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This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

40% 1. Incumbent actively assists the Manager in the management and supervision of the Enlisted during his/her shift. Assists with employee relations and supervision; scheduling; operational decision making; providing change to cashiers; securing storerooms and similar areas; securing the Club at closing time; overseeing food production and service; and general overall supervision of the dining room, bars, game room and night club. Assists with the procurement of food and beverage from appropriate sources. Assists in preparing the monthly schedule of events and in the promotion and advertising of events and activities.

15% 2. Incumbent ensures strict compliance with established internal controls. Incumbent will be responsible for monitoring internal controls in the Epicenter. Incumbent will ensure that accountability over all funds, equipment and materials are properly maintained.
Assists with inventories of food, liquor, supplies and assets. May conduct surprise cash audits; read cash registers; verify Daily Activity Reports (DARs); investigate shortages and discrepancies. Ensures receipts are properly recorded and deposited, and that required financial records/reports are prepared. Maintains oversight to ensure that proper procedures are used in the accomplishment of all functions.

15% 3. Incumbent trains and motivates employees and deals with all aspects of employee relations on the shift. Responsible for non-executive work schedules. Verifies all non. executive time cards for accuracy and completeness, regarding hours worked, annual and sick leave, night differential, authorized overtime, etc. Recommends promotions and disciplinary actions as required. Screens applicants and makes recommendations regarding hiring.

15% 4. Incumbent coordinates all phases of food and beverage service on assigned shift.
Oversees dining room food court dine in service, take out service and delivery service, bars, game room and night club functions. Receives customer and employee complaints relative to quality, quantity and/or preparation and service provided by employees.

Investigates and resolves problems and conflicts, and makes a report to the Club Manager.

5% 5. STANDARDS OF CONDUCT: Incumbent has the responsibility to ensure that all MWR resources are protected against theft and abuse and are utilized for official use only. Efficiency in the use of MWR resources is the watchword and will be adhered to accordingly.

5% 6. Incumbent will have full knowledge of policies and procedures to effectively open and secure the Epicenter per command and departmental policies. In the event the Manager is absent, incumbent will maintain proper operation of the Epicenter per all manuals, policies and guidelines governing the Epicenter.

5% 7. Performs all other related duties as may be assigned.

Requirements

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Conditions of employment

Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must get food/alcohol safety certification during first 90 days.
A significant amount of walking is necessary. Incumbent will be expected to work evenings, weekends and holidays.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Knowledge and experience of club management procedures and general business practices related to the operational management of food and beverage operations, social programs, and the effective utilization of club facilities and equipment as might be gained from college level courses in restaurant management and/or 3 - 5 years related progressive professional experience.

Skills conducting surveys and audits to identify program deficiencies; determining the impact of changes to the services provided the patron community and repairs to the facilities and equipment, or other corrective measures; and coordinating the scheduling or implementing of the work with other organizational activities.

Knowledge of cost and control procedures and skill in the maintenance and control of expenditures to ensure limitations are observed. Knowledge of social and recreational program planning requirements and skill in developing recommendations and justifications for major modifications to the club activities. Knowledge of accounting procedures sufficient to follow individual funds from initiation through expenditure states in order to trace discrepancies in the system. Knowledge and understanding of the regulations and guides to interpret and apply them to a variety of accounting situation...

Must be dependable and courteous, and possess the ability to effectively and harmoniously work with others.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

Help

The following documents are required at the time of application:

Resume
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Required Documents
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Permanent resident card (Green Card)
Transportation Worker Identification Credential (TWIC)
Enhanced Driver's License (EDL)
Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:

Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)

Please follow the link below for more information in regards to READ ID for base access:
https://cnrma.cnic.navy.mil/Operations-and-Management/Base-Access/REAL-ID-Act/

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 06/11/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12740592

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO

Email: CNRMANAFHR@us.navy.mil

Address: NAVSTA Great Lakes
2601 E Paul Jones Street
Great Lakes, IL 60088
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Required Documents

Help

The following documents are required at the time of application:

Resume
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Required Documents
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

Vendors
Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Permanent resident card (Green Card)
Transportation Worker Identification Credential (TWIC)
Enhanced Driver's License (EDL)
Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:

Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)

Please follow the link below for more information in regards to READ ID for base access:
https://cnrma.cnic.navy.mil/Operations-and-Management/Base-Access/REAL-ID-Act/

How to Apply

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 06/11/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12740592

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO

Email: CNRMANAFHR@us.navy.mil

Address: NAVSTA Great Lakes
2601 E Paul Jones Street
Great Lakes, IL 60088
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.