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This position is located within Navy Region Southwest MWR. The primary purpose of this position is to provide support to the NRSW Regional Call Center through the day-to-day sales and management of MWR events throughout Navy Region Southwest. Sell, assist and promote MWR facilities that can include but is not limited to Admiral Baker, Anchors Catering and Conference, Admiral Kidd Club, Oceanview, Island Club, Breakers Beach, Ibar, Mirage Club, On the Greens Catering, and Bard Mansion.
02/18/2025 to 03/20/2025
$43,405 - $43,405 per year
NF 2
1 vacancy in the following location:
No
No
Not required
No
Permanent - First Application Cut-off: Friday, February 28, 2025
Full-time - 35-40 hours per week
Competitive
None
Yes
No
25-12698194
831817200
Responsible for selling and planning of special events such as command functions, cultural events, weddings, balls, etc. in selected Navy Region Southwest venues. The Regional Call Center Sales Coordinator will work directly with the client to discuss requirements such as date, number of guests, occasion, and explains services offered, i.e., room, decorations, menu, entertainment, etc. and make recommendations, if needed. Incumbent is also responsible for costing functions, preparing contracts, obtaining clients signature and deposits, if required. Also will coordinate food and beverage needs with appropriate site managers. Also arranges required supplies, decorations, equipment, and personnel. Maintains private party contract file. Follows-up with client on evaluation of services rendered. May promote MWR programs. May prepare private party brochures and advertising material. May assist in establishing MWR catering prices.
The Regional Call Center Sales Coordinator is expected to be familiar with each MWR venue catering guide and ordering policies. This is primarily a sales position, one of the goals is to upsell all menu selections and maximize revenue whenever possible. This is achieved through increasing per person price and applying structured fees in situations where costs overrun prices.
Beyond sales and customer service, the incumbent is also responsible for managing the details for client food and beverage selections and other MWR needs as required. This includes creating banquet event orders and ensuring that relevant details are communicated to Installation Venue Site Manager, or Person in Charge. Efficient use of event management programs, excel, e-mail, and catering software is essential for good performance.
Incumbent will be responsible for communication and coordination with each Installation Venue Site Manager. The incumbent will be responsible for traveling to MWR venues for site tours and meetings.
Regional Call Center Sales Coordinator is responsible for meeting sales quotas as dictated by the N92 office.
Performs other related duties assigned, to include but not limited to selling and coordinating other MWR programs
This position is not in a positive education series.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
Applications are not accepted in person or via email. Applicants must apply online.
Click the blue APPLY button at the top of this announcement to apply.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/831817200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
