The Senate Sergeant at Arms is seeking a [insert Job Title]. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Summary
The Senate Sergeant at Arms is seeking a [insert Job Title]. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Acts as a senior team leader responsible for structuring complex solutions and delivering IT services. Provides technical guidance and architectural recommendations for designing, building, testing, deploying, and maintaining highly available, scalable, and secure applications, systems, and services. Provides long-range strategic planning activities for the Senate in the areas of modern IT systems and services. Monitors the impact of technological developments; identifies emerging technologies and scopes potential Senate utility. Leads product evaluations and technical studies and task forces; directs pilot testing programs; analyzes new technology for its impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment; recommends strategic direction for the Senate. Creates and reviews system architectures; analyzes system requirements and ensures that systems will be effectively integrated with current applications.
Acts as a technical leader and mentor to implementation teams and collaborate across the organization to provide leadership and guidance on technical solutions; Collaborates across organizations in the creation of valuable technology solutions.
For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.
Qualifications
Other Duties/ Responsibilities
Develop proof of concept applications to validate proposed solutions.
Continuously review and evaluate the effectiveness of solutions and propose changes as needed.
Contract(or) oversight.
Assist with the establishment and adoption of technology architecture standards and methodologies.
Write policies.
Consult with/lead other Senate teams
Write RFPs.
Review and evaluate responses to RFPs.
Required Work Experience
8-10 years’ experience as a lead software engineer and demonstrated leadership and mentoring skills.
Required Specialist Skills/ Knowledge
Excellent oral and written communication skills.
Excellent interpersonal skills and ability to collaborate with team members and stakeholders from across the organization.
Ability to explain technical challenges and solutions to both technical and non-technical audiences.
High level of self-discipline and ability to work independently.
Strong leadership skills.
High attention to detail and ability to organize, manage, and prioritize many tasks.
High aptitude for continuously learning new skills.
Desired Qualifications
8-10 years’ experience as a lead software engineer and demonstrated leadership and mentoring skills.
5+ years of hands-on experience in ServiceNow Security Operations (SecOps) and Governance, Risk, and Compliance 9GRC).
8+ years of experience working with ServiceNow implementing, designing developing, integrating, architecting, and supporting the following ServiceNow platform features/functions including:
CMDB, ITSM, ITAM, ITOM, ITBM, IRM, Change Management, Service Catalog, Service Portal, Workflows, Knowledge, KPI, Reports, and Dashboards, Roles/permissions
Expertise in ServiceNow Security Incident Response, Vulnerability Response, Threat Intelligence, and Compliance modules.
Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) practices.
Hands-on experience integrating ServiceNow with third-party security tools, such as SIEMs, firewalls, and threat intelligence platforms.
Familiarity with federal security regulations (FISMA, NIST, FedRamp, etc.) is highly desired.
Capacity to excel in fast-paced environments and consistently deliver on time.
Proficiency in collaborating within an Agile team setting.
Capacity to handle multiple responsibilities and pay meticulous attention to detail across different tasks.
Capacity to communicate verbally and in writing with team members, development staff, customers, consultants, and management.
Skilled in working autonomously to finish project tasks.
proficient at articulating technical challenges and solutions in a way understandable to both technical and non-technical listeners.
Adept in troubleshooting and resolving intricate technical problems.
capable of functioning both independently and collaboratively in a fast-laced setting.
Proficient in strategizing and implementing ServiceNow projects and upgrades.
Strong sense of self-discipline and the capacity to work autonomously.
Adept at organizing, managing, and prioritizing multiple tasks.
Aptitude for ongoing skill acquisition.
Knowledge and adherence to industry standards and best practices.
Comprehensive understanding of ServiceNow's architecture, modules, and essential components.
Demonstrated proficiency in utilizing ServiceNow's development tools, including Flow Designer, Service Portal, and IntegrationHub. Expertise in ServiceNow's scripting language, such as JavaScript, and GlideScript.
Optimize performance, integrate systems, and design databases.
ServiceNow development specializing in JavaScript, AngularJS, HTML, CSS, and REST/SOAP APIs.
Understanding of cloud computing and infrastructure-as-a-service (IaaS).
Excellent problem-solving abilities, focusing on delivering secure, scalable solutions.
Demonstrate strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders.
Experience in technical project management, guide technical teams, and provide mentorship to junior team members.
Skilled in creating system interfaces, including APIs, SOA, RESTFUL, and JSON.
Familiarity with developing customized applications.
Knowledgeable in Agile and Scrum methodologies with extensive experience in the SDLC.
Adept at managing requirements, with the added benefits of expertise in GitLab.
Experience using ServiceNow applications HRSD and CSM.
Demonstrated ability to develop proofs-of-concept for clients rapidly.
Coordinating between cross-functional teams.
Knowledge of how to seamlessly integrate ServiceNow with various enterprise systems.
Experience working with ITIL or other IT service management frameworks.
Understanding of ServiceNow upgrade methods and industry best practices.
Skilled in creating and implementing scalable ServiceNow solutions for the future.
Capable of understanding and translating business needs into technical solutions.
Desired Certifications
ServiceNow Certified Implementation Specialist (CIS) in Security Operations or GRC is preferred.
Relevant certifications in cybersecurity (e.g. CISSP, CISM, CEH) are a plus.
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Working Conditions
Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted. (Enterprise Operations (50188) only)
This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted. (Enterprise Operations & TID only)
The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays. (Enterprise Operations only).
Security Clearance
This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.
Education
Bachelor's degree in computer science, Information Technology, Engineering, or an equivalent combination of education and work experience.
Additional information
The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email employment@saa.senate.gov with “Applicant Accommodation” in the subject line.
No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
