Clarification from the agency

(1) Onboard Technicians; (2) All members of the Air/Army National Guard, (3) Public

1. Performs studies and independently establish plans for improving the efficiency of information technology and communications processes. Performs studies of all aspects of the installation's information technology and communications programs, processes, and methods. Evaluates existing systems and capabilities and initiates feasibility studies to determine ways and means necessary to enhance mission performance. From those studies, derive cost benefits and /or required investment and recommends a best course of action along with proposed alternatives. Evaluates the impact emerging technology will have on organization capabilities, customer needs, and mission readiness, while considering the organization's resources. Develops short and long range plans designed to meet changing IT needs of the organization. Prepares justification to facilitate the prioritizing of current and future funding to support IT enhancements. Prepares documentation and briefs management officials on specifics of requirements, both hardware and software, and outlines procedures to obtain and organize enhancements. Produces system and program specifications and coordinates milestones, processing steps, program layouts, and interrelationships with management and other specialists of the IT Team. Establishes methods necessary to integrate new technology into existing architecture identifying conflicting system interface problems, and developing solutions.

2. Interprets a variety of technical requirements making independent judgments to determine organizational compliance with applicable instructions, procedures and practices. Audits IT programs, processes and projects. Continually assesses policy needs and interprets broad DoD, AF, and other higher headquarters guidance and applies it through development of policies for the area of responsibility. Establishes metrics to measure and evaluate systems and process performance, identifying workforce planning and management issues, e.g., proficiency, retention, and training. Provides organization management with factual, objective assessments of the unit's ability to perform the mission, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of analysis services. Accomplishes needs analysis and feasibility studies of IT operations, consulting with process owners to specify requirements, and define opportunities to improve business processes. Provides management with information needed for direction of programs to include reports identifying limiting factors, opportunities, and availability of assets.

3. Evaluates mission effectiveness, using standardized and locally developed evaluation programs and processes. Manages the scheduling and accomplishment of managerial, personnel, technical and special evaluations. Collectively evaluates management effectiveness, performance and technical proficiency of assigned personnel, equipment, and systems condition. Coordinates and/or conducts management studies of organization, staffing, work measurement, methods, or procedures. Monitors unit standardization/evaluation programs ensuring adherence to applicable directives. Responsible for ensuring military duty position standards are established. Defines metrics and measures progress toward accomplishment of unit plans, programs, goals, and objectives.

4. Advises supervisors and managers on the evaluation of programs, policies, regulatory requirements, and procedures. Recommends the establishment of quantity or quality criterion. Develops baseline for use in measuring and analyzing organizational productivity and effectiveness. Develops process, management, administrative and technical evaluation plans for implementation. Notes deficiencies, identifies necessary resources, and recommends corrective actions. Reviews work processes to ascertain where procedures can be combined, distributed, or simplified to increase productivity, efficiency, or effectiveness. Recommends internal reporting and status tracking procedures to ensure adequate control in terms of deadlines, progress reports, and follow-up reports. Manages the evaluation program to ensure required actions are tracked and completed. Prepares and maintains files and publications IAW current directives to include both paper and electronic media.

5. Coordinates with HHQ elements, Program Management Offices, Specific System/Hardware Support Elements, OEM Vendors and Vendor Contracted support facilities for issue resolution. Research includes using various means and media to obtain needed information to accomplish the task. May require the use of various stand alone (e.g., paper based, CD, DVD, etc.) or on-line (network or web based) methodologies to obtain needed information.

7. Performs other duties as assigned

Conditions of employment

Federal employment suitability as determined by a background investigation.
May be required to successfully complete a probationary period.
Participation in direct deposit is mandatory.
Information Assurance Certification is a condition of employment. Per DoD 8570.01-M. The required certification for this position is one equivalent to an IAT Level II certification. The incumbent must achieve the appropriate IA certification within 12 months of assignment of these duties.
Must be able to obtain/maintain appropriate security clearance
This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
THIS POSITION CONDUCTS INFORMATION ASSURANCE FUNCTIONS. THE INCUMBENT SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M.
This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. This designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG.

Qualifications

GENERAL EXPERIENCE:
Experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.

SPECIALIZED EXPERIENCE:
1-year specialized experience equivalent to at least the next lower grade. Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, general and specialized experience):

• Expert knowledge of IT and communications system architecture, integration techniques, system analysis, and testing methods. Knowledge of a wide range of IT principles, concepts, methods, advancements, policies, design, development, testing and applications, both hardware and software sufficient to assess the organization's IT business requirements. Knowledge of the principles of information assurance, network security, and techniques to ensure serviceability, safe operation, proper configuration, accountability, and sustainability of systems to meet mission requirements. Knowledge of computer security concepts to guarantee authenticity and confidentiality of digital communications messages and transmissions, communication security principles, infrastructure security concepts, cryptography, access controls, attack prevention, encryption key generation and use, as well as operational and organizational security.
• Knowledge of emerging technologies, reviews technical periodicals, publications, commercial standards, and attends seminars. Knowledge of a wide range of communications concepts, principles, and practices. Work encompasses complex and uncommon interfaces and policies and practices; sources of technical data to evaluate new devices, proposals, and approaches; and a practical understanding of contracting procedures and legal requirements. Knowledge of DoD and Air Force communications regulations, services, and instructions to ensure telecommunications services are in compliance with applicable regulations and instructions.
• Knowledge of operational and performance characteristics of telecommunications to develop procedures/policies/practices for local use. Knowledge of commonly used practices, guides, and a broad range of operating techniques concerning both standard and unique communications systems design installation and concept of operations.
• In-depth knowledge in conducting interviews and evaluations, analyzing findings, and developing recommendations for corrections or improvements in the evaluated program. In-depth knowledge of organization mission, objectives, and current processes, for preparation of IT policy and plans. Knowledge of Air Force (USAF) and Air National Guard (ANG) policies, procedures, regulations, and precedents. Knowledge of AF and ANG personnel, training and administrative programs, principles, and practices.
• Ability to modify existing systems and relate all aspects of the work to overall system requirements, advise on and implement new technology, and offer alternative approaches in operating systems development and/or problem resolution.