Clarification from the agency

U.S. Citizens or U.S. Nationals; no prior Federal experience is required.

As a PUBLIC PROGRAMS OFFICER, you will:

• Plan, schedule, and conduct a variety of formal and informal public programs; promote and advertise these programs which includes special events; disseminates public information and manages public relations.
• Oversee staff training on customer service and ensure and sustain the highest level of customer service to all special event guests.
• Manage and direct programs that involve and are related to services provided for clients and event guests to the Library special event program.
• Manage activities related to, and services provided for, visitors to the Library's museum/exhibit program and for visitors for educational and public programs.
• Coordinate all Library activities that promote or describe the Library's operations and services through paid or pro-bono advertising, through media relations, through the website, and through relations with community organizations.

Conditions of employment

This opportunity is also open to Status Candidates under Announcement ST-12610391-25-SW.

Please refer to that announcement for details on open period, eligibility, and how to apply.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

• A one year probationary period may be required.
• A one year supervisory or managerial probationary period may be required.
• Must successfully complete a background investigation.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.

1. Please refer to "Conditions of Employment."
2. Click "Print Preview" to review the entire announcement before applying.
3. Must be U.S. Citizens or U.S. Nationals.

Qualifications

You must meet the following requirements by the closing date of this announcement.

Specialized Experience: For the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized Experience for this position includes:

• Evaluating organizational programs or events and their effectiveness, as they relate to the organizational goals. To include identifying the appropriate audience, development of content, resource allocation, and funding aspects;

AND

• Leading a team or project that includes establishing priorities to meet established deadlines, assigning tasks, measuring progress, and conflict resolution;

AND

• Communicating with internal and external stakeholders to coordinate and promote programs and special events.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated in the following areas: Project Management, Leadership, and Customer Service. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories: Best Qualified, Well Qualified, or Qualified depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 85 or better to be rated as "well qualified" to receive special selection priority