Applications under this job opportunity announcement will be considered under external competitive procedures only. This vacancy is also being advertised under merit promotion procedures as25-ITSB-12634084-ST-DE which can be accessed at http://jobsearch.USAJOBS.gov/
Summary
Applications under this job opportunity announcement will be considered under external competitive procedures only. This vacancy is also being advertised under merit promotion procedures as25-ITSB-12634084-ST-DE which can be accessed at http://jobsearch.USAJOBS.gov/
This job opportunity is located in the Programming Section of the Information Technology Support Branch, National Processing Center (NPC), Jeffersonville, Indiana. This position serves as Section Chief with responsibility for directing the Administrative and Data Capture Programming Unit in such activities as review and analysis of specifications/procedures, designing specialized code in a wide variety of languages, and problem resolution for applications and processes in use by various branches both at NPC and Headquarters. This position is not included in the bargaining unit.
The individual selected for this position will:
Administer the full and effective planning and utilization of the section's personnel to meet and exceed the demands of the assigned tasks, taking into consideration priorities and time schedules.
Recommend the development of new methods and procedures and changes in existing practices for more effective operations; review requirements of projects to determine objectives, concepts, and processes; and recommends course of action.
Develop complex routines and detailed sequences of internal program logic by planning, coding, testing, and debugging; document all programs and systems.
Be responsible for migrating technological solutions from development into production; review and manage the various task/work queues used in Remedy and facilitates problem resolutions by staff in the User Support Unit (CKA. Helpdesk) in a timely fashion.
Direct the assignment of key section personnel based on priorities, employee skill level, and technical requirements of tasks assigned; coordinate and monitor training programs assuring that staffs are highly proficient in the most cutting edge technologies and practices.
Tour of Duty: Day Shift hours, Monday through Friday. 8-hour shift to start with AWS, four 10-hour days, or a multi-flex schedule are available. Alternate Work Schedule (AWS) is an 80-hour biweekly basic work requirement that is scheduled in less than 10 days; i.e., eight 9-hour days/nights, one 8-hour day/night, and one day off.
This job opportunity announcement may be used to fill additional vacancies.
You must meet all qualification requirements by the closing date of this announcement.
Candidates must clear the fingerprint process and initiate the required background investigation prior to final selection.
A one-year probationary period will be required.
This is a supervisory position. You must have demonstrated in your work experience or training that you possess or have the potential to develop the qualities of successful supervision. You may be required to serve a supervisory/managerial probationary period.
Qualifications
Specialized Experience: You qualify at the 13 level if you possess one year of specialized experience that equips you with the skills needed to perform the job duties. This specialized experience must have been equivalent to at least the grade 12 level to meet the qualification requirements in the Federal Service. Specialized experience for this position includes: planning, managing and leading others in developing web and cloud-based applications as well as big data processing and analysis; utilizing modern program language and frameworks, AWS Cloud Services, data storage (SQL, Postgres, Oracle, AWS); and consulting with customers and subject matter experts to refine requirements.
Education cannot be substituted for the specialized experience at this grade level.
In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations, (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining a rating of at least 85 out of 100. Information about CTAP/ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: USAJOBS Help Center | Unique Hiring PathsUSAJOBS Help Center | Unique Hiring Paths
CTAP applicants MUST submit the following documents:
A copy of your Reduction In Force (RIF) separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
A copy of your latest SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location;
A copy of your last performance appraisal including rating; and
Any documentation from your bureau/operating unit that shows your current promotion potential.
ICTAP applicants MUST submit the following documents:
A copy of your Reduction In Force (RIF) separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
A copy of your latest performance appraisal including your rating; and
Any documentation from your agency that shows your current promotion potential.
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, notify the Human Resources Branch. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Branch via the Federal Relay Service, 1-812-218-3610.
The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or any other non-merit factor.
Employees who receive a buyout and subsequently return to positions in a Federal agency within 5 years after the date of separation, on which the payment is based, whether by reemployment or contracts for personal service, are generally obligated to repay the full amount of the buyout to the agency that paid it before the individual's first day of reemployment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter, supporting documentation, and dates of employment (mm/dd/yyyy) on the resume to determine if you meet the qualifications for the position. If you meet the qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) that you completed as part of the application and place you in one of three pre-defined categories. These categories are "gold", "silver", and "bronze". Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire or your score will be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
How applicants will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
The scored occupational questionnaire will evaluate the applicant on the following competencies; do not provide a separate written response:
Application Development - Ability to provide a wide range of production programming techniques, requirements, methods, and procedures including approaches used by other agencies or the private sector to design solutions for application/systems requirements.
Project Management - Ability to provide technical leadership on projects and presentations. Also provide technical documentation depicting architecture and integrated solutions.
Technology Awareness - Skill in identifying new and emerging information technologies and/or industry trends to evaluate and recommend adoption of new or enhanced approaches to delivering IT programming services that supports a production environment.
Managing Human Resources - Establish work and staffing plans for each phase of projects. Formulate and define technical scope and objectives of projects.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume showing relevant experience, optional cover letter, and the online questionnaire.Your resume must indicate country of citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume should also list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week, annual salary, and specify the job duties related to the advertised position. For work in the Federal service, include the grade level of the position(s). Your resume will be used to validate your responses to the occupational questionnaire.
Veterans' Preference documentation, if applicable. Indicate on resume the type of veterans' preference claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service to validate claim of veterans' preference and, if applicable, VA letter). If a compensable veteran is selected, an SF-15 will be required prior to appointment. Active duty service members must submit certification from the armed forces that the service member is expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is submitted. For more information regarding eligibility requirements, go to: https://www.fedshirevets.gov/index.aspx. For a fillable copy of the SF-15, co to: SF15.pdf (opm.gov).
Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable. See the "Additional Information" section.
You are not required to submit official documents at this time; copies are sufficient.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply online, you must complete and submit an application by accessing the USAJOBS website at USAJOBS - The Federal Government's official employment site. Enter the job announcement number in the left hand box titled "Keywords" and then click on the SEARCH button. To begin, click the "Apply" button in the middle of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. (After registering in your USAJOBS account and clicking "Submit", you will automatically transition to the Department of Commerce's specific site where you will complete your application. You must click "Submit" at the end of the application process to send your applications for consideration.)
To return to a saved application, log into your USAJOBS account at http://www.usajobs.gov and click on "Applications". Click on the position title and then select "UPDATE APPLICATION" to continue.
All online applications and supplemental materials must be received by 11:59 p.m. (ET) on the closing date of the vacancy. Applicants are strongly encouraged to submit their applications online using the application process outlined at www.usajobs.gov. While electronic applications are strongly encouraged, paper applications will also be accepted. Please contact the Human Resources Specialist identified in the job opportunity announcement for details and instructions on the process for submitting your paper application. Paper applications and supplemental materials must be received by 4:30 p.m. (ET) on the closing date of the vacancy.
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132
US
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on "Applications." The status will be visible next to the corresponding position. The four points of notification are:
Application Received or Application Incomplete;
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
Selected or Not Selected
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after beginning work; or, may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume showing relevant experience, optional cover letter, and the online questionnaire.Your resume must indicate country of citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume should also list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week, annual salary, and specify the job duties related to the advertised position. For work in the Federal service, include the grade level of the position(s). Your resume will be used to validate your responses to the occupational questionnaire.
Veterans' Preference documentation, if applicable. Indicate on resume the type of veterans' preference claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service to validate claim of veterans' preference and, if applicable, VA letter). If a compensable veteran is selected, an SF-15 will be required prior to appointment. Active duty service members must submit certification from the armed forces that the service member is expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is submitted. For more information regarding eligibility requirements, go to: https://www.fedshirevets.gov/index.aspx. For a fillable copy of the SF-15, co to: SF15.pdf (opm.gov).
Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable. See the "Additional Information" section.
You are not required to submit official documents at this time; copies are sufficient.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply online, you must complete and submit an application by accessing the USAJOBS website at USAJOBS - The Federal Government's official employment site. Enter the job announcement number in the left hand box titled "Keywords" and then click on the SEARCH button. To begin, click the "Apply" button in the middle of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. (After registering in your USAJOBS account and clicking "Submit", you will automatically transition to the Department of Commerce's specific site where you will complete your application. You must click "Submit" at the end of the application process to send your applications for consideration.)
To return to a saved application, log into your USAJOBS account at http://www.usajobs.gov and click on "Applications". Click on the position title and then select "UPDATE APPLICATION" to continue.
All online applications and supplemental materials must be received by 11:59 p.m. (ET) on the closing date of the vacancy. Applicants are strongly encouraged to submit their applications online using the application process outlined at www.usajobs.gov. While electronic applications are strongly encouraged, paper applications will also be accepted. Please contact the Human Resources Specialist identified in the job opportunity announcement for details and instructions on the process for submitting your paper application. Paper applications and supplemental materials must be received by 4:30 p.m. (ET) on the closing date of the vacancy.
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132
US
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at http://usajobs.gov/ and clicking on "Applications." The status will be visible next to the corresponding position. The four points of notification are:
Application Received or Application Incomplete;
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
Eligible (Application Referred to the Selecting Official) or Eligible (Application Not Referred to the Selecting Official); and
Selected or Not Selected
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after beginning work; or, may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
