USAJOBS connects job seekers with federal jobs across the United States and around the world as the official employment site for the federal government

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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Makes reservations for incoming guests based on room availability, and interviews incoming guests to determine rooms assignment.
Assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.
Provides statement of non-availability when applicable. Posts registration information on the registration card.
Orients guests concerning use of facilities and equipment, and other facilities available on post. Assists or arranges transportation.
Computes charges for guests checking out, receives payments and room keys, renders receipts. Answers billing questions and concerns. Accounts for and secures cash at the end of shift.
Performs other duties as assigned.

Requirements

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Conditions of employment

Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
May be required to stand for long period of time.
Duties may involve working both indoors and outdoors.
This is a 7-day operation. Shift will include hours between 0800 through 1600 but is subject to change based on the needs of the activity. Nights, weekends and holidays are required.

Qualifications

Qualifications must be clearly verifiable in your resume.

Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry.
Good verbal communication and customer service skills.
One-year hotel front desk experience is preferred.

Highly Preferred Criteria: (All answers to the Highly Preferred criteria must be visible in your resume to get credit).

Possess a minimum of six (6) months clerical work experience

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:

If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than NOON CST by 12/31/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.

PCS Costs

Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials

This is a pay-banded position.
IAW the Fort Hunter Liggett collective bargaining agreement, Night Shift Differential and Sunday Premium are not authorized for Pay band positions.

Incentives and Bonuse

Incentives will not be paid.

Non-Foreign Overseas Allowances

Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.

Please check out our Applicant Information Kit:

It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ).

Other:

Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
IAW AR 215-3, 2-5b (15), "Refusal of a military spouse to participate in established recruitment procedures for a RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor."
180-day Restriction for Military Retirees: Without a waiver, Military retirees are unable to be appointed to NAF positions for 180 days after their retirement date, as documented on their DD-214.
Department of the Army Nonappropriated Fund Instrumentalities are Equal Employment Opportunity Employers. Department of the Army provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, notify the servicing CPAC NAF HRD. Requests for reasonable accommodation are made on a case-by-case basis.
An individual who was required to register with Selective Service and who has not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.
If you need assistance or have any questions with the application process, please contact our office at (608)388-3773.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

NAF Preference - Involuntarily Separated From the Military
NAF Preference - Spouse Employment Preference (SEP)
NAF Priority Consideration - Business Based Action
NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
NAF Priority Consideration - Outside Applicant Veteran (OAV)
NAF Priority Consideration - Parent of a Veteran (OAV)
NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

This is an open continuous announcement to provide a ready pool of available applicants as needed. List will be issued at managements request throughout the announcement timeframe.

All required supporting documents must be submitted at the time of application to receive preference/priority consideration (PCS orders, DD214, SF50 or Transition Assistance Card.

Help

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12607052. Announcement closes at 11:59 PM Eastern Time on 12/31/2024 to receive consideration.

Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12607052.
Complete the online application, verify the required documentation is included with your application package, and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

NAF HUMAN RESOURCES OFFICE

Phone: 608-388-3773
Fax: 608-388-1243
Email: usarmy.mccoy.chra-hqs.list.sdd-usarc-chrsc-naf-employment@army.mil

Address: DE-NAF-W6GSAA USA COMBAT SPT TNG CTR
DO NOT MAIL
Fort McCoy, WI 54656
US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

Applicants are encouraged to apply early in the announcement period to allow themselves ample time for application updates, if warranted. (E.g., to provide missing required documentation such as transcripts, high school diploma, etc. before announcement closes.) After we receive your complete application package your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your resume supports the answers given in the questionnaire. If your resume does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking you may be referred to the hiring manager for further consideration and possible interview. Applicants may be sent based on cut off dates, the date order of application or other means outlined in the announcement text or in accordance with Army Regulation 215-3. You will be notified when your rating is determined. If a determination is made that you have inflated your qualification and/or experience, you may lose consideration for the position. Please follow all instructions carefully; errors and omissions may affect your eligibility.

Required Documents

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The following documents must be submitted with your application:

Resume

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

Cover Letter
DD-214/ Statement of Service
DA Form 3434 for Current and Former NAF Preference
Marriage Certificate for Spouse Preference
References or Letters of Recommendation
PCS Orders
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action

How to Apply

Help

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12607052. Announcement closes at 11:59 PM Eastern Time on 12/31/2024 to receive consideration.

Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12607052.
Complete the online application, verify the required documentation is included with your application package, and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.

2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

NAF HUMAN RESOURCES OFFICE

Phone: 608-388-3773
Fax: 608-388-1243
Email: usarmy.mccoy.chra-hqs.list.sdd-usarc-chrsc-naf-employment@army.mil

Address: DE-NAF-W6GSAA USA COMBAT SPT TNG CTR
DO NOT MAIL
Fort McCoy, WI 54656
US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

Applicants are encouraged to apply early in the announcement period to allow themselves ample time for application updates, if warranted. (E.g., to provide missing required documentation such as transcripts, high school diploma, etc. before announcement closes.) After we receive your complete application package your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your resume supports the answers given in the questionnaire. If your resume does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking you may be referred to the hiring manager for further consideration and possible interview. Applicants may be sent based on cut off dates, the date order of application or other means outlined in the announcement text or in accordance with Army Regulation 215-3. You will be notified when your rating is determined. If a determination is made that you have inflated your qualification and/or experience, you may lose consideration for the position. Please follow all instructions carefully; errors and omissions may affect your eligibility.