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DIGITAL SERVICES SPECIALIST

Department of the Interior
Office of the Secretary of the Interior
Office of Natural Resources Revenue (ONRR)
This job announcement has closed

Summary

The final determination of the duty station for this position will be made by the selecting official at the time of the job offer. Flexibilities to work remotely in a virtual posture may be considered under the guidance of ONRR's remote work policy which will be provided as necessary based on duty station determination.

Physical worksite locations: Lakewood, CO; Washington, D.C.; Dallas, TX; Houston, TX; Oklahoma City, OK; Tulsa, OK; Farmington, NM

Overview

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Reviewing applications
Open & closing dates
12/10/2024 to 12/14/2024
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$103,409 to - $167,336 per year

The actual salary will be based on the geographic location of the individual(s) selected for this position.

Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Location Negotiable After Selection
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
Yes
Bargaining unit status
No
Announcement number
ONRR-25-MP-12635305JM
Control number
822750900

This job is open to

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Clarification from the agency

Special Authorities: other miscellaneous authorities. Applicants who live within the local commuting area of the duty locations listed above (50-mile or less radius from the worksite) are required to perform work onsite and may be eligible for telework in accordance with agency policy. Applicants who live outside the local commuting area (51-mile or more radius from the worksite) may be eligible for a long-distance remote work agreement.

Duties

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  • Develop and evaluate strategies for the adoption of government-wide standards, including accessibility requirements, for digital services across citizen and business-facing government services.
  • Assess the state of digital services provided by ONRR and its partners, recommend strategies and practices to improve efficiency and effectiveness of these services, and conferring with government/private officials and experts in the field.
  • Incorporate user experience (UX) principles to ensure that digital services are intuitive, accessible, and meet the diverse needs of all users, enhancing overall satisfaction and engagement.
  • Promote enhanced public awareness of ONRR's public websites (Natural Resources Revenue Data at revenuedata.doi.gov and onrr.gov) and understanding of natural resources extractive industries and associated revenue management.
  • Analyze the technical and policy requirements needed to implement recommended digital solutions.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Suitable for Federal employment, determined by background investigation.
  • Direct Deposit of pay is required.
  • Selective Service registration required for male applicants, unless exempt.
  • Status candidates must meet time-in-grade (see Qualifications).

Qualifications

At the GS-13 level, you must meet the following qualification:

One year of specialized experience that is equivalent in difficulty and complexity to the GS-12 level in the Federal service. Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. More specifically, this requirement involves experience in modern website management practices such as Agile development and user-centered design; working with a multi-disciplinary team to identify user needs and collaboratively design and implement solutions; knowledge on government wide standards for digital services including accessibility requirements, skill in communicating, both in writing and orally, with a variety of audiences to obtain and present information.

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.

Only experience and education obtained by the closing date of this announcement will be considered.

TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Additional information

Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Appointment Authorities: For more information on appointment authority eligibility requirements:
Persons with Disabilities-Schedule A
Special Hiring Authorities for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities
OPM Interchange Agreement and Other Miscellaneous Authorities

Telework Suitability:

The Office of Natural Resources Revenue has determined that the duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisory approval, and if they meet the eligibility criterion in the 2010 Telework Act.

This position is part of the Office of Natural Resources Revenue; Deputy Director; Information and Data Management; Open Data, Design, and Development.

Stipulations of Employment:

Selection may require completion of a 1-year probationary period.

If selected, the position to which you will be appointed is subject to a financial disclosure report requirement and you will be required to complete a new entrant Confidential Financial Disclosure Report (OGE Form 450) within 30 days of your appointment. In addition, DOI (Office of the Secretary) and Office of Natural Resources Revenue (ONRR) employees are further restricted concerning their holdings of Federal lands and resources administered or controlled by the Department of the Interior. This includes holding stock in corporations engaged in mining activities on Federal lands (e.g., oil, gas, coal, alternative energy resources, etc.). Please refer to the following webpage for Ethics information: https://www.doi.gov/ethics ONRR requires the highest level of integrity. Employees must be totally objective and impartial in the performance of their work. All potential issues (e.g., work related interactions with friends, family members or previous employers) must be disclosed at the time of application or during the interview process.

Work Schedule:

This position allows for a flexible work schedule.

Miscellaneous:

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.

This vacancy announcement may be used to fill similar positions within 90 days.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the Assessment Questionnaire and any additional assessment required for this position. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Cheating on the online assessment may also result in your removal from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be evaluated for this job based on:

  • The experience listed in your resume and how well you meet the experience listed in the qualification section of announcement and the competencies listed.
  • On-line job Assessment Questionnaire
    • Competency based scaled self-report responses
  • Subject Matter Expert - Structured Resume Review
    • Eligible and qualified candidates who meet the pre-established cut score on the assessment questionnaire will have their resumes reviewed by a subject-matter-expert to evaluate your knowledge, skills, abilities, and competences as they directly relate to the duties of this position.
    • If your final score places you in the group of best qualified candidates, and you meet all eligibility and qualification requirements, you may be referred to the hiring official for further consideration.
You will be assessed on the following technical and soft skill competencies (knowledge, skills, abilities, and other characteristics):

Note: Duplicative competencies indicate that the competency is being assessed in both the Assessment Questionnaire and additional assessment.

  • Attention to Detail
  • Interpersonal Skills
  • Oral Communication
  • Web and Innovation
  • Written Communication


Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement.

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