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Outreach Specialist

Department of the Army
U.S. Army Corps of Engineers
USACE San Francisco, Programs &Project MGMT Div., Office of the Chief
This job announcement has closed

Summary

About the Position: This position supports District outreach efforts for the Civil Works program both internally with the U.S. Army Corps of Engineers (USACE) projects' vertical teams and externally by developing District outreach initiatives with current and prospective customers/partners/stakeholders.

NOTE: Recruitment incentives to include Student Loan Repayment and Enhanced Leave MAY be authorized to highly qualified applicants

Overview

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Reviewing applications
Open date: 01/29/2025
Closed date: 02/19/2025
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy. Situational/Unscheduled Telework only.
Remote job
No
Relocation expenses reimbursed
No
Salary
$110,788 - $144,031 per year
Pay scale & grade
GS 12
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CERI255647585463
Control number
829597100

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Duties

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  • Supports the District Business Development Program (DBDP) Strategic Planner and District Project Managers in all District Outreach efforts.
  • Assists project managers with projects to ensure integration of an overall program outreach strategy as well as to provide advice on USACE Policy, Guidance, and Program outreach requirements.
  • Conducts studies and analyzes District capabilities in support of internal and external customers and stakeholders and prepares a variety of outreach products in support of the District's Civil Works program.
  • Analyzes and develops ways to improve communication systems for disseminating information about the agency’s Civil Works program and coordinates with workforce managers in many echelons to integrate outreach activities.
  • Conducts the District’s Civil Works Customer Satisfaction Survey in accordance with USACE Headquarters’ policy and District priorities
  • Develops a comprehensive list of Civil Works’ customers and stakeholders; ensuring all contact information is up-to-date for distributing the Survey; administering the survey; monitoring and analyzing responses, and identifying areas of concern
  • Continually follows records management procedures to ensure compliance with Federal and US Army standards.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position has a Temporary Duty (TDY) or business travel requirement of 20% of the time.
  • Appointment to this position MAY be subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • People with Disabilities, Schedule A
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998


In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience equivalent to the GS-11 level in the Federal service which includes 1.) Coordinating meetings with the public and stakeholders regarding Agency programs and projects; AND 2.) Preparing outreach materials to be distributed t regarding Agency missions and programs and to acquire new work opportunities.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.



Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a(n) CP 14 Career Field position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Recruitment incentives to include Student Loan Repayment and Enhanced Leave MAY be authorized to highly qualified applicants

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Attention to Detail
  • Customer Service
  • Flexibility
  • Influencing/Negotiating
  • Information Management
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Planning and Evaluating
  • Problem Solving
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork


The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

You may claim Military Spouse preference.

You may claim Priority Placement Program (PPP) preference.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

U.S. Army Corps of Engineers

Looking for a great place to work? The U.S. Army Corps of Engineers (USACE) is one of the best! In 2020, USACE ranked #2 of government large-agency subcomponent! USACE is one of the world's premier public engineering, design, and construction management agencies. We serve the American people, striving to provide the most effective engineering and environmental science solutions to the nation's complex problems affecting national security, the economy and the environment in which we live.

USACE offers a team-inspiring and collaborative work environment; providing challenging and rewarding careers across a variety of disciplines. We rely on leaders with vision, creativity, and programmatic and technical expertise to lead us into the future. Align your talents with your passion and find out why the U. S. Army Corps of Engineers is a great place to work!

The Army values diversity of perspectives, backgrounds, cultures and skills, which connects employees to organizations that are committed to building an inclusive work environment where they can contribute to their fullest potential.

Agency contact information

Army Applicant Help Desk
Website
https://portal.chra.army.mil/hr_public?id=app_inq
Address
RI-W2ST03 US ARMY ENGINEER DIST-SAN FRANCISCO
DO NOT MAIL
San Francisco, CA 94103
US

Visit our careers page

Learn more about what it's like to work at U.S. Army Corps of Engineers, what the agency does, and about the types of careers this agency offers.

https://www.usace.army.mil/Careers/

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