Clarification from the agency

First area of consideration - current, permanent Readjustment Counseling Service employees. Second area of consideration - current, permanent VHA employees. Third area of consideration - current permanent Federal employees of other agencies. Fourth area of consideration - all other qualified applicants.

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NOTE: This position is multi-disciplinary and can be filled by: Social Worker, Licensed Professional Mental Health Counselor or Marriage & Family Therapist. Applicants must apply to the appropriate vacancy announcement.

Serves as a Licensed Professional Mental Health Counselor Program Manager RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals, and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA). The VSA is a geographic area that includes multiple communities in different jurisdictions of eligible individuals.

Major Duties Include (But are not limited to):

• Supervising a multidisciplinary staff composed of clinical and administrative team members, whose primary mission is to provide direct readjustment counseling to eligible individuals in the areas of suicide prevention, crisis intervention, short-term and long-term treatment for symptoms associated with Post-Traumatic Stress Disorder (PTSD), and other related readjustment issues.
• Planning, developing, implementing, coordinating, monitoring, and evaluating professional services rendered by subordinates.
• Setting guidelines and establishing intervention strategies and / or treatment priorities for individual, group, conjoint, and families employing varying clinical and therapeutic modalities.
• Conducting Performance Based Interviews (PBI) and determining selection processes to ensure fair and equitable recruitment of qualified, high achieving, and well prepared applicants.
• Developing networks and working relationships external to Readjustment Counseling Service (RCS) and the Department of Veteran Affairs, with Veteran service organizations, community based agencies, and mental health organizations to enhance service delivery and develop referrals of Veteran clients to appropriate care.
• Serving as a Consultant and Subject Matter Expert to programs and resources external to the Vet Center on matters of the readjustment needs of Veterans.
• Creating, implementing, and measuring market penetration of Vet Center services through a comprehensive outreach plan for the primary service area.
• Ensuring fiscal / budget management, in compliance with applicable RCS and VHA policies and procedures, as an approving official for Time & Attendance reports, leases / contracts management, local staff travel, Government Purchase Card (GPC) purchases, etc.
• Screening and assessing of Veteran clients, treatment planning and goal setting, referral to service providers, development of a resource file, Veteran advocacy, crisis intervention, education / health promotion, coordination of non-institutional and institutional services, and individual / group counseling.

Work Schedule: Monday - Friday 8:00 am to 4:30 pm / Some evenings and weekend / to be determined by Supervisor
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 50586-A
EDRP Authorized: Education Debt Reduction Program (EDRP) Authorized: This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Program approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Former participants are ineligible to apply for the EDRP incentive. Contact VHA.ELRSProgramSupport@va.gov for questions or assistance.
Permanent Change of Station (PCS): Not authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).
• Education: This position requires that candidates possess Master's or Doctoral Degree in Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP) (www.cacrep.org/). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. (TRANSCRIPT REQUIRED).
• NOTE: A Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling.

Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates.

Licensed Professional Mental Health Counselor (Program Manager), GS-13

Experience, Education and Licensure.

Licensure: Must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. Additionally, applicants must possess Advanced practice skills and judgment, progressive professional competency and expertise, and be licensed to provide clinical supervision to trainees or unlicensed LPMHCs.

In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.

Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below:

1. Ability to make judgments and decisions associated with program management.
2. Ability to monitor program outcomes using data driven quality assurance process.
3. Ability to develop productivity standards appropriate to each service provided.
4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs.

Reference: VA Handbook 5005/106, Licensed Professional Mental Health Counselor Qualification Standard Part II, Appendix G43, dated April 3, 2018.

The full performance level of this vacancy is GS-13.

GS-13 Specialized Experience:

For this position, you must have one year of progressively complex post-master's degree experience as a mental health counselor (VA or Non-VA), directly related to the position to be filled, that is equivalent to at least the next lower grade, GS-12, in the normal line of progression for the occupation in the organization. Experience must demonstrate possession of advanced practice skills, judgment, and progressively more professional competency. Specialized experience is:

1. Knowledge and understanding of the effects of Post-Traumatic Stress Disorder (PTSD)
2. Knowledge of methods, principles, and theories sufficient to intervene and stabilize combat Veterans suffering from multiple diagnoses
3. Ability to conduct psychosocial assessments and implement treatment plans for combat Veterans and their families
4. Ability to establish and maintain referral networks through community outreach to provide services to Veterans
5. Experience in working with Veterans, especially combat Veterans, Veterans who were sexually traumatized and / or harassed while in the military
6. Experience in providing family counseling services to Veterans and their family
7. Experience working with combat Veterans and their families who have PTSD or readjustment issues and the ability to make independent judgments and recommendations about a number of serious and complex cases
8. Special knowledge and skill in community resource identification and development, public speaking, basic principles of education, staff recruitment and development, and program design and management
9. Knowledge of VA and community resources available to Veterans and their family
10. Develops and manages a clinic's budget and program funds
11. Working knowledge of electronic records
12. Plans work to be accomplished by subordinates and sets guidelines for clinical, therapeutic, and treatment priorities
13. Incumbent must possess supervisory and management skills

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedulequalification-standards/.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. VA Handbook 5005/120 Social Worker Qualification Standard Appendix G43, dated April 3, 2018.

Physical Requirements: The work does not inherently include physical requirements essential for successful job performance that could not otherwise be performed with a workplace accommodation. A pre-placement exam is not required.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.