Clarification from the agency

Your application will be considered if you are a: • GSA Office of Human Resources Management employee • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

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• Coach the team in the selection and application of appropriate problem solving methods and techniques. Provide advice on work methods, practices, and procedures; and assist the team and/or members in identifying the parameters of viable solutions.
• Assist the team in assessing its strengths and weaknesses and provides leadership to the team in exploring alternatives and determining what improvements can be made. Research, learn and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve team effectiveness, efficiency and work products.
• Maintain program and administrative reference materials, project files, and relevant background documents and makes available policies, procedures, and written instructions from the supervisor. Keep abreast of changing policies and procedures to answer questions from team members on procedures, policies, directives, etc.
• Respond to congressional inquiries, OPM, other Federal agencies, and former employee correspondence related to employee benefits and services. Prepare reports and maintains records of work accomplishments and personal administrative information, as required, and coordinates the preparation, presentation and communication of work related information to the supervisor.

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Qualifications

For each job on your resume, provide:

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here. 

The GS-13 salary range starts at $105,029 per year.

SPECIALIZED EXPERIENCE: 

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience providing technical expertise, advice, and guidance to management, customers, and other human resources specialists, human resources assistants and support personnel on human resources regulations, policies, and procedures in the area of employee benefits.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities.  Your responses to these questions must be supported by your resume or your score may be lowered.

1. Knowledge of advanced HR principles, concepts, regulations, and practices, analytical methods and techniques, and seasoned consultative skill sufficient to resolve HR benefits & entitlements problems not susceptible to treatment by standard methods.
2. Ability to develop new or modified HR work methods, approaches, or procedures for delivering effective HR services to clients.
3. Skill in technical consulting for assigned programs and providing authoritative and comprehensive advice and guidance to management officials and employees on complex or precedent setting program matters.
4. Knowledge of written and oral communication techniques sufficient to develop and deliver briefings, project papers, status/staff reports, and correspondence to managers and to foster understanding and acceptance of findings or to formulate and present arguments and advisory opinions and to prepare legal and case documents.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.