An official website of the United States government
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
04/21/2025 to 05/21/2025
$100,000 - $120,000 per year
NF 05
1 vacancy in the following location:
No
25% or less - Varies
Yes— - You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Permanent
Full-time
Competitive
NA
Yes
No
72601
835621000
This position is the Chief Business Officer (CBO), Marine Corps Community Services (MCCS) Division, Marine Corps Air Station (MCAS) Iwakuni, Japan. Incumbent is responsible for the executive management and administration of all MCCS Clubs, Food services, Bowling, Theater, School Meal Program and other designated business operations (direct and indirect revenue generating). The incumbent reports directly to the Deputy Director, MCCS, MCAS Iwakuni. Incumbent has direct supervisory responsibility over the Business Operations Branch, providing daily operational guidance, administrative review and technical assistance for all business components that fall under the administrative control of MCCS Iwakuni.
Assists the MCCS executive team in developing strong local strategies and official business positions for relay to local command leadership, other regional MCCS elements. Provides strong managerial leadership that outlines clear operational guidance, possesses dynamic vision, adheres to systematic planning principles, utilizes sound budgeting practices, and ensures the effective execution of strategic plans for the following sections:
1. Club, Banquet & Catering
2. Food Court
3. Business Admin & Analysis
4. School Meal Program
5. Retail
6. Services
7. Commercial Recreation
8. Supply
As the senior technical expert for revenue-generating operations, provides the executive staff with mature counsel when current efforts to maximize revenue-generating capabilities are in question, and when articulating the accuracy of revenue-generating forecasting models. Develops strategic plans within the framework of available funding, manpower, facilities, equipment, supplies and existing services. Authors and publishes MCCS Standard Operating Procedures (SOP's), Letters of Instructions (LOIs) and various other documents and reports, as required. In collaboration with executive staff, assists in the development, promulgation and effective execution of the organization's Strategic Business Plan.
During designated periods within the annual fiscal cycle, formulates comprehensive operating and capital budgets by evaluating and determining the suitability of budget proposals submitted by subsection program managers. Evaluates the financial and operational efficiency of on-going programs in an effort to determine whether program objectives are being satisfied.
Directs the gathering of patron usage data, customer surveys, employee interviews, and financial analysis concepts to determine whether programs should be modified, temporarily suspended, or terminated. Re-engineers business plans that have not achieved desired results and prepares analytical reports that emphasize developmental areas and recommendations for improvement. Evaluates the overall effectiveness (on a quantitative or qualitative basis) of the Business operation in meeting its established goals and objectives. Directs the development of life cycle cost analyses of projects and performs cost benefit or economic evaluations of current or projected programs. Provides recommendations on the distribution of work among positions and the appropriate staffing levels and skills mix and communicates the potential benefits/uses of automation to improve the efficiency of program operations.
EVALUATIONS:
MINIMUM QUALIFICATIONS:
1. Bachelor's degree in Business Management/Administration or a related field AND 5 years' experience to supervise or manage business operations OR, A minimum of ten years supervisory experience in managing a complex multi-million dollar retail, food, and/or recreation activity. Must have a strong managerial background gained through progressively increasing responsibilities in retail/business management positions.
2. Must be able to obtain a government driver's license.
3. Knowledge of business staffing, workflow efficiency, and the principles, concepts, and techniques of retail management gained through planning, developing, and coordinating profitable retail operations.
4. Must be pro-active in supervising multiple operations simultaneously in a fast paced and fluid work environment.
5. Experience in developing business program plans and using market demographics and effective metric analysis to determine the success of established retail/business programs.
6. Ability to take charge and successfully direct corrective actions on a problematic event or activity.
7. Ability to communicate clearly and effectively, both orally and in writing.
8. Ability to lead and direct a dynamic business operation using commonly accepted business practices for budgeting, payroll management, manpower distribution, material acquisition, and resource allocation.
9. Experience that reflects an ability to effectively lead, guide, mentor, coach and when necessary, discipline assigned staff.
10. Experience as a self-starter, requiring little or no supervision, and who can make sound decisions and judgments based on data/facts available.
This position is designated as a Position of Trust, and the incumbent must be eligible for a National/State background check. Appointment and continued employment is subject to a favorable National Agency Check (NAC) Background Security Investigation.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
The incumbent of this position participates substantially through decision or exercise of significant judgment in taking official action for: contracting or procurement, administering or monitoring federally conferred financial or operational benefits, regulating or auditing a non-federal entity, or other activities in which final decision making or action may have a direct and substantial economic impact on the interests of the organization. Incumbent is required to submit a Financial Disclosure Statement, OGE Form 450 (Executive Branch Personnel Confidential Financial Disclosure Report) upon entering the position and annually, in accordance with DoD Directive 5500-7-R, Joint Ethics Regulation, updated 17 Nov 2011.
Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum.
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Varies - Review "OTHER INFORMATION"
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applications must be submitted online via the MCCS Careers website:
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Required Documents:
*Education/certification certificate(s), if applicable.
*If prior/retiring military, DD214 Member Copy/Statement of Service
*PCS Orders and Family Entry Approval (Military) OR Sponsor's
Letter of Employment
(Civilian)*If you have prior federal employment, please submit your most recent Personnel Action Report (PAR), SF-50, SF3434, SF2545, or paperwork that is equivalent to the others listed.
LEGAL IMMIGRATION STATUS RESPONSIBILITY
**NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status.
**NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency.
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/835621000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.