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Lead Program Support Assistant

Department of Veterans Affairs
Veterans Health Administration
CW Bill Young Department of Veterans Affairs Medical Center
This job announcement has closed

Summary

As the Transportation Lead Program Specialist for Fiscal Service performing a full range of Transportation work related to VA resource management program and its associated policies and procedures. The position is aligned under the Deputy Fiscal Officer and is responsible for the administration, processing, and funds allocation for all travel and education requests for Bay Pines VA Healthcare System employees.

Overview

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Job canceled
Open & closing dates
12/10/2024 to 12/16/2024
Salary
$54,292 - $70,578 per year
Pay scale & grade
GS 8
Location
1 vacancy in the following location:
Bay Pines, FL
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
CBTC-12636955-25-JEM
Control number
823009200

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

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Duties consist of the following, but are not limited to:

  • Distributes and balances the workload among employees in accordance with established workflow or job specialization.
  • Assure timely accomplishment of the assigned workload.
  • Assure that each employee has enough work to keep busy.
  • Keeps in touch with the status and progress of work.
  • Estimates and reports on expected time of completion of work and maintain records or work accomplishments and time expended and prepare production reports as requested.
  • Instructs subordinates in specific tasks and job techniques and make available written instructions, reference materials and supplies.
  • Gives on the job training to new employees in accordance with established procedures and practices.
  • Provides information to the Deputy Fiscal Officer as requested concerning promotions, reassignment, recognition of outstanding performance, and personnel needs.
  • Reviews travel requests and applicable regulations to determine entitlements and method of travel.
  • Independently plans and carries out the successive steps to complete transportation support duties and uses accepted practices to resolve problems and deviations.
  • Problems and deviations include transportation actions that cannot be processed, monitored, or otherwise acted on using standard instructions.
  • Provides a full range of travel counseling services and assistance advising customers before, during, and after travel, making route changes or departing from policy because standard routes are not feasible.
  • Electronic Travel System (ETS) Systems Administrator and is responsible for initial and on-going training of Bay Pines tenants who utilize the ETS for processing travel plans and expense reports for their respective employees.
  • Reviews expense reports to ascertain correctness and adherence to travel regulations, correct rejects, and answer questions of a technical nature relating to the travel system and travel regulations on an as needed basis from tenant employees.
  • Establishes and reconcile orders for education components of travel.
  • Responsible for the full range of travel card responsibilities from screening of applicants to determine appropriateness of issuance, submission of applications, monitoring card activity, issuing memorandums of misuse or inappropriate use, verification of TDY travel during times of use, and taking appropriate action to initiate collection for delinquent card holders.

Work Schedule: Monday-Friday, 7:30am-4:00pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Position Description Title/PD#: Lead Program Support Assistant/PD111690
Physical Requirements: The work may require some physical effort, such as standing, walking, bending, or sitting. There are no special physical demands. The incumbent works primarily in an office setting involving everyday risks and discomforts. Normal safety precautions are adequate.
Relocation/Recruitment Incentives: Authorized in accordance with agency policy (You may qualify for Recruitment/Relocation Incentives in accordance with agency policy.)

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-08 grade level: One year of specialized experience (equivalent to the GS-07 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Serve as team leader ensuring that the work assignments of the employee of the team are carried out by performing a range of duties; Monitor status and progress of work, and makes day-to-day adjustments in accordance with established priorities; Administers the Electronic Travel System (ETS) Systems; Reconciles bills and verifies costs; Provide a full range of travel counseling services and assistance advising customers before, during, and after travel; Screen tickets, itineraries, and bills involving domestic and/or foreign travel; Coordinate travel plans; Monitor a variety of monthly reports to ensure full compliance; Screen tickets, itineraries, and bills involving domestic and/or foreign travel; Plan, and coordinate lead time needed to arrange travel involving different kinds or combination of modes of transportation.

There is no educational substitution for the GS-08 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise - "To care for those who have served in our nation's military and for their families, caregivers, and survivors. How would you like to become a part of a team providing compassionate care to Veterans?

Bay Pines VA Healthcare System (BPVAHCS) is a level 1a, tertiary care facility headquartered in the Saint Petersburg area. The healthcare system operates nine facilities to include the main medical center and eight outpatient locations in central southwest Florida. More than 4,500 BPVAHCS employees serves over 118,000 Veterans yearly by providing a full range of high quality medical, psychiatric, and extended care services in outpatient, inpatient, residential, nursing home, and home care settings.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries.
The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE").
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips.

DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Agency contact information

Juan Mendez
Phone
813-816-7155 X100155
Email
Juan.Mendez3@va.gov
Address
CW Bill Young Department of Veterans Affairs Medical Center
10000 Bay Pines Boulevard
Bay Pines, FL 33744
US

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Learn more about what it's like to work at Veterans Health Administration, what the agency does, and about the types of careers this agency offers.

http://www.vacareers.va.gov/.

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