Clarification from the agency

See "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply for this position.

• Serves as custodian of the largest Communications Security (COMSEC) Account in the European theater, and as a Two-Person Control (TPC) Team Member.
• Performs additional duties in support of the organization to include Information Management Officer (IMO), Client Platform Administrator (CPA), Token Security Officer (TSO), and participation in the Personnel Reliability Program (PRP).
• Performs and runs database backups, computer system diagnostics, database optimization, system files management, and system accreditation.
• Installs, configures, and maintains devices and workstations, and installs software and computer peripherals supporting the COMSEC material control system (CMCS).
• Maintains the secured automation program within the MGC to ensure systems are in compliance with Army regulations and higher headquarters policies and procedures.
• Supports, installs, and manages information assurance vulnerability alert (IAVA)security measures to protect the network, software, and hardware.
• Operates and maintains secure voice, data, and message processing equipment to include cryptographic devices classified systems.
• Ensures the facility meets the prescribed minimum physical security standard as outlined by AR 380-28 and AR 380-40.
• Maintains liaison with higher headquarters, military intelligence, and law enforcement agencies in order to obtain threat data for evaluation and determination of appropriate action.
• Prepares and submits comprehensive reports and briefings for inspections, recommendation for improvements, and solutions for the various aspects of physical security.

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• This position is required to handle Communications Security (COMSEC) material to configure cryptographic devices. The incumbent may be subject to a non-lifestyle, counterintelligence scope polygraph examination to be randomly administered.
• Incumbent must be able to obtain and maintain a Top Secret/SCI security clearance. Failure to satisfactory complete any aspects of the process will result in the incumbent no longer being qualified for the position and is grounds for termination.
• This position is covered by the Civilian Drug Testing Program and must successfully pass a urinalysis screening for illegal drug use prior to appointment and periodically thereafter.
• Incumbent is required to satisfactorily complete the appropriate training and earn the required certification(s) for this position within 6 months of appointment.
• Position requires enrollment in the Department of the Army Cryptographic Access Program (DACAP). Failure to participate in DACAP renders the individual unsuitable to perform COMSEC Account Management duties.
• Must be available for 24 hour on-call response. Must be able to travel to location to carry out duties of the Key Operating Account Manager (KOAM). May require overnight stays.
• Required to work other than normal duty hours, which may include evenings, weekends, and/or holidays; may be required to carry a government issued cellular telephone in support of a rotational on-call mission.
• This position has been designated mission essential. Employee may be required to remain on duty or report for duty during severe weather or other installation closings. Call back and emergency duty are regular requirements of this position.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• Travel/TDY is required 10% of the time.
• A pre-employment physical is required.

Qualifications

Current DoD Employees: If a current permanent CES employee, you shall be granted administrative return rights. If not a current permanent CES employee, you may be granted administrative return rights if agreed to by your CONUS organization.

In accordance with DoD CES Personnel System Implementation Guidance for Overseas Rotations and Administrative Return Rights, employees must be able to satisfy the rotation requirement and tour limitations in DoD Instruction 1400.25 Volume 1230.

Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

• Current Army Cyber Excepted Service (CES) Employee
• Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee
• Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions
• Current Department of Army Civilian Employees Applying to OCONUS Positions
• Current DoD Cyber Excepted Service (CES) Employee (non-Army)
• Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions

Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.

This position is in the Professional Work Category at the Full Performance Level within the CES Occupational Structure.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

To qualify based on your experience, your resume must describe I have at least 1 year of applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience would be demonstrated by using knowledge of Communications-Electronics Command (COMSEC) concepts, principles, methods, and practices sufficient to manage the largest account in the European Theater; installing, configuring, upgrading, and troubleshooting the systems installed in the organization; applying system administration methods to ensure customers receive current versions of support software as they become available; applying knowledge of the unit's
Communications-Electronics Command program, operating principles, practices, procedures, and concepts in accordance with established procedures, precedents, or specifications; and applying interpersonal communication techniques to provide support and assist in the establishment of secured nets to various command locations.

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.