DCSA is seeking a Director, Business Transformation Office to modernize DCSA operations for improved efficiency, effectiveness, and timeliness. DCSA protects America's trusted workforce, trusted workspaces, and classified information. It is the largest investigative service provider in the federal government supporting over 100 federal entities and oversees 12,500 cleared facilities under the National Industrial Security Program.
Summary
DCSA is seeking a Director, Business Transformation Office to modernize DCSA operations for improved efficiency, effectiveness, and timeliness. DCSA protects America's trusted workforce, trusted workspaces, and classified information. It is the largest investigative service provider in the federal government supporting over 100 federal entities and oversees 12,500 cleared facilities under the National Industrial Security Program.
As the senior advisor for business transformation, the incumbent advises the Director, DCSA, on potential areas for improvement, identifies patterns, and documents interrelationships. Incumbent applies process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.
The incumbent performs a variety of duties including the following:
Business process redesign and transformation
Analyze complex business systems to identify patterns, interrelationships, and potential areas for improvement. Analyze current business processes and systems to identify inefficiencies.
Oversee the agency change management capability. Facilitate workshops and training sessions to promote adoption of change and instill a culture of continuous improvement.
Strategic Leadership
Develop and execute transformation strategies that align with agency goals and enhance operational effectiveness.
Lead and manage BTO workforce and operations to facilitate the Agency's mission.
Collaboration and Communication
Collaborate with cross-functional teams to define operational challenges, propose data-driven solutions, implement change initiatives, and ensure stakeholder engagement and buy-in.
Technical Guidance and Mentorship
Prepare and present reports to senior management on transformation progress and outcomes. Present findings and recommendations to stakeholders, translating technical concepts into actionable insights.
Quality and Performance
Monitor progress and performance metrics to assess the impact of transformation efforts.
Oversees the agency's High Impact Service Provider (HISP) program. Conducts comprehensive assessments of agency high-impact services, measures their customer experience maturity, and identifies actions to improve service delivery.
Documentation and compliance
Comply with Financial Improvement and Audit Readiness (FIAR) and internal controls requirements to maximize the potential for successful financial statement audits and improve the agency's financial management operations.
Innovation and Improvement
Apply process improvement methodologies to improve efficiency, reduce costs, and enhance overall agency performance.
Monitor progress and performance metrics to assess the impact of transformation efforts.
Male born after 12-31-59 must be registered for Selective Service
Resume and supporting documents received by 11:59 PM EST will be considered
This is a Drug Testing designated position
Position is a Defense Civilian Intelligence Personnel System (DCIPS) Position in the Excepted Service under U.S.C 1601
Tour of Duty: Flexible within Agency policy
Permanent Change of Station (PCS): May be Authorized
Supervisory Position: No
Fair Labor Standard Act (FLSA): Exempt
Financial Disclosure: OGE-278e, Executive Personnel Financial Disclosure, is required
Telework Eligibility: This position is telework eligible, but is not a full time telework position. The incumbent will be required to report to the office on a routine basis.
This position is designated Special Sensitive, the incumbent must obtain and maintain a Top Secret/SCI Security Clearance.
The incumbent may be subject to a two-year DCIPS trial period, unless required trial period has been served.
The incumbent may be subject to a one-year DISL trial period, unless required trial period has been served.
This position may require occasional Temporary Duty Travel (TDY) and/or local travel.
This position is designated as Mission Essential.
Qualifications
TECHNICAL QUALIFICATIONS (TQ): All applicants must submit written statements (narrative format) of accomplishments that would satisfy the technical qualifications. You must address each technical qualification separately. Please limit your written statements to 2 pages per technical qualification.
Technical Qualifications:
1. Demonstrated experience in systems analysis, strategic planning, or related roles with a track record of leading successful transformation initiatives in large, complex organizations with multiple missions and functional support requirements. Functional familiarity with systems modeling tools and methodologies.
2. Strong analytical, critical thinking, and problem-solving skills, preferably with experience in a variety of areas, which may include operational research, data analysis, business process reengineering, user experience, and change management.
3. Excellent communication and facilitation skills with the ability to synthesize complex information and present recommendations to an executive audience
4. Familiarity with the mission and operational activities, equipment, and programs involved in the operations of DCSA (including, but not limited to, background investigations, personnel vetting, security clearance adjudications, privacy and civil liberties protections, security training and education, industrial security of the cleared defense industrial base, counterintelligence, insider threat programs, IT security accreditation).
Education
This position does not have a positive education requirement.
If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions.
If selected, non-DCIPS candidates must acknowledge in writing that the position they have been selected for is in the excepted service and covered by DCIPS.
Selection under this appointment authority does not confer civil service competitive status.
All current and former Federal employees must submit a copy of your latest SF-50 (Notification of Personnel Action) showing your tenure, grade and step, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc.
Joint Duty Credit: All DCSA executive level positions require Joint Duty Credit. Only those candidates who meet the Joint Duty Credit requirement will be eligible to compete/be considered for a senior executive position. Employees will receive joint duty credit for many almost any rotational assignments assignment to another IC component and may also be eligible to receive credit for service outside the IC (military, other government, or private sector) that was at least at the GS/GG-1113 or DCIPS Pay Band 3 level, that and it occurred on or after September 11, 2001. An external candidate, if selected, will be required to immediately apply for Joint Duty credit. Note: Employees without Joint Duty Credit may apply for the position and can be considered. If selected, a waiver would be required prior to final appointment. DCSA seniors without Joint Duty at the same tier level may lateral into the position if selected without requesting a waiver.
Resumes should NOT include: Classified information/SSN/Photo of yourself/personal information (gender, religion, affiliation etc/Encrypted digitally signed docs). Resumes with this prohibited information will be automatically ineligible for consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documents, for quality and extent of your total accomplishments, experience and education as it relates to the fundamental competencies required for this position. Your application will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check process.
Experience: Your experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package which includes:
1. Resume - Your resume listing your name, contact information, work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be referred for consideration.
2. Technical Qualifications - Completed supplemental narrative in a separate document that gives specific examples of work experiences addressing each technical qualification. Your narrative should be no more than 2 pages for each technical qualification.
3. Standard Form (SF) 50 - If you are a current or former Federal civilian employee, you must submit your last or most recent SF-50 showing grade and tenure.
4.Veteran's Documents -: If applying using veteran's preference you must submit your DD214 showing character of service (SERVICE-2 OR MEMBER-4) or Statement of Service that includes a character of service, and if claiming Disabled Veteran preference, you must also submit an SF-15 Form and VA letter AB-4 showing final percentage.
5. Joint Duty Credit Information - If selected, additional documentation may be required prior to appointment.
6. Transcripts - If applicable, education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
DO NOT submit additional information (i.e. awards, appraisals, pages in excess of the limit for the MTQs and/or ECQs).
To apply for this position, you must provide a complete Application Package as described in Required Documents section.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to upload required documents.
2. Applications must be received by the closing date of the announcement to receive consideration.
To review the status of an application through USAJOBS:
1. Log into your USAJOBS account
2. Click Application Status within your profile to expand your application
3. Locate the job announcement and click the more information link under the Status column for this position. You will be routed to Application Manager. The Details tab displays by default. The Details tab displays comprehensive information about the selected Application Package including: supporting documents and their status, correspondence sent to you by the hiring agency, and your application processing status.
Defense Counterintelligence and Security Agency
27130 Telegraph Road
Quantico, VA 22134
US
Next steps
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review will be made of the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
Note: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy. The Defense Counterintelligence Security Agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the point of contact for this job announcement. Your requests for reasonable accommodation will be addressed on a case-by-case basis.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package which includes:
1. Resume - Your resume listing your name, contact information, work schedule, hours worked per week, dates of employment and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be referred for consideration.
2. Technical Qualifications - Completed supplemental narrative in a separate document that gives specific examples of work experiences addressing each technical qualification. Your narrative should be no more than 2 pages for each technical qualification.
3. Standard Form (SF) 50 - If you are a current or former Federal civilian employee, you must submit your last or most recent SF-50 showing grade and tenure.
4.Veteran's Documents -: If applying using veteran's preference you must submit your DD214 showing character of service (SERVICE-2 OR MEMBER-4) or Statement of Service that includes a character of service, and if claiming Disabled Veteran preference, you must also submit an SF-15 Form and VA letter AB-4 showing final percentage.
5. Joint Duty Credit Information - If selected, additional documentation may be required prior to appointment.
6. Transcripts - If applicable, education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
DO NOT submit additional information (i.e. awards, appraisals, pages in excess of the limit for the MTQs and/or ECQs).
To apply for this position, you must provide a complete Application Package as described in Required Documents section.
Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to upload required documents.
2. Applications must be received by the closing date of the announcement to receive consideration.
To review the status of an application through USAJOBS:
1. Log into your USAJOBS account
2. Click Application Status within your profile to expand your application
3. Locate the job announcement and click the more information link under the Status column for this position. You will be routed to Application Manager. The Details tab displays by default. The Details tab displays comprehensive information about the selected Application Package including: supporting documents and their status, correspondence sent to you by the hiring agency, and your application processing status.
Defense Counterintelligence and Security Agency
27130 Telegraph Road
Quantico, VA 22134
US
Next steps
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review will be made of the documentation you submitted to support your responses. A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter. The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
Note: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy. The Defense Counterintelligence Security Agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the point of contact for this job announcement. Your requests for reasonable accommodation will be addressed on a case-by-case basis.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
