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United States Citizens

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Duties

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The core duties and responsibilities for this position are:

Policy Development:Formulate, revise, and implement policies, procedures, and systems to enhance program design and effectiveness. Lead task forces and project teams to develop directives and track their status, ensuring compliance with statutory and regulatory guidelines.
Presentation of Findings and Make Recommendations:Prepare and deliver presentations on policy and procedural matters to various audiences within the agency. Monitor the progress of policy development, ensuring updates are accurately reflected in the tracking system, and present findings and recommendations on complex policy issues.
Program and Policy Advice and Guidance:Offer advice and guidance on programmatic issues to stakeholders, subject matter experts, and agency leadership. Resolve policy-related matters, provide interpretive guidance on policies, and participate in panels and committees for advanced analyses and strategic planning, maintaining contact with other organizations and agencies.

Requirements

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Conditions of employment

Must be a U.S. Citizen or National
Males born after 12-31-59 must be registered for Selective Service, if applicable
Background security investigation, drug test, and favorable adjudication
May be required to successfully complete a one year probationary period (unless already completed).
This is not a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).

Qualifications

To minimally qualify for this position, you must meet all the following requirements:
One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12 or equivalent in other pay scales) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience is defined as having experience in the development of high-quality policies and procedures, working collaboratively with program and component office heads and subject-matter experts. This role involves extensive policy development, management, presentation of findings, and providing program and policy advice.

Specialized Experience also includes experience in the following areas:

Policy Development and Management - Proven experience in policy development and management. Analyzing, formulating, and developing new or revised policies, procedures, and systems and/or processes for program design and evaluation. Plans and develops policies and methodologies to improve work methods and management controls.
Program and Policy Advice and Guidance - Providing advice and guidance on programmatic issues requiring assessment and analysis.
Presentation of Findings and Recommendations - Prepares and delivers presentations on policy and procedural matters to various audiences.
Data Analysis - Conducting research, collecting relevant data, and performing thorough analyses to evaluate program performance and identify improvement opportunities. Developing strategic solutions to enhance business and management processes based on data analysis outcomes, thereby supporting informed decisions regarding procedural changes, policy creation or revisions.
Program Management - Uses performance measurement methodologies to assess program performance. This involves the use of quantitative data related to specific outputs (the direct results of the activities or inputs that go into a program) and the outcomes (the final results or changes resulting from program activities) to measure if a program is achieving the desired results. Focus is on evaluating and assessing the effectiveness and efficiency of an organization, business, or agency's program initiative.
Program Performance Measurement - Knowledge and experience using principles and methods for evaluating program or organizational performance using financial and nonfinancial measures, including identification of evaluation factors, key indicators, metrics, and outcomes.
Project Management - Skills in planning, executing, and overseeing projects to ensure they are completed on time, within scope, and within budget. This includes evaluating project metrics and outcomes, performance monitoring, and timeline management.
Analytical Thinking - Capable of analyzing complex data, problems, ideas, and information into smaller, more manageable parts to understand them better. For this position, this means breaking down complex parts of a program to understand and improve processes in order to make informed decisions. This involves identifying trends, evaluating processes, and developing solutions to improve efficiency and effectiveness. This includes Problem-Solving, Data Analysis, Critical Thinking, Logical Reasoning, and Attention to Detail.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education is not substitutable for specialized experience at this grade level.

Additional information

If you are a veteran with preference eligibility and are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference visit: https://www.usajobs.gov/Veterans.

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level (scoring between 85 and 89) of the rating criteria for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information about ICTAP and CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This vacancy announcement may be used to fill future vacancies for identical positions within the next year.

Relocation expenses are not authorized.

Bargaining Unit Status: Not Eligible

All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.

You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

CSOSA is an Equal Opportunity Employer.

CSOSA uses E-Verify, if you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be rated under Category Rating Procedures and be placed in one of three categories: Highly Qualified (highly proficient with an overall comprehensive level of knowledge, skills, and abilities of the job based on a complete review of experience, education and training), Well Qualified (competent in the position with an overall accomplished level of knowledge, skills, and abilities of the job based on a complete review of experience, education and training), or Qualified (an overall basic level of knowledge, skills and abilities of the job based on a complete review of your experience, education and training). With the exception of positions which are professional and scientific at the GS-09 (or equivalent) and above, qualified preference eligibles with a compensable service-connected disability of 30-percent or more (CPS) and those with a compensable service-connected disability of at least 10-percent but less than 30-percent (CP) move from the category in which they would otherwise be placed to the top of the highest quality category. Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Analytical Thinking (Critical Thinking)
Attention to Detail (Analytical Skills)
Data Analysis
Decision Making
Interpersonal Skills
Oral Communication
Organizational Awareness
Partnering
Performance Measurement
Policy Development
Problem-Solving (Program Evaluation)
Program Evaluation
Program Management
Project Management
Research
Strategic Thinking
Technical Competence
Written Communication

Your application will be evaluated according to the extent and quality of experience, education, and training. If you meet the basic qualification requirements, your resume, online questionnaire and the documentation you submitted to support your responses will be evaluated against the knowledge, skills, and abilities and the result of the additional assessments required for this position. The assessments measure the critical competencies that are required to successfully perform the job. This evaluation determines which candidates will be referred to the selecting official for consideration.

Required Documents

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You must submit a complete Application Package which includes:
-Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).To apply for this position,
- Your resume' showing work schedule, hours worked per week, dates of employment and duties performed.
- Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume' and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

- If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact at or to obtain an alternative application.

Agency contact information

Dwayne Jenkins

Phone: 202 220-5449
Email: dwayne.jenkins@csosa.gov

Address: CSOSA
800 North Capitol Street NW Suite 700
Washington DC, DC 20002
US

Next steps

Once you successfully complete the application process, you will receive an acknowledgement e-mail of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of highly qualified applicants will be created and sent to the selecting official, and you will be notified via email if this occurs. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

Required Documents

Help

You must submit a complete Application Package which includes:
-Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).To apply for this position,
- Your resume' showing work schedule, hours worked per week, dates of employment and duties performed.
- Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume' and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

- If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact at or to obtain an alternative application.

Agency contact information

Dwayne Jenkins

Phone: 202 220-5449
Email: dwayne.jenkins@csosa.gov

Address: CSOSA
800 North Capitol Street NW Suite 700
Washington DC, DC 20002
US

Next steps

Once you successfully complete the application process, you will receive an acknowledgement e-mail of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements. A review will be made of your online questionnaire and the documentation you submitted to support your responses. A list of highly qualified applicants will be created and sent to the selecting official, and you will be notified via email if this occurs. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.