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This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

OPEN ONLY TO CURRENT CNIC (N92) EMPLOYEES OFFICIALLY ASSIGNED TO NAVAL STATION ROTA, SPAIN. ALL APPLICANTS MUST BE U.S. CITIZENS.

Duties

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Duties include but not limited to:

Library Front Desk / Customer Service Support

Welcomes patrons into the program area/library and ensures that patrons are authorized to use library equipment and facilities.
Registers library users so that these patrons may borrow library materials.
Circulates library materials to patrons (checking library materials in and out) by using HQ approved Integrated Library Systems (ILS) software.
Removes items from the book drop daily and clears these items from patron accounts.
Reports high circulation items which are in poor condition or missing to supervisor.
Compiles weekly overdue reports and calls patrons regarding overdue items from report findings to request that materials be returned. Reports overdue materials issues to supervisor for resolution.
Completes weekly, monthly and quarterly program and collection usage reports.
Assists with processing interlibrary loan requests.
Re-shelves new and returned library materials.
Responds to routine and non-technical requests for information and questions to access, identify and/or locate virtual and physical library materials.
Assists with collection weeding projects.
Assists with patron computer usage and troubleshoots minor hardware and software issues.
Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspace and gaming devices.
Maintains a knowledge of current and upcoming library programs so that the incumbent may recommend these programs to patrons.
Maintains a knowledge of other MWR programs so that the incumbent may recommend these programs to library patrons.
Maintains library book displays.
Ensures that library print marketing materials are current and well-stocked in targeted areas on base (fitness, galleys, medical support offices, and NEX are examples).
Sorts mail and checks magazines and newspapers as necessary.
Informs leadership and library teammates when supplies are getting low and need reordering.
Ensures cleanliness of the library building or designated space through general housekeeping such as dusting and vacuuming.
Completes required military and library trainings on time.
Promotes customer service awareness and demonstrates excellent customer service to all professional and patron contacts.

Library Program Support

Assists library programmers with program preparations to include craft and decoration preparations.
Assists library programmers with program execution to include set-up, tear-down, and presentation support.
Assists program marketing by participating in library outreach activities. This may include taking the lead in presenting library program information to different commands and at installation community functions.
Researches current library program trends and recommends popular library programs to library leadership

Requirements

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Conditions of employment

Incumbent must satisfactorily complete all child care background check requirements in accordance with DoDI 1402.05, to include Navy Installation Records Checks (IRC's) and a Child Care Tier 1 investigation.
Ability to lift, pull, push and carry up to 45 pounds and occasionally moving heavier items.
Must pass a pre-employment medical examination and be able to sustain long periods of sitting, standing, walking, bending, and driving.
Hours of work will vary as required by the needs of the program. Incumbent may be required to work rotating shifts, weekends, holidays and on special events.
Male candidates born after December 31, 1959, and at least 18 years of age, are required to certify that they have registered with the Selective Service System (Attach proof of registration).
Must possess and maintain a valid and current US driver's license

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

One (1) year of general experience or two (2) years of education above high school.

General experience: progressively responsible clerical/office.

Qualified candidates will also be rated and ranked by the following Knowledge, Skills and Abilities (KSA's) to determine order of referral:

- Knowledge of front desk library operations that include library circulations.
- Knowledge of technology devices and software applications.
- Skill in providing excellent customer service.
- Skill in the use of technology devices and software applications to include Microsoft Office applications.
- Skill in typing.
- Skill in reading comprehension and basic math.
- Skill in public speaking.
- Ability to work independently and as part of a team.
- Ability to communicate effectively in English, both orally and in writing.

Education

Applicants who do not have one year of general work experience may qualify based on two years of education above the high school level in any field for which high school graduation or equivalent is the normal prerequisite.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Note: The NATO Status of Forces Agreement (SOFA) between Spain and the United States prohibits the hiring of any person who holds Spanish citizenship and is considered a Dual National by the Spanish Government into any U.S. position. Those U.S. citizens who are considered "ordinarily resident" in Spain are also ineligible for employment by U.S. commands and activities in Spain. Contractors and their family members are also ineligible if they do not have civilian component status.

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 05/16/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12734710

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

NAF HRO

Email: N92_nafhro@eu.navy.mil

Address: NAVSTA Rota
PSC 819 Box 14
FPO, AE 09645
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Required Documents

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The following documents are required at the time of application:

Resume
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
Copy of PCS Orders
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
Proof of Registration with the Selective Service System if male candidates born after December 31, 1959, and at least 18 years of age.

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 05/16/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12734710

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

NAF HRO

Email: N92_nafhro@eu.navy.mil

Address: NAVSTA Rota
PSC 819 Box 14
FPO, AE 09645
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.