General Administrative and Clerical Duties: The Office Support Assistant performs various clerical and administrative tasks such as preparing correspondence, meeting notes, and documentation, managing calendars, and using software programs like Microsoft Office to produce materials.

• Perform a wide variety of clerical and administrative support functions relative to specific USEAC production and its related program areas, prepare correspondence, meeting notes, forms, and documentation.
• At times, the support assistant serves as a clerical point of contact for OGC staff to the other USEAC divisions.
• Composes routine, administrative correspondence for OGC. Uses a variety of software programs (e.g., Microsoft Office) to produce a variety of material that is self-initiated or from oral instructions; prepare spreadsheets or presentations; and manage calendars.
• Supports the OGC team members with projects by collecting, organizing, or researching data. At times, acts as a liaison to coordinate and communicate with other divisions regarding joint projects.
• Supports OGC associate attorneys in organizing Freedom of information Act (FOIA) requests and maintaining records compilations in relation to the FOIA requests.
• Supports the records management specialist by conducting physical document scanning in compliance with NARA policies & guidelines. The support assistant ensures records scanning production is accurate and compliant with NARA guidelines. Scan and file documents when appropriate.
• Assist records management specialist in processing incoming mail for destruction or temporary storage.
• Maintains communication with internal and external points of contact and performs related liaison activities in support of OGC EAC projects & work production.
• Manages classified and sensitive material whenever necessary. At times, process sensitive material.
• Assists in the preparation of power point presentations, charts, fact sheets, and other information for in-house and external meetings.
• Compiles internal training attestations, tracks, and maintains lists of EAC staff training attestations. Receive and review incoming documents, both electronic and paper, to determine & track compliance with training requirements.
• Assist OGC staff to accomplish specific tasks in an Ad hoc manner.
• At times, serves as a principal point of contact on specific projects related to OGC.
• Perform other administrative clerical duties as assigned.

Project Support and Coordination: The assistant supports OGC team members by collecting, organizing, and researching data for projects, and acts as a liaison to coordinate and communicate with other divisions regarding joint projects.

Records and Information Management: The role involves organizing Freedom of Information Act (FOIA) requests, maintaining records compilations, conducting physical document scanning in compliance with NARA policies, and processing incoming mail for destruction or temporary storage.

Conditions of employment

• Candidates must meet all qualifications prior to the closing date of this announcement.
• Candidates must be a US Citizen.
• This position is subject to a (1) year probationary period.

Qualifications

SUPERVISOR CONTROLS

Work assignments are given with information on general administrative issues, changes, deadlines, and priorities. The Office Support Assistant works independently to plan and conduct steps for completing position duties in accordance with established instructions and practices. When current practices or deviations in an assignment create difficulties in completion, the incumbent uses his/her own initiative to resolve them and coordinates efforts with other employees involved in or affected by the situation. Completed work is evaluated for technical soundness, usefulness, and conformance with office operating requirements and needs. The methods used to produce work normally are not reviewed.

GENERAL COMPETENCIES

Interpersonal Effectiveness: Skill in responding appropriately to a diversity of groups and individuals in a variety of challenging situations. Demonstrated ability to be tactful and to treat others with respect. Skill in developing networks, achieving cooperation, and collaborating with others when appropriate.

Communications: Delivers clear, effective communication and takes responsibility for
understanding others. Attention to Detail: Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.

Customer Service: Demonstrates a commitment to public service; serves and satisfies internal and external customers; holds self-accountable for quality outcomes.

Teamwork: Works with and helps others to accomplish objectives.

Professional Integrity: Displays and promotes conduct and behaviors consistent with agency and governmental standards.

TECHNICAL COMPETENCIES

Basic knowledge of the methods and procedures, mission requirements, goals and objectives, regulations, pertinent laws, policies, and precedents that govern the administrative operations of the organization.

Skill in operating a personal computer and related peripheral equipment (e.g., printers, copiers, and fax equipment).

Knowledge of capabilities and limitations of various software packages (e.g., Microsoft Windows, Calendar, Microsoft Word, Access database management, PowerPoint, and Microsoft Excel) to create and revise a wide range of documents, automated records, databases, and slides.

Knowledge of grammar, spelling punctuation, and required formats and skills utilized in the preparation and distribution of correspondence.

Knowledge of procedures, policies, and regulations pertaining to the control and issuance of Government Purchase Cards (GPC) and Purchase Requests (PR).

Basic mathematic skills to assist with budget estimates, obligations, and expenditures, as well as the identification of over-or-under-obligation of funds.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In describing your experience, please be clear and specific. We will not make assumptions regarding your experience.

1. Eligibility and Minimum Qualifications
We will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated or falsified your qualifications, education, eligibility claims, and/or experience, this is cause for disqualification. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

2. Referral and Selection
If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview.

The U.S. Election Assistance Commission performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.