
Leads and facilitates coordination among internal and external stakeholders across clinical, operational, IT, legal, and acquisition domains to ensure integrated planning and seamless execution.
Prepares and presents comprehensive briefings, white papers, and reports to senior leadership, synthesizing complex technical, operational, or policy issues into actionable guidance.
Supports strategic planning, policy formulation, and process improvement efforts aimed at enhancing IHSC's information technology infrastructure and service delivery.
Performs organizational assessments to ensure relevant, timely, and efficient operations.
Leads policy development, long-term planning, and organizational improvement initiatives.
Performs other duties as assigned in support of HITU's mission.

Requirements

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Conditions of employment

You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve a new 18-month commitment to IHSC .
ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
Applicants must be a current USPHS Commissioned Corps Officer who works at IHSC. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

COMPETENCIES:

Leadership Skills.
Ability to work independently with minimal supervision.
Demonstrates strong organizational and time management skills.
Demonstrates exceptional problem solving, judgment and decision-making skills.
Excellent interpersonal skills and flexibility.
Cultural competencies related to detention health care and a diverse work environment.
Strong mature oral/written communication skills.
Integrity, honesty, and strong ethical compass.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

A healthcare professional with a minimum of three years of IT project management experience is highly desirable.
One year of specialized experience equivalent to the GS-13 level in the Federal service that includes:
1. Leading or coordinating contract acquisition planning and execution activities, including development of SOWs and conducting market research.
2. Managing or advising on enterprise-level IT or health IT projects, such as EHR implementations.
3. Performing budget planning, formulation, and execution for healthcare or IT initiatives.
4. Engaging with multidisciplinary stakeholders to drive large-scale program outcomes.
5. Preparing and delivering high-level briefings and strategic recommendations to senior leaders.
PMP, FAC-P/PM, or FAC-COR Level II or III certification. The PMP is highly desirable.
Demonstrated experience with federal IT procurement processes, including acquisition planning, source selection, and vendor oversight.
Demonstrated knowledge and experience in clinical operations, health services, or public health settings.
Proven ability to manage complex, multi-disciplinary projects from inception through execution, including risk mitigation and performance tracking.
Strong ability to evaluate data, assess trends, and synthesize information into actionable recommendations.
Excellent interpersonal and communication skills, with experience engaging senior leaders and cross-functional teams.
Ability to contribute to policy development, long-term planning, and organizational improvement initiatives.
Capable of working independently and collaboratively across diverse technical and operational teams.
Proficiency in Microsoft Office applications (Excel, SharePoint, Word, PowerPoint).

Additional information

This position is located within the U.S. Public Health Service at the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), in the Health Information Technology Unit (HITU).The incumbent serves as a senior-level Management Analyst providing high-level analytical, strategic, and technical support to the Unit Chief and Deputy Chief of HITU. This role is pivotal in advancing IHSC's health information technology modernization efforts, specifically supporting the planning, procurement, implementation, and lifecycle management of a complex IT initiatives including, but not limited to, the Electronic Health Record (EHR) system and other high-priority IT projects critical to IHSC's mission.

The position demands advanced proficiency in federal acquisition, clinical and IT project management, budget and financial oversight, organizational improvement, and stakeholder engagement. The incumbent contributes to complex operational and administrative activities that span the development, deployment, and sustainment phases of major health IT initiatives.

HITU is a multidisciplinary organization responsible for managing IHSC's information management and technology portfolio. HITU consists of two primary sections-Information Management and Technology Management, overseeing six program offices: Health Application Services, Records Management, Data Analytics, Portfolio Management, Solutions Development, and Asset Management. HITU staff are distributed across IHSC headquarters, field offices, and detention facilities.

IHSC operates a multi-sector, multidisciplinary workforce of over 1,600 personnel, including U.S. Public Health Service Commissioned Corps officers, federal civil servants, and contract support staff. IHSC delivers on-site direct patient care at 18 dedicated facilities and oversees off-site medical services for detainees housed in approximately 128 non-IHSC detention centers. IHSC supports a detainee population of approximately 28,000 individuals daily and over 270,000 annually, while also providing medical assistance during ICE enforcement operations across land, air, and maritime domains.

SUPERVISORY CONTROLS:
The incumbent reports to the Deputy Chief of the Health Information Technology Unit.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

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To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 06/11/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting

Email: IHSCrecruiting@ice.dhs.gov

Address: ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Required Documents

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To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
- You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
A copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 06/11/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting

Email: IHSCrecruiting@ice.dhs.gov

Address: ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.