Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
• BOP Employees nationwide
• DOJ Surplus and Displaced (CTAP) Employees in the local commuting area.
• Division: Information Technology & Data Division, Field Sector Administration Branch, Central Office, Washington, DC
• Duty Location: To Be Determined within the North Central Region
This position is located in the Information Technology and Data Division (ITDD) Division of the Federal Bureau of Prisons (BOP); and is assigned to either the Field IT Sector Administration Branch or the Computer Services Administration & User Support Branch (CSAUS).
Supervises, leads and trains staff engaged in providing technical and operations support to Bureau staff nationwide.
Supervises IT specialists involved in providing quick response technical support to Bureau Central Office and field staff nationwide and can be called upon to lead task forces to resolve critical operational problems within existing applications systems.
Responsible for the operation and monitoring of various local area network support systems involving user access issues, the application of file access security permissions, and the definition of standard operating procedures for monitoring data back-up functions.
Coordinates help desk and Network Control Center support efforts with Central Office support groups such as: PC Support, Mainframe Support, Development Support and Network Technical Support and performs similar coordination activities between Bureau and Department of Justice (DOJ) network support organizations (JCN Help Desk, etc.).
Performs benchmark tests of proposed new equipment and applications and advises upper management of newly developed or more cost-effective alternatives.
The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here
Qualifications
To be considered for the position, you must meet the requirements specified.
Basic Requirements:
Education
There is no substitution of education for specialized experience at this grade level.
OR
Experience
You must have IT related experience demonstrating each of the four competencies listed below.
Attention to detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
Specialized Experience
You must have one year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
Some examples of this qualifying experience are:
Experience in identifying and resolving complex system design, hardware, telecommunications and operating system issues.
Experience in installing, configuring and maintaining complex Local Area Network (LAN) systems.
Experience in supervising and providing leadership to staff who perform diagnostic and troubleshooting functions on remote user personal computers and related network equipment.
Experience in developing and/or implementing help desk and network operating procedures.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
Education
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
This position IS NOT included in the bargaining unit.
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.
The representative rate for this position is $115,992 per annum ($55.58 per hour).
Special Conditions of Employment Section:
Initial appointment to a supervisory/managerial position requires a one-year probationary period.
The incumbent is subject to geographic relocation to meet the needs of the agency.
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score of 68 must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.
Additional selections may be made if vacancies occur within the life of the certificate.
Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.
NOTE: Pay rates are based on Rest of the U.S. but could change depending on the location of the position.
Current Federal Law Enforcement Employees:
A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II". If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.
If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment.
Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:
If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment questionnaire responses and utilized to determine whether you meet the job qualifications listed in this announcement. If you rate yourself higher than what is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
There are several parts of the application process that affect the overall evaluation of your application:
Your resume, which is part of your USAJOBS profile;
Your responses to the eligibility questions;
Your responses to the online assessment questionnaire;
Your supporting documentation, if required.
Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.
What Competencies/Knowledge, Skills and Abilities are Required for this Position?
The following Competencies/Knowledge, Skills and Abilities (KSA's) are required
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.)
To receive credit for experience contained in an application, the experience must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week. Failure to follow this format may result in disqualification.
Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
Employees applying with an interchange agreement must provide proof of their permanent appointment.
Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD214, or Transcripts.
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.
NOTE: Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.
Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.
NOTE: Failure to follow these application procedures will result in the applicant losing consideration for this position.
Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
Contact for Assistance in Applying On-Line: DOJ, Federal Bureau of Prisons Consolidated Staffing Unit 346 Marine Forces Drive Grand Prairie, TX 75051 E-Mail: BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov Phone: 972-352-4200
JUSTICE, BUREAU OF PRISONS
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, Texas 75051
United States
Next steps
We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.)
To receive credit for experience contained in an application, the experience must be documented in month/year format (MM/YYYY), reflecting starting date and ending date and include the number of hours worked per week. Failure to follow this format may result in disqualification.
Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
Employees applying with an interchange agreement must provide proof of their permanent appointment.
Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
Failure to provide these documents could possibly result in removal from consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD214, or Transcripts.
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.
NOTE: Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.
Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.
NOTE: Failure to follow these application procedures will result in the applicant losing consideration for this position.
Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.
Contact for Assistance in Applying On-Line: DOJ, Federal Bureau of Prisons Consolidated Staffing Unit 346 Marine Forces Drive Grand Prairie, TX 75051 E-Mail: BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov Phone: 972-352-4200
JUSTICE, BUREAU OF PRISONS
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, Texas 75051
United States
Next steps
We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
