USAJOBS connects job seekers with federal jobs across the United States and around the world as the official employment site for the federal government

Summary

The duties of the Generalist include customer service, maintenance of automated and paper records, mail processing, inmate correspondence, case opening, general intake duties, support to the electronic filing help desk and other duties as assigned.

Summary

Overview

Help

Reviewing applications

Open & closing dates

11/18/2024 to 12/31/2024

Salary: $43,149 to - $77,699 per year
CL-23 ($43,149 to $70,145); CL-24 ($47,773 to $77,699)

Pay scale & grade: CL 23 - 24

Location

1 vacancy in the following location:

Wilmington, DE

Remote job: No

Telework eligible: Yes—as determined by the agency policy.

Travel Required: Not required

Relocation expenses reimbursed: No

Appointment type: Permanent

Work schedule: Full-time

Service: Excepted

Promotion potential

24 - Promotion potential to CL-24

Job family (Series)

0901 General Legal And Kindred Administration

Supervisory status: No

Security clearance: Not Required

Drug test: No

Financial disclosure: No

Bargaining unit status: No

Announcement number: 24-23

Control number: 819668300

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This announcement is open until filled.

Duties

Help

Sort, classify, and file case records. Maintain integrity of the filing system by such means as monitoring proper access to records and maintaining timely and accurate filing of documents. Retrieve files and make copies of records for court personnel, attorneys, and others. Certify court documents. Crete and process new case files. Open and close cases in the case management system, based on required documents and/or entries. Assist with entry of various case documents on the docket.
Check for prior or prohibited filings. Monitor for release of exhibits and sealed documents. Verify and issue summons. Verify attorney's authority to practice.
Operate a variety of coping, scanning, and records equipment. Answer and route incoming calls. Assist the public in the use of computerized databases. Provide basic information to public, bar, and the court. Process prisoner mail, including correspondence and pleadings from inmates and pro se parties. Ensure data quality.
Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Reconcile receipts and post to the appropriate fund/case account.
Scan, copy, file, pickup, sort, and process mail. Process e-mail received from electronic filers. Receive and stamp incoming documents. Maintain court files.
Perform other duties as assigned.

Requirements

Help

Conditions of employment

The Generalist is a sensitive position. The selected candidate will be subject to an FBI fingerprint check as a condition of employment, and may be subject to periodic updates.

Qualifications

Education and Experience
The completion of a degree in a field related to Criminal Justice or Legal Studies is preferred, along with experience in a related field. The minimum requirement is the possession of a High School degree or GED and two years of clerical experience. Education above the high school level may be substituted for general experience.

CL-23: High School graduate or equivalent and possess two years of clerical experience or have a college degree.

CL-24: One year of specialized experience.

Education

Please read the "Qualifications" section.

Additional information

The United States District Court for the District of Delaware offers a generous benefit's package which includes the following:

Paid annual and sick leave
Eleven paid federal holidays
Participation in the Federal Employees Health Benefits Program (FEHB)
Federal Employees Dental and Vision Insurance Program (FEDVIP)
Federal Employees Group Life Insurance (FEGLI)
Flexible Benefits Program
Employee Assistance Programs
Federal Employees Retirement System (FERS)
Thrift Savings Plan (TSP)- up to 5% match
Student Loan Forgiveness Program for Public Service Employees
On-site fitness facility
Transit Subsidy Program (contingent upon availability of funds)

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

CPS qualification standards are used to determine salary.

Required Documents

Help

Cover letter, resume, AO-78, and three business references.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.