Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees and Past/Current/Upcoming VHA HPT Graduates, current permanent Federal employees of other agencies, and all US Citizens.

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Supervisory Informatics Dietitians are thoroughly knowledgeable of and have full authority for planning, coordinating, and implementing food service technology into the department. They are the subject matter expert in nutrition informatics and NFS technology and use this expertise in researching, evaluating, educating, and administering the use of technology for the benefit of Veterans and employees. Supervisory Informatics Dietitians are independent in their work as they use existing and new technology to ensure continuous evaluation and improvement within the service.

Functions or Scope of Practice:

• Plans, directs, and assesses the workload and competency of all subordinate staff.
• Uses available technology to enhance the work of all employees within NFS.
• Utilizes electronic programs to produce reports, analyze data and improve personnel efficiency and productivity in the NCC.
• Independently manages VHA supported software programs and/or commercial off-the-shelf software (COTS) to support the effective management of food operations and patient meal services.
• Enters and maintains ingredient information, recipes, nutritional information, and menus into the technology package.
• Oversees the technology used for meal production, meal service and temperature control.
• Leads a menu committee.
• Ensures recipes are standardized.
• Costs out recipes and assures they are within budgetary constraints.
• Creates and revises menus, considering VA established guidelines, policy, patient preference, and religious and cultural considerations.
• Signs menus indicating they are approved by a registered dietitian.
• Completes nutrient analyses of regular and modified menus and ensures menus follow required diet guidelines.
• Develops and maintains training and reference materials for the NCC.
• Manages productivity reports for the NCC.
• Completes audits for the NCC, determining action plans when results require corrective measures.
• Coordinates and supports downtime procedures for the NCC, ensuring procedures remain up to date.
• Coordinates all aspects of training related to computer systems, menus, and informatics for NFS employees.
• Collaborates with the clinical nutrition section and leadership to ensure the enhancement of the Veterans dining experience.
• Supports patient satisfaction within NFS.
• Serves as a department Automated Data Processing Application Coordinator (ADPAC) between administration, food services, clinical staff, and the Office of Information Technology (Ol&T) regarding clinical information system processes.
• Manages and updates the service SharePoint site.
• May perform other related duties.

• The Supervisory Dietitian (Informatics), GS-11 reports directly to a Supervisory Dietitian, GS-12 or above and functions independently for all professional and technical aspects of their position.
• The incumbent is responsible for planning and organizing their own work, coordinating with staff and management personnel as appropriate. Work is reviewed for technical adequacy and conformance with VHA procedures and practices.
• They provide the supervisor with annual performance objectives, periodic activity reports, including recommendations for modifying operations for improved metrics. The incumbent ensures regulatory controls consistent with VHA, JC, OIT and other regulatory body standards.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Registered Dietitian Nutritionist (RDN) or Registered Dietitian (RD) - Must be registered with the Commission on Dietetic Registration (CDR) the credentialing branch of the Academy of Nutrition and Dietetics formerly known as the American Dietetic Association (ADA).

1. Experience. In addition to meeting the basic requirements, you must possess at least 1 year of experience as an RDN/RD equivalent to the next lower grade level (GS-09) In addition to meeting the basic requirements, you must possess at least 1 year of experience as an RDN/RD equivalent to the next lower grade level (GS-09) which demonstrates the following Knowledge, Skills and Abilities:
   1. Skill in managing computer software programs relative to food service systems.
   2. Skill in applying nutritional knowledge to develop menus ensuring nutritional standards are met.
   3. Skill in developing training and reference materials.
   4. Skill in evaluating data to improve outcomes.
   5. Skill in providing training related to food service systems technology.
   6. Skill in collaborating with stakeholders.
   7. Ability to supervise subordinate staff (i.e., plan, organize, delegate, direct, control and review activities and performance).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Eligible applications will be reviewed and referred in the following order of consideration:
1) Current, permanent employees of the Bronx VA Medical System and Past/Current/Upcoming VHA HPT Graduates
2) Current, permanent employees of the Department of Veterans Affairs (VA)
3) Current, permanent employees of other Federal agencies
4) All other applicants

Note: Veteran's Preference is not applicable to VA employees or employees of other Federal agencies.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.