As a Program Support Specialist, you are a resource for management in making strategic recommendations regarding the planning, coordinating and carrying out all policy work related to the scope of the organization.
Location of Position:
Kansas City, Missouri
The position is located in the Office of Fleet Management, Zonal Fleet Management Division, Federal Acquisition Service (FAS).
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
As a Program Support Specialist, you are a resource for management in making strategic recommendations regarding the planning, coordinating and carrying out all policy work related to the scope of the organization.
Location of Position:
Kansas City, Missouri
The position is located in the Office of Fleet Management, Zonal Fleet Management Division, Federal Acquisition Service (FAS).
We are currently filling one vacancy, but additional vacancies may be filled as needed.
This position is located within the Federal Acquisition Service. As a Program Support Specialist, you will perform the following major duties:
Keeps abreast of current and proposed policies and procedures, orders, processes.
Participates as a team member in projects and studies intended to develop administrative guidance with staff from other organizational components within the organization.
With guidance, coordinates and performs basic assignments pertaining to correspondence management, records management, leave administration.
Assists in applying qualitative and/or quantitative methods to assess and improve the effectiveness and management of assigned programs, processes, projects and activities.
Assists in conducting analytical studies that are related to the programs, activities, and operations.
Organizes and maintains the office filing system, procures supplies and equipment, and performs other tasks necessary to meet office support needs.
The incumbent will learn how to exercise judgment to assist management and/or act as a liaison in administrative issues that involve confidential subject matter, which can include direct involvement in the research and fact-finding process and require confidentiality.
US Citizenship or National
Meet all eligibility criteria within 30 days of the closing date
Register with the Selective Service, if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Undergo and pass a background investigation (Tier 4 investigation level).
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Have a valid driver's license.
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-7 salary range starts at $49,793.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must meet one of the following:
A. SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to the GS-5 level in the Federal service. Specialized experience is defined as experience assisting with routine assignments pertaining to an individual/established customer. This experience must have included: Use of automated systems to gather, format and analyze various program, management and/or organizational information; assisting with identifying individual/assigned customers' requirements; answering fleet customer/clients limited range of routine inquiries; inputting and/or maintaining data in an automated system.
OR
B. EDUCATION: One full year of graduate level education or a master's or higher degree, e.g., LL.B., J.D., LL.M., PhD., in a field that provided the knowledge, skills and abilities necessary to perform the work of an Program Support Specialist
OR
C. Superior Academic Achievement (SAA) at the baccalaureate level is fully qualifying at the GS-7 level. To claim SAA, submit documentation of one of the following:
Class standing -- You must be in the upper third of your graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
Grade-point average (rounded to one decimal point) of: (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of your curriculum; OR (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in your major field or the required courses in your major field completed during your final 2 years of the curriculum.
Election to membership in a national scholastic honor society in one of the national scholastic honor societies listed by the Association of College Honor Societies.
D. A combination of specialized experience and graduate level education as described in "A" and "B" above that, when combined, fulfills the requirements.
Education
Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit here.
Additional information
Bargaining Unit Status: This position is eligible for the bargaining unit.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.
Relocation-related expenses are not approved and will be your responsibility.
On a case-by-case basis, the following incentives may be approved:
Recruitment incentive if you are new to the federal government
Relocation incentive if you are a current federal employee
Credit toward vacation leave if you are new to the federal government
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
Diversity
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will use a method called Category Rating to assess your application. Here's how it will work:
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies (knowledge, skills, abilities and other characteristics):
Educational Experience (ACWA)
Mathematical Skills (ACWA)
Rating (ACWA)
Social Organizations (ACWA)
Work Experience (ACWA)
Your answers to the questions will be used to place you in one of the following categories and standard score ranges:
Best Qualified = Candidates scoring between 95 - 100
Well Qualified = Candidates scoring between 85 - 94 (Well Qualified for CTAP/ICTAP)
Qualified = Candidates scoring between 70 - 84
We will verify your answers to the questions in your resume. If your resume doesn't support your answers, we may lower your score, which could place you in a lower category.
Within each category, veterans will receive selection priority over non-veterans.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
If you are eligible under Interagency Career Transition Assistance Plan or GSA's Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you areclaiming veterans preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service. (b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you areICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a photocopy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.
For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.
Superior Academic Achievement: Submit transcripts as described above. If you qualify based on your class rank or honor society membership, submit documentation of it.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the "Fax instructions" provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance?
Questions or issues completing an application and/or submitting documentation - visit the USA Staffing Applicant Help Page Monday-Friday 7AM - 7PM EST, except for Federal holidays
Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Federal Acquisition Service
1800 F Street
Washington, DC 20405
US
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
If you areclaiming veterans preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service. (b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).
If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
If you areICTAP/CTAPeligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a photocopy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.
For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.
Superior Academic Achievement: Submit transcripts as described above. If you qualify based on your class rank or honor society membership, submit documentation of it.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the "Fax instructions" provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance?
Questions or issues completing an application and/or submitting documentation - visit the USA Staffing Applicant Help Page Monday-Friday 7AM - 7PM EST, except for Federal holidays
Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Federal Acquisition Service
1800 F Street
Washington, DC 20405
US
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
