The position is located in the Infrastructure Services Group and serves as a resource for the Operations Support Directorate by assisting managers navigate the business-oriented aspects of the operation and employee services. The Management and Program Analyst Team Lead uses a combination of analysis, counsel, and products to ensure the right resources are available at the right time.
Summary
The position is located in the Infrastructure Services Group and serves as a resource for the Operations Support Directorate by assisting managers navigate the business-oriented aspects of the operation and employee services. The Management and Program Analyst Team Lead uses a combination of analysis, counsel, and products to ensure the right resources are available at the right time.
Yes - The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. See https://www.faa.gov/jobs/workinghere/financial-disclosure-requirements.
Also open to former Excepted service federal employees eligible under an interchange agreement. Current or former federal employees must have met a one-year probationary period or trial period in the competitive or excepted service. Applications will be accepted from preference-eligible veterans who are honorably discharged from the Armed Forces after completing at least 3 years of continuous active-duty service.
The Management and Program Analyst serves as the Operations Support Directorate (AJW-1) Team Lead as the workforce planning subject matter expert (SME) and leads a team responsible for analyzing, evaluating, and improving business functions while acting as a technical authority for planning and executing work assignments. Applies experience and expert knowledge of the analytical and evaluative methods and techniques for assessing program development or execution for improving organizational effectiveness and efficiency and to conduct functional activities for projects/programs that often require the development of new and innovative approaches.
The team lead possesses expert knowledge of management processes and principles to ensure the accurate maintenance of the directorate's position management chart (PMC) to perform analytical and evaluative methods to monitor and track workforce and staffing levels. Performs comparative analysis to identify the number of occupied to vacant positions and positions with different funding. Reviews past, present, and future workforce status to determine potential gaps in organizational staffing levels. Uses and/or updates MS Excel functions to perform calculations of workforce data, which includes, reconciling staffing allocation, on-board discrepancies; on actual and/or anticipated gains and losses. Creates various reports to project retirement ratios for subsequent years, which assists management with succession planning. Uses various tools (e.g., pivot tables/charts, queries, etc.) to summarize and transform large volumes of data into communications materials using infographics, presentations, and quick guides for enabling efficient financial planning and the projecting and acquiring of resources.
The Team Lead is responsible for assigning work to employees based on priorities jointly established with the manager, resolving simple, informal complaints of employees and referring others, such as formal grievances and appeals, to the supervisor or an appropriate management official; training or arranging for the training of team members; coaching the team in the selection and application of appropriate problem-solving methods and techniques; and monitoring and reporting on the status and progress of work, checking on work in progress and reviewing completed work to ensure that the supervisors' instructions on work priorities, methods, deadlines and
quality have been met. Identifies, distributes, and balances workload and tasks among employees according to the established workflow, skill level, and/or occupational specialization. Approves emergency leave for up to three days, eight hours or less for medical appointments; and/or other types of leave as delegated by management.
As a recognized subject matter expert, provides leadership for highly complex and challenging activities under the minimal direction of a manager. Articulate and communicate to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion. Ensure that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans, and work products and services.
Provides expert guidance and instruction to address diverse, complex issues. Develops and recommends approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems. Provides leadership for highly complex and challenging assignments, related to the continuous and systematic process for determining the number of positions needed, within the organization. Develops and implements plans and procedures to meet customer and stakeholder requirements.
Coordinates position management with AJW-1 managers to evaluate and align directorate staff to include working with automated tools.
Selective Service Registration is required for males born after 12/31/1959.
Must submit an SF50 (See Required Documents).
Qualifications
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-I, FG/GS-13 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
Specialized experience is defined as:
Experience providing advisory services for personnel policies, procedures, and requirements. AND
Experience analyzing data for a variety of workforce management programs (e.g., performance management, training, workforce planning, property management) to make strategic process improvement decisions. AND
Experience communicating with team members to convey initiatives, priorities, and strategies to meet goals.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position. *
Applicants may be asked to verify information on their application for employment with the FAA.
*All qualification requirements must be met by the closing date of this vacancy announcement. *
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
2. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills, and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.
In place of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
3. Some, all, or none of the applicants may be interviewed.
4. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills, and Abilities (KSAs) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration.
5. This Level 1 (Low Risk) position requires favorable adjudication of a National Agency Check and Inquiries (NACI) background investigation before appointment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Only supplemental documentation (e.g., SF-50, and/or veterans' documentation) will be accepted in combination with your online application or faxed to 202-267-7032. These documents must be uploaded or faxed on or before the closing date of the announcement. All submitted documents must reference the announcement number.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible, or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: https://www.archives.gov/st-louis/opf.
Expanded Veterans Hiring Opportunity (EVHO) are preference eligibles and veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
AHF-110
Washington, DC 20591
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Only supplemental documentation (e.g., SF-50, and/or veterans' documentation) will be accepted in combination with your online application or faxed to 202-267-7032. These documents must be uploaded or faxed on or before the closing date of the announcement. All submitted documents must reference the announcement number.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible, or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: https://www.archives.gov/st-louis/opf.
Expanded Veterans Hiring Opportunity (EVHO) are preference eligibles and veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Duties (be specific in describing your duties)
Employer's name and address
Supervisor name and phone number
Start and end dates including month and year (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
AHF-110
Washington, DC 20591
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
