This position is located in the Morale, Welfare and Recreation (MWR) Non-appropriated fund (NAF) Human Resources Office, Commander, Navy Region Southeast, NS Mayport, Florida. The purpose of this position is to provide clerical and administrative support in a wide variety of human resources activities and program.
This position is located in the Morale, Welfare and Recreation (MWR) Non-appropriated fund (NAF) Human Resources Office, Commander, Navy Region Southeast, NS Mayport, Florida. The purpose of this position is to provide clerical and administrative support in a wide variety of human resources activities and program.
Duties include but are not limited to:
Provides excellent customer service to internal and external customers, sitting at the HR office Front Desk.
Performs a full-range of support assignments.
Receives visitors and telephone calls; tactfully obtains information about purpose of call or visit, determines if matter can be handled personally, referred to another individual or office, or if it requires supervisor's attention. Exercises discretion in determining whether visitor or caller is entitled to receive requested information.
Computes and flags due dates for various types of personnel actions, i.e., within grade increase, conversions, performance appraisals, expiration date of temporary appointment, salary retention period, etc. Monitors status of pending actions. Reviews personnel actions. Retrieves data for reports from automated personnel system (SAPHR system). Provides information on status of personnel actions to operating officials. Determines necessary documents needed to support transactions and ensures they are included in the action and OPF.
Establishes and/or maintains OPFs, including consolidation with prior service records. Obtains original OPF from records center or other activity as required.
Use various software programs and automated systems to prepare a variety of documents, revise, calculate, and retrieve data.
Produce correspondence, memoranda, forms, and reports. Ensures accuracy and timeliness of information, spelling, grammar construction, punctuation and presence of necessary enclosures.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possesses the following:
The incumbent must have at least one year of work experience that demonstrates the ability to perform the duties of the position.
Knowledge of office file arrangement and the purpose and content of the documents in the file, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
Knowledge of steps and procedures used to process personnel documents.
Knowledge of personal processing language, procedures and options to process a full range of recurring types of official personnel actions.
Knowledge of office file arrangement and the purpose and content of documents in the file, and ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
Ability to understand and provide basic program information.
Familiarity with and ability to type and use' a computer including an automated personnel system, Word, Excel, Spreadsheets, Database, etc.
This position does not have a positive education requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on May 29, 2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@nhr-ma.com to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
