Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation programs.

• Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
• Performs numerous functions in support of recreation program delivery to include inventory control, equipment inspection, restocking, and point of sale system operation.
• Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
• Adheres to NAVMED P-5010 sanitation requirements.
• Provides support for recreation event set up and break down.

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be at least 18 years old.
• Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance.
• Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

• Combination of experience related to customer service and or recreation activity-based functions.
• Must be able to work independently, make sound decisions and have the ability to communicate effectively.
• Knowledge of goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.
• Must be able to communicate in English both verbally and in writing.
• Ability to plan, organizes, and administers special events and entertainment activities. Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge of functions, procedures, and operations of recreation activities. Must have strong customer service skills. Ability to maintain records, compile and organize data for reports.
• Knowledge of computers, office procedures and print production.
• A valid state driver's license.
• C.A.R.E. (Controlling Alcohol Risks Effectively) training, hold Emergency First Responder (EFR) or CPR First Aid certification or hold a current Food Handler Certfication or be able to obtain them within 90 days of being placed into the position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.

Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.

Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.