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PROGRAM SUPPORT SPECIALIST

Department of Defense
National Defense University
International Student Management Office (ISMO)
This job announcement has closed

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

Overview

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Job canceled
Open & closing dates
02/14/2025 to 02/28/2025
Salary
$50,703 to - $80,624 per year
Pay scale & grade
GS 7 - 9
Location
1 vacancy in the following location:
Norfolk, VA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
9
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
NDU-25-12691650-EB
Control number
831629600

This job is open to

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Clarification from the agency

This announcement is open to current permanent Federal Civilian Employees, Veterans Employment Opportunities Act (VEOA) eligibles, eligible Priority Placement Program DoD Military Spouses Preference (MSP) applicants, eligible PPP applicants, and current Federal VRA Employees, and Eligible Interagency Career Transition Assistance Plan applicants (ICTAP).

Duties

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  • Directly assists International Fellows and their families on preparing for pre-arrival, coordinating arrival, in-processing and out-processing, as well as other continuity of life assistance.
  • Assist in the execution of the Field Studies Program, which consists of multi-day field studies, single-day field trips, multi-faceted community sponsorship program, and events.
  • Outreach and engagement in a variety of activities and initiatives regarding the National Defense University's International Fellows.
  • Provides data management support to training program managers in handling and tracking all International Fellows data.
  • Provides portfolio management by drafting and/or maintaining an accurate thorough standard operating procedure manual and reporting procedures for assigned portfolio.

Requirements

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Conditions of employment

  • Must be a U.S. Citizen or National
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • Must be able to obtain and maintain a Secret security clearance.
  • Travel away from the primary duty station is required approximately 60 day per academic year.
  • State issued Drive's License.

Qualifications

Applicants not possessing these factors will be screened out from further consideration:

  • State issued Driver's License.
You must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-5 federal experience for GS-7 and GS-7 federal experience for GS-09 grade level in the Federal service.

GS-7 Specialized experience is defined as: experience applying administrative policies, practices to support the administrative functions of an organization.

GS-9 Specialized experience is defined as: Experience with 1) domestic and international travel; 2) providing advice to high level faculty/staff/students of administrative policies; and 3) preparing standardized documents.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of Education for Specialized Experience:

For
the GS-07: One full year of graduate level education or Superior Academic Achievement (http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp) may be substituted to meet the specialized experience requirement.

For the GS-9: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement.

Official Transcripts:
If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application.

    • Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment.
    • An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
  • FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
    • Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.
For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education

Additional information

NDU has a comprehensive benefits package that includes retirement, social security, and thrift savings; health, life, and long term care insurance; paid vacation, sick leave, and holidays. NDU employees enjoy flexible work schedules, transit subsidy, and the opportunity to telecommute.

Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the full performance level only.

Initial Probationary Period: You will be required to serve an initial probationary period of one year if one has not already been completed.

Background or Security Investigation: This is a Non-Critical Sensitive position which requires a background investigation. The individual selected for this position is required to obtain and maintain a Secret security determination to occupy a Non-Critical Sensitive position within the agency as a condition of employment.

Interagency Career Transition Assistance Program (ICTAP): You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 85 or above will be considered "well qualified". For more information, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap



All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-4434 for assistance.

National Defense University (NDU) is the premier national security institution focused on advanced joint education, leader development and scholarship. Under the direction and leadership of the Chairman of the Joint Chiefs of Staff, and the oversight of the Director for Joint Force Development, Joint Staff (J-7), NDU offers a collegial and collaborative academic environment to support the joint warfighter by providing rigorous Joint Professional Military Education (JPME) and other graduate level programs to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

NDU is comprised of five primary educational institutions and four additional component agencies: National War College (NWC), Dwight Eisenhower School (ES), Joint Forces Staff College (JFSC), College of International Security Affairs (CISA), the College of Information and Cyberspace (CIC), Institute for National Strategic Studies (INSS), International Student Management Office, Operations Support and the CAPSTONE General and Flag Officer Course.

NDU has a comprehensive benefits package that includes retirement, social security, and thrift savings plan (TSP); health, life, and long-term care insurance; paid vacation, sick leave, and holidays. NDU employees enjoy flexible work schedules, transit subsidy and situational telework opportunities.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

HR will review your resume and supporting documentation to ensure you meet the basic qualification requirements. Applicants meeting the basic requirements will be further evaluated by information provided in the Assessment Questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:

  • Administration and Management
  • Attention to Detail
  • Communication
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Technical Competence


You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12691650

Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil

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