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Operations Support Specialist

Department of the Army
U.S. Army Corps of Engineers
Chicago District, Operations Division, Management Support Branch
This job announcement has closed

Summary

About the Position: Responsible for independently collecting, analyzing, and integrating information into Division organization and processes necessary for Division leadership to make decisions, developing and maintaining knowledge management tools to present and supply these data analyses and other Operations and Maintenance Program information to Division and District leadership and staff, and supports other key administrative programs.

Overview

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Reviewing applications
Open & closing dates
12/13/2024 to 12/26/2024
Salary
$66,942 to - $105,289 per year

GS-9: $66,942 - $87,024; GS-11: $80,994 - $105,289

Pay scale & grade
GS 9 - 11
Location
1 vacancy in the following location:
Chicago, IL
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
Yes—You may be qualified for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
CERE245693475484D
Control number
823597800

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Duties

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  • Evaluate reports by analyzing facts and performing appropriate research and prepares detailed responses.
  • Data mining: data collection from various reporting systems for assembly into execution reporting tools.
  • Collect, consolidate, and occasionally summarize reports, briefings, summaries, and fact sheets obtained from other District elements and external partners.
  • Provide guidance, advice, and assistance to Division supervisors.
  • Prepare, consolidate, and coordinate delivery of weekly, monthly, quarterly, annually inputs on operating status, budget execution, and other key events and process.
  • Employs spreadsheet and form creation tools to facilitate data assembly and delivery.
  • Prepare a variety of reports, letters, and responses to inquiries.
  • Coordinate with other District administrative staff and organizations to develop, review, propose, and enforce administrative polices, guidance, and tools.
  • Develops staff operating procedures, distribution systems, and practices that are necessary for the continuous effective processing of documents.
  • Collect, analyze, and present data on the Operations and Management O and M Program.
  • Knowledge of Enterprise Data Warehouse, automated operational and maintenance information management systems, financial management systems, local spreadsheets, and other online data sources.
  • Updates/maintains various information storage/distribution sites used to share the documents, presentations, data, data analyses, rosters, and other information.
  • Prepare tables, charts, graphs, infographics, and other means to present data in a format consumable by Division, District, and regional leadership.
  • Maintains library of leadership and stakeholder briefing materials.
  • Ensures conformity with agency standards and guidelines for all correspondence and briefing materials.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
  • Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience GS-09: One year of specialized experience equivalent to the GS-07 grade level in the Federal service which includes: Using computer applications such as databases and spreadsheets to develop and manage data that is used to build budgets, report on project statuses, and provide reports or equivalent type of work with closer than normal supervision. This definition of specialized experience is typical of work performed at the next lower grade/level (GS-07)

OR

Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position such as: Business Management, Program Management, Financial Management or related fields.. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

Specialized Experience GS-11: One year of specialized experience that involves Using computer applications such as databases and spreadsheets autonomously to extract and retrieve data for analysis of programs and projects such as budgets, manpower, occupational health and safety for improvement to processes and procedures. This definition of specialized experience is typical of work performed at the next lower grade/level (GS-09) or the second lower grade/level.

OR

Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management, Program Management, Financial Management or related fields. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas:

  • Communications
  • Database Management Systems
  • Financial Management
  • Information Management
  • Planning and Evaluating

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a General Administration and Management. Career Field 51 position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Recruitment Incentives may be authorized. Must sign a Service Agreement.
  • Relocation Incentives may be authorized. Must sign a Service Agreement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

  • Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
  • Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
  • Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
You may claim Military Spouse preference.

Military Spouse Preference (MSP) applicants will receive preference consideration and will be placed (if selected) at the highest grade for which they have applied and are determined best qualified, up to and including the full performance level.

You may claim Priority Placement Program (PPP) preference.

DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

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