SUPERVISORY IT SPECIALIST (PLCYPLN)- DIRECT HIRE AUTHORITY

This job announcement has closed

To find additional information on "What Is DHA" and to view and/or apply to current DHA opportunities listed on Air Force Civilian Service's "Direct Hire Job Board", please click here.

In this position you will apply expert knowledge to envision, design, develop and oversee the strategic operations, support, and business process improvement of the organization's Cyberspace Service Management Office.

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Job closed

Open & closing dates

01/30/2025 to 02/13/2025
Salary

$103,316 - $159,716 per year
Pay scale & grade

NH 3
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Location

FEW vacancies in the following location:
- Edwards AFB, CA
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-time
Service

Competitive
Promotion potential

None
Job family (Series)
- 2210 Information Technology Management
Supervisory status

Yes
Security clearance

Secret
Drug test

No
Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
- Suitability/Fitness
Financial disclosure

No
Bargaining unit status

No
Announcement number

AFTC-12676896-CL-FLYER
Control number

829246100

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

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For additional information on direct hire opportunities with the Air Force please click here.

Performs supervisory, personnel management responsibilities for the organization's Cyberspace Service Management Office.
Directs the teams in research, analysis, interpretation, and application of applicable federal, DoD, AF, and local regulations, instructions, manuals, technical orders, and standards, e.g., Information Technology Infrastructure Library (ITIL), and development of cyberspace strategies, solutions, and procedures that comply with current guidance in order to acquire and implement IT systems that meet customers' emerging mission requirements.
Leads and manages the Squadron's Cyberspace Change and Configuration Management Office (CCCMO) which includes supporting Requirements Management, Procurement Management, Change Management, Configuration Management, Life Cycle Management, Project Management, Agreements Management, and Service Management. Interprets and applies industry standards, e.g., Information Technology Infrastructure Library (ITIL) and adapts DoD and AF guidelines to resolve complex and/or intricate issues and problems.
Supervise work center teams; Plans and Agreements, Customer Relationship Management and Configuration Management
Oversee the effective execution of all work center activities, and the timely completion of all assigned tasks and projects.
Manage and coordinate the various unit plans, agreements, configuration management and customer collaboration programs, provide updates, metrics, reports, and presentation to unit leadership.
Manage the unit's configuration management services and database, moderate the various Information Technology Review Boards.
Work independently, lead, and assist in the execution and timely, effective completion of high-visibility tasks, projects, and presentations.

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Conditions of Employment

U.S. Citizenship Required
Telework may be authorized.
For additional information on direct hire opportunities with the Air Force please go to https://afciviliancareers.com/find-a-job/
Temporary Duty Assignment (TDY) Approximately 30 days per year; Up to 25% travel possible
Eligible for situational telework only, including Emergency and Office of Personnel Management (OPM) prescribed "Unscheduled Telework"
This is a supervisory position, a one year probationary period may be required

Qualifications

For additional information on direct hire opportunities with the Air Force please click here.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management positions located here

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NH-02, equivalent to the next to lower grade GS-11 or equivalent in the Federal Service. Specialized experience must include knowledge of CM Program plans, policies, standard operating procedures, and concepts of operations to include roles, responsibilities, methods and processes. Along with knowledge of mission, objectives, terminology, management practices, IT infrastructure, data sources, data flow and interactions of existing systems

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Strong ability to lead, manage, supervise, structure assignments, prioritize, and assess subordinate workload capacity. Expert knowledge in defining and assessing quality, timeliness, and accuracy of workforce assignments. Ability to review organizational structures, processes, systems, and position requirements to ensure mission alignment. Ability to initiate and advocate appropriate corrective and/or adverse action for performance or conduct. Strong skills in interpreting and applying security and safety standards.
Strong ability to maintain good working relations among subordinates, peers, and leadership. Expert skill in mentoring, coaching, training, planning and requirements management oversight, team building, and team development of subordinate personnel.
Strong ability to communicate effectively with a broad range of personnel both orally and in writing. Expert knowledge in providing effective feedback, performance appraisals, recognition using honorary and monetary awards.
Expert ability to plan and organize work, manage work center resources, coordinate between various technical and administrative disciplines, and coordinate with other DoD, Air Force, and Federal agencies in order to complete complex projects/tasks. Expert knowledge and skills in identifying, developing, documenting, and managing IT requirements specific to policies, agreements, service levels, etc.
Broad knowledge of EAFB mission, objectives, terminology, management practices, IT infrastructure, data sources, data flow and interactions of existing systems. Strong ability to think critically and strategically, work independently, interact with senior leaders and stakeholders to identify IT requirements and develop timely, effective solutions.
Strong ability to apply knowledge of current information technology trends and practices to produce effective technical policies, plans, and agreements. Expert ability to research, analyze, interpret and apply rules, regulations and procedures to a variety of complex information technology issues.

Desired Skills:

Knowledge of Configuration Management and Customer Relationship Management methodologies and processes.
Excellent writing, editing, and proofreading skills.
Ability to create and edit original content for a variety of tasks/projects.
Ability to brainstorm ideas, develop concepts, and articulate results in a clear and concise manner.
Ability to research, gather, and consolidate take complex information into various media (i.e., documents, point papers, memos, briefs, presentations, brochures, tri-folds, etc.) and present in a manner that's easy to understand, informative, and assists leadership in unit management and decision making.
Strong ability to lead, manage, supervise, structure assignments, prioritize, and assess subordinate workload capacity. Expert knowledge in defining and assessing quality, timeliness, and accuracy of workforce assignments. Ability to review organizational structures, processes, systems, and position requirements to ensure mission alignment. Ability to initiate and advocate appropriate corrective and/or adverse action for performance or conduct. Strong skills in interpreting and applying security and safety standards.
Strong ability to maintain good working relations among subordinates, peers, and leadership. Expert skill in mentoring, coaching, training, planning and requirements management oversight, team building, and team development of subordinate personnel.
Strong ability to communicate effectively with a broad range of personnel both orally and in writing. Expert knowledge in providing effective feedback, performance appraisals, recognition using honorary and monetary awards.
Expert ability to plan and organize work, manage work center resources, coordinate between various technical and administrative disciplines, and coordinate with other DoD, Air Force, and Federal agencies in order to complete complex projects/tasks. Expert knowledge and skills in identifying, developing, documenting, and managing IT requirements specific to policies, agreements, service levels, etc.
Strong ability to apply knowledge of current information technology trends and practices to produce effective technical policies, plans, and agreements. Expert ability to research, analyze, interpret and apply rules, regulations and procedures to a variety of complex information technology issues.

Additional information

Air Force Civilian Service Employment Benefits:
Paid Time Off:

11 Federal Holidays off per year
Vacation time (Annual Leave) accumulates based on length of employment. Starts at 13 days (104 hours) per year and up to 26 days (208 hours) per year
13 sick days per year (104 hours)

Retirement:

Pension: Federal Employees Retirement System (FERS)
401K: Thrift Savings Plan (TSP) available with up to 5% agency matching

Health & Wellness:

Various Medical, Dental & Vision packages to choose from for entire family
Flexible Spending Account
Federal Long Term Care Insurance, and Life & Disability Insurance

Work/Life Balance:

Family and Medical Leave Act
Employee Assistance Program (EAP)
Flexible Work Arrangements (dependent on position)

Career Development:

Tuition Assistance & Professional Development opportunities
Career enhancement and promotion opportunities

To learn more about our benefits, please check out the AFTC Benefits Trifold at https://simplebooklet.com/230809aftcbenefitstrifold_v5_.

Federal Resume Tips:
https://afciviliancareers.com/PDF/FederalResumeWriting.pdf
https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/

Office of Personnel Management (OPM) Classification & Qualifications for Federal Government Employees:
https://www.opm.gov/policy-data-oversight/classification-qualifications/

To receive additional information about current and future job openings with Air Force Civilian Service, please registerat www.AFciviliancareers.com and click "Subscribe" in the top right corner.

Please visit the Air Force Test Center job board to view other career opportunities:
https://www.aftc.af.mil/About-Us/Jobs/

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

For additional information on direct hire opportunities with the Air Force please click here.

Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

For additional information on direct hire opportunities with the Air Force please click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Ensure you click the READ MORE below to open the frame and then CLICK APPLY NOW to complete an application and upload resume (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).

To receive additional information about current and future job openings with AFCS via email notification, please register at www.Afciviliancareers.com and sign up to "Get Career Updates."

For additional information on direct hire opportunities with the Air Force please click here.
Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.

Agency contact information

Air Force Test Center Recruitment

Email

AFTC.Enterprise.Recruiting@us.af.mil

Address

EHA DHA
550 C Street West
JBSA Randolph AFB, TX 78150
US

Next steps

For additional information on direct hire opportunities with the Air Force please click here.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

For additional information on direct hire opportunities with the Air Force please click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

Ensure you click the READ MORE below to open the frame and then CLICK APPLY NOW to complete an application and upload resume (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).

To receive additional information about current and future job openings with AFCS via email notification, please register at www.Afciviliancareers.com and sign up to "Get Career Updates."

For additional information on direct hire opportunities with the Air Force please click here.
Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.

Agency contact information

Air Force Test Center Recruitment

Email: AFTC.Enterprise.Recruiting@us.af.mil
Address: EHA DHA
550 C Street West
JBSA Randolph AFB, TX 78150
US

Next steps

For additional information on direct hire opportunities with the Air Force please click here.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Job closed

Open & closing dates

01/30/2025 to 02/13/2025
Salary

$103,316 - $159,716 per year
Pay scale & grade

NH 3
Location

FEW vacancies in the following location:
- Edwards AFB, CA
Remote job

No
Telework eligible

Yes—as determined by the agency policy.
Travel Required

25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-time
Service

Competitive
Promotion potential

None
Job family (Series)
- 2210 Information Technology Management
Supervisory status

Yes
Security clearance

Secret
Drug test

No
Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
- Suitability/Fitness
Financial disclosure

No
Bargaining unit status

No
Announcement number

AFTC-12676896-CL-FLYER
Control number

829246100

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/829246100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

SUPERVISORY IT SPECIALIST (PLCYPLN)- DIRECT HIRE AUTHORITY

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Remote job

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Financial disclosure

Bargaining unit status

Announcement number

Control number

This job is open to

Duties

Requirements

Conditions of Employment

Qualifications

Additional information

How You Will Be Evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

Agency contact information

Next steps

Fair & Transparent