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Reservation Clerk NF-02

Department of the Army
Army Installation Management Command
Fort Carson MWR Recreational Loding/RV Campgrounds
This job announcement has closed

Summary

This position is located at Fort Carson MWR Recreational Loding/RV Campgrounds.

Refusal of a military spouse to participate in established recruitment procedures is considered a declination of employment and is a basis for termination of SEP entitlement. (AR 215-3 2-5).

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Overview

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Job canceled
Open & closing dates
10/25/2024 to 11/11/2024
Salary
$17.30 to - $25.22 per hour
Pay scale & grade
NF 2
Location
1 vacancy in the following location:
Fort Carson, CO
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Intermittent
Work schedule
Intermittent
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
O2NAFEI-24-12592208
Control number
816162700

This job is open to

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Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

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Duties

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  • Serves as a reservation clerk in a large hotel assigned to various reservations and related clerical functions requiring use of on-line computer.
  • Receives and confirms reservations via telephone, fax, letter or e-mail. Receives daily mail and fax correspondence and processes necessary action.
  • Analyzes deposit log and takes appropriate action. Clears waitlist according to priority procedures and processes e-mail request for reservations.
  • Prints deposit due report and deletes reservation if deposit has not been received by the due date.
  • Verifies all information is correct on reservation confirmation prior to mailing. Prepares a distinguished guest list for use by each affected department.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
  • Works in a well-lighted air-conditioned office area; not exposed to inclement weather conditions while working.
  • Must be available to work Friday through Saturday 0900-1430 to include days, weekends, and holidays.
  • Work hours and workdays are subject to change depending on the needs of the department.

Qualifications

Minimum Qualifications

1. Work experience directly related to the duties described above in a service-related industry.
2. Basic computer skills.
3. Ability to type 40 words per minute.

Highly Preferred - Do you have RecTrac experience?
Resume must demonstrate experience in the highly preferred criteria.

Applicants that meet the Highly Preferred criteria will be referred to management for consideration first. All others may be referred if management does not make a selection from the Highly Preferred list.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 PM by 11/11/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid.
Please check out our Applicant Information Kit: Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


Your completed application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your qualifications for the skills needed to perform the duties of the position as described in this vacancy announcement.

The documents you submit must support your responses to the online questionnaire.

If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "incomplete application" and you will not receive further consideration for this job.

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