Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

• Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment. Assists clientele in the completion of required forms and registration cards.
• Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicable. Posts registration information on the registration card.
• Orients guests concerning use of facilities and equipment, and other facilities available on post. Answers billing questions and concerns. Assists or arranges transportation.
• Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash.
• Performs other duties as assigned.

Conditions of employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• Satisfactorily complete an employment verification (E-Verify) check.
• Males born after 31 December 1959 must be registered or exempt from Selective Service, visit: www.sss.gov.
• Appointment is subject to the completion of a favorable suitability determination.
• Position, duty hours, location and/or activity are subject to change based on mission requirements.
• Work hours may involve weekend, weekdays, holidays and night duty.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Employee may be required to stand for extended periods of time.

Qualifications

**The information provided on your resume MUST clearly reflect ALL knowledge and experience listed under the minimum qualifications. You will be rated based solely from the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**

Minimum Qualifications:

1. Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.
2. Good verbal communication and customer service skills.

1. One-year hotel front desk experience is preferred.
2. Willing and able to work a rotating schedule to include days, nights, weekends and holidays.
3. Ability to stand for long periods of time.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Assessment Questionnaire, Conditions of Employment, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

• NAF Preference - Involuntarily Separated From the Military
• NAF Preference - Spouse Employment Preference (SEP)
• NAF Priority Consideration - Business Based Action
• NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
• NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
• NAF Priority Consideration - Outside Applicant Veteran (OAV)
• NAF Priority Consideration - Parent of a Veteran (OAV)
• NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

1. Please include name and contact information for at least two (2) professional AND personal references on your resume when applying for jobs.
2. All experience must be listed on resume to include job title and description of all duties performed. Qualifications will not be assumed nor considered after the closing of the announcement.