About the position: This position will be assigned to the Arctic Warrior Events Center on Joint Base Elmendorf-Richardson.
Regular Full-Time employees have a regular and continuous work schedule of at least 35 hours to a maximum of 40 hours per week. You are eligible for the following benefits and compensation: Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay, Holiday Pay.
About the position: This position will be assigned to the Arctic Warrior Events Center on Joint Base Elmendorf-Richardson.
Regular Full-Time employees have a regular and continuous work schedule of at least 35 hours to a maximum of 40 hours per week. You are eligible for the following benefits and compensation: Health and Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Compensation, Shift Differential, Sunday Premium Pay, Holiday Pay.
NAF pay scale hiring rules will apply and is based on qualifying past experiences.
Please see the "Who May Apply" section under the Qualifications section.
This position works for the Community Services Flight Chief who is available to deal with unusual situations which may occur and to provide guidance and instruction when performing new or procedurally complex duties.
The primary purpose of the position is to plan, schedule and coordinate customer service requests for Arctic Warrior Event Center (AWEC), Permafrost and base theaters.
Assists in developing plans for the use of the event center, Permafrost, and base theaters, including budget, scheduling, coordinating staffing with other sections. Responsible for meeting suspense deadlines.
Composes, updates, and types a wide variety of correspondence from brief verbal or written instructions from the supervisor.
Maintains club member records, accounts, and other personal data; daily and as needed, pulls membership listings for the membership drawings and for Leadership.
Completes or arranges for facility maintenance and cleaning as necessary. Opens/closes facilities daily.
Responsible for building security, cash handling, safety/hazmat, Information Security management, CE work order submissions & tracking and internal controls. Prepares and consolidates cashier report, notifying supervisor of any suspected irregularities.
Research income/usage reports and performs courier duties to the NAF Resource Management section or other sections of Force Support offices. Plans, conducts, and arranges support for special events, social activities, official and nonofficial events or related functions held in the AWEC, Permafrost or base theaters. Prepares food and beverage menus for events, purchases inventory for food and beverage programs (such as but not limited to: Thirsty Thursday's, official and nonofficial events, squadron holiday parties).
Reviews customer service requests and keeps abreast of overall requirements and timelines as they relate to the ongoing initiative to ensure the event is executed in accordance with established plans and meets the customer's request.
Coordinates audio visual (AV) equipment requirements for all programs, oversees contractor performance of equipment and maintenance when necessary.
Coordinates marketing requests, arranges catering/self-serve stations, and recommends and plans for mementos/gift selections for all distinguished visitor events and visits.
Oversees the JBER Life membership program to include but not limited to: membership drives and sign ups. Prepares after action reports and critiques and evaluates results to identify potential areas of improvement.
Provides visitor typographical data and obtains personnel information such as food and beverage restrictions, interests, correct name and pronunciation, proper salutations and forms of address.
Briefs escorts, project officers, drivers as well as other support staff members and oversees the discharge of their duties.
Other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12649056
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/25/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Experience in organizing events. Exceptional interpersonal skills, a friendly demeanor, diligence and attention to detail, and have outstanding organizational skills. Experience managing event timelines and marketing processes.
Ability to relate well and work effectively with multiple constituencies and audiences.
Must be able to make administrative/procedural decisions and judgments.
Ability to secure and handle monetary transactions. Work experience which involved dealing with general public, military or similar leadership. This is a drug testing designated position.
Must be physically be able to frequently lift, handle, and carry objects weighing up to 40 pounds, and with assistance, objects up to and over 50 pounds.
Must satisfactorily complete a pre-employment physical and drug test.
Must be able to complete and maintain a satisfactory Tier 1 Investigation.
Must have a valid driver's license and provide a current driving record.
Must be willing to work evenings, weekends, and holidays.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 12/25/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
