Clarification from the agency

Applications will only be accepted from current OCC employees on permanent appointments.

As Director (Bank Appeals), you will:

• Plan, organize, implement, and direct activities associated with the appeals program and the administration of the Bank Examination Questionnaire (BEQ) process.
• Investigate, troubleshoot, coordinate and respond to appeals, complaints and inquiries from bankers and consumers involving OCC decisions and actions.
• Provide guidance to EG-OMBD analysts to assure consistency in procedures, analysis, and using and maintaining the appeals, Case Analysis and Management Program (CAMP), and BEQ databases.
• Plan, organize, implement and direct activities associated with national bank appeals activities and management accountability for adherence to OCC goals and initiatives.
• Review and finalize individual appeal decisions, resulting in final agency decisions.
• Conduct supervisory work which includes responsibilities for: planning and scheduling work; assigning work to employees; assuring that production, accuracy, quality, and service level requirements are met; preparing an annual budget, including monitoring contract costs; preparing performance plans and evaluations; approving leave and training; and effecting minor disciplinary measures, such as warning and reprimands and making decisions in accordance with delegated authorities.

Conditions of employment

This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.

There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:

1. Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,
2. FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
3. SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information).

• This position is subject to a 10-year term limit. If selected, you will be required to sign an Agreement for Term-Limited Position that details conditions.
• This position requires a National Bank Examiner (NBE) commission reflecting the incumbent is authorized to sign Reports of Examinations (ROEs) for national banks and/or a Federal Thrift Regulator (FTR) accreditation reflecting the incumbent is authorized to sign ROEs for federal savings associations.
• Complete a one-year trial period (unless already completed).
• Complete a background investigation (unless already completed).
• Sign a statement that you are voluntarily leaving the competitive service for a position in the excepted service, if applicable.
• Travel overnight or locally on an occasional basis.
• Obtain and use a Government-issued charge card for business-related travel.
• File an Executive Branch Confidential Financial Disclosure Report (OGE 450) and an OCC Financial Disclosure Form.
• Complete a financial disclosure review and resolve any ethics issues.
• Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.

Qualifications

You must meet the following requirements within 30 calendar days after the closing date of this announcement:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-VIband level. Examples of specialized experience for this position include:

• Experience examining or auditing a financial institution's adherence with laws, regulations and guidance related to bank supervision activities, and
• Experience reviewing and adjudicating appeals from financial institutions.

AND

Selective Placement Factor: You must possess a National Bank Examiner (NBE) commission reflecting that you are authorized to sign Reports of Examinations (ROEs) for national banks and federal savings associations.

The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating:

Your application package will be evaluated in the following areas:

• Bank Supervision Knowledge
• Program Analysis and Evaluation
• Human Resources Management
• Strategic Thinking

Your application package will be rated and ranked among others, based on your responses to the online questions regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Current OCC employees must have a performance rating of at least Successful (i.e., Level 3) to be eligible for promotion.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.