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Program Support Specialist

Department of State
Department of State - Agency Wide
This job announcement has closed

Summary

The position is located in the Office of International Visitors, Deputy Assistant Secretary for Professional and Cultural Exchanges, Bureau of Educational and Cultural Affairs (ECA/PE/V). Among its responsibilities, ECA/PE/V plans, develops, implements, and coordinates the International Visitor Leadership Program (IVLP). 

Overview

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Reviewing applications
Open & closing dates
04/24/2025 to 04/29/2025
Salary
$84,601 to - $109,975 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Washington, DC
1 vacancy
Remote job
No
Telework eligible
Yes—As determined by the agency policy.
Travel Required
Occasional travel - Occasional travel may be required.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Financial disclosure
No
Announcement number
ECA-2025-0038
Control number
835792400

Duties

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  • Reviews and reports on various aspects of Bureau, departmental, and U.S. policies regarding International Visitor Leadership Program (IVLP) strategies and programs.
  • Supports the development of material for use by management officials in program review and evaluation presentations.
  • Provides routine procedural guidance on financial/budget issues to customers and program participants.
  • Attends conferences and meetings with representatives of the U.S. Government, professional organizations and the public with an interest in the International Visitor Leadership Program.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants applying for the GS-11 grade level must meet one of the following requirements: A. Have at least 1 full year of specialized experience equivalent to the GS-09 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

  • Experience using databases and office software such as Excel and SharePoint.
  • Experience assisting in the development of modified work methods and administrative or internal processes to improve effectiveness, efficiency, or productivity of administrative operations.
  • Experience applying policies, procedures and regulations to support the implementation of programs.

OR

B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M. from an accredited college or university.

OR

C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-09 level in the Federal Service. This experience and education together meet 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%.

Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position.

Minimum Qualifications: To be considered well-qualified, in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. 
  • If eligible, situational telework agreements may be permitted with supervisory approval. 
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job.  Note:  Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating. 

Applicants who meet the minimum qualification requirements, as described in the “Qualifications” section of this announcement, will be assigned a score between 70 and 100.  The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:

  • Knowledge of software programs and automation tools.
  • Skill in applying principles, methods, and/or tools for developing program requirements.
  • Ability to interpret laws, regulations, and procedures.
  • Ability to use quantitative and qualitative analytical techniques.

Agency Career Transition Assistance Program (CTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.  Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. 


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