Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

• Provides administrative support for the Falcon Club.
• Uses processing software to produce a variety of documents.
• May transmit and receive documents, and messages electronically using personal computer or work station that is networked or linked to other computers or workstations throughout the work area organization.
• Types a variety of material from rough or handwritten draft such as correspondence, forms, reports, messages, and memorandum, associated with organization functions.
• Performs a variety of general office duties such as receiving telephone calls and visitors, routing and filing correspondence, and maintaining files and/or pertinent publications.
• Responds to inquiries brought to General Manager by customers, members of the staff, contractors, DOD agencies, and representatives of the private sector.
• Notifies appropriate staff of the need for information or recommendations and either prepares the responses or follows up to ensure a timely response by others.
• Prepares presentations using software, such as Power point. Performs complex clerical and administrative duties associated with catering special functions, answering customer questions on catered services, room availability, room fees, and menu prices.
• Takes catering reservations, arranges appointments for the club manager, and inputs event reservations in catering software.
• Distributes Banquet Event Orders (BEO) to various club sections; kitchen, banquet, bar, and maintenance to coordinate information with personnel charged with executing event activities.
• Assist staff during special functions.
• Reviews the communicator checklists (MICT) and serves as Records Custodian (FARM). Performs other duties as assigned.

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/10/2024

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

• Must have progressively responsible experience in clerical or office work, which has provided a comprehensive knowledge of office automation software such as Excel, Power Point, Word or similar software.
• Experience must have provided the ability to select, arrange, and compose materials to support the duties and responsibilities of the position.
• Strong organizational skills and ability to maintain files are required.
• Must have basic knowledge of record keeping.
• Must be able to work independently.
• Must have strong telephone interpersonal and communication skills.
• Must be able to read, write, and communicate effectively in English both in person and over the phone is required.
• Must be able to prepare a variety of written material correctly including using proper formatting, grammar, and spelling.
• Demonstrated typing skills is highly desirable and knowledge of industry standard catering software (Caterease) is highly desirable.
• Requires lifting of objects over 20 pounds.
• This position requires the incumbent to satisfactorily complete the applicable background investigations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.