This position is located in the Office of the Internal Ombuds, Headquarters of the Federal Deposit Insurance Corporation and provides administrative support in the areas of addressing workplace-related concerns and employee engagement/workplace improvement initiatives. Must be able to work a part-time of at least 24-hours per week during the full academic year and full time during summer/holiday breaks.
Additional selections can made from this announcement to fill identical vacancies.
Summary
This position is located in the Office of the Internal Ombuds, Headquarters of the Federal Deposit Insurance Corporation and provides administrative support in the areas of addressing workplace-related concerns and employee engagement/workplace improvement initiatives. Must be able to work a part-time of at least 24-hours per week during the full academic year and full time during summer/holiday breaks.
Additional selections can made from this announcement to fill identical vacancies.
Yes—The FDIC offers position-specific telework options. Please see the Additional Information section below for more information. Telework options are subject to change.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Internships - This is an indefinite appointment- without time limitation. Participants must meet and continue to maintain program eligibility to remain in internship.
Work schedule
Multiple Schedules - This position may be full-time or part-time.
Applicants who have been accepted for enrollment or enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution; or applicants who are enrolled or accepted for enrollment in a qualifying career or technical education program that awards a recognized postsecondary credential. Applicants must be enrolled on a full or half-time basis; have at least a cumulative (overall) 2.5 grade point average; and remain in good academic standing. Must be a US Citizen.
Assists and supports senior staff by requesting, researching, and assembling appropriate information including drafting plans, outlines, agendas, schedules briefing material, meeting notes and presentations.
Assists in preparation and development of summaries, reports, memoranda, fact sheets, PowerPoint presentations, and other, materials. Collects and inputs data using a variety of MS Office applications.
Researches and summarizes background information including directives, policies, and other materials as required.
Answers and responds to visitor's questions, concerns, and requests for information about the role and function of the Internal Ombuds office. Recognizes urgent requests for assistance and responds appropriately.
Supports senior staff with performing basic research on issues and policies related to ongoing conflict resolution and mediation activities.
Reviews data and documents for errors, grammar, punctuation, and format.
Completion of Financial Disclosure may be required.
After successful completion of the program requirements and based on FDIC’s needs, the selectees may be non-competitively converted to a Term or Permanent position based upon an evaluation of performance, completion of at least 480 hours of work experience acquired through the Internship Program. However, service in the FDIC Pathways Internship Program confers no right to further employment in the competitive or excepted service.
Applicants must have an anticipated graduation date AFTER January 31, 2026.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify at the CG-07 level, applicants must meet one of the following:
1. Experience: Applicants must have completed at least one year of specialized experience, as described below, equivalent to at least the grade 05 level or above in the Federal Service. OR
Specialized Experience for the CG-07: is experience providing support to managers and supervisors engaged in mediation or conflict resolution processes, that included conducting research and presenting information.
2. Education: Completion of one full year of graduate level education, or eligibility under the Superior Academic Achievement (SAA) with completion of a bachelor's degree. If utilizing SAA, you must submit your transcripts or proof of your national honor society membership. Click here for Superior Academic Achievement qualification requirements; OR
3. Combinations of education and experience: Applicants must possess a combination of both education and specialized experience described above that together meet the qualification requirements for this position. Your current education completed is credited as a percentage of the education required for the grade level and your current experience is credited as a percentage of the total experience required for the grade level. The two percentages are added and must equal 100% in order to qualify for the desired grade level.
An academic year of undergraduate education is defined as 30 semester hours, 45 quarter hours, or the equivalent in an accredited college or university.
Education
A participant must be accepted for enrollment or are enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution or accepted for enrollment or enrolled in a qualifying career or technical education program that awards a recognized postsecondary credential (such as a Registered Apprenticeship Program, Jobs Corps, AmeriCorps, and Peace Corps) on a full or half-time basis; have at least a cumulative (overall) 2.5 grade point average; and remain in good academic standing.
Additional information
All selectees must sign an FDIC Pathways Internship Participant Agreement.
To read about your rights and responsibilities as an applicant for Federal employment, click here.
If selected, you may be required to serve a trial period.
TELEWORK OPTIONS ARE SUBJECT TO CHANGE. For more information on telework at the FDIC, please reference the available telework options for this position here.
Selectee(s) for this position will be required to report to their duty station office two days per week.
Interns will be offered a salary at the base pay with locality for the CG-07: $61,586
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The online assessment questions and resume you submit for this position will be reviewed to determine whether you meet the basic eligibility and qualification requirements as outlined in this announcement. Therefore, it is imperative that the documents you submit contain sufficiently detailed information upon which to make this basic qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, the average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
If you meet the basic eligibility and qualification requirements, you may be referred to the selecting official for further review and consideration. Candidates who are eligible for veterans' preference will receive selection priority.
The assessment questionnaire is designed to measure your ability in the following competencies/knowledge, skills, and abilities (KSAs):
1.) Knowledge of research methods, techniques and tools
2.) Skill in the use of automated and computer-based systems and programs.
3.) Ability to maintain office files and records in accordance with established procedures.
4.) Knowledge of the International Ombuds Association Standards of Conduct and Practice, including the role, mission, and applicable methods used by an Ombuds.
5.) Knowledge of the principles, concepts, and methodologies related to mediation and conflict resolution.
6.) Ability to communicate in writing.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A resume (must be submitted by the closing date of this announcement).
Note: Your resume should include your graduation date or anticipated graduation date.
EDUCATION DOCUMENTS:
1) A copy of all college transcripts (an unofficial transcript is acceptable) showing:
Classes you are currently enrolled (by the closing date of this announcement).
Overall cumulative GPA (by the closing date of this announcement)
2) An official transcript will be required if you are selected. If you attended more than one university and need to send multiple transcripts, please upload/fax all transcripts as one document.
3) If you are not a student enrolled in the current semester, you must submit proof of enrollment in the upcoming semester (i.e., letter from the registrar’s office or acceptance letter from an accredited educational institution). If you are a student who is enrolled in the current semester and your transcript does not show current enrollment or if you have completed the semester and your transcript does not show enrollment for the upcoming semester, you must submit proof of continued enrollment (i.e., letter from the registrar’s office or course enrollment print out, etc.). Your transcript or registrar’s letter must document the educational requirements for this position.
VETERANS’ PREFERENCE:
If you are claiming veterans’ preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty – or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. For more information, click here: http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply ” button and follow the prompts. If you have not already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process.
You must apply online. Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on the “Applications” tab Click on the “Position Title” and then select “Update Application” or Additional Information to continue. You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
To claim veteran's preference, veterans must submit a copy of the DD214 and/or other applicable veteran's documents.
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States
Next steps
The Fair Chance Act prohibits inquiries concerning an applicant's criminal history information unless the hiring agency has made a conditional (tentative) offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Federal Deposit Insurance Corporation’s Human Resources Staffing Policy and Accountability team at HRPolicyTeam@fdic.gov
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A resume (must be submitted by the closing date of this announcement).
Note: Your resume should include your graduation date or anticipated graduation date.
EDUCATION DOCUMENTS:
1) A copy of all college transcripts (an unofficial transcript is acceptable) showing:
Classes you are currently enrolled (by the closing date of this announcement).
Overall cumulative GPA (by the closing date of this announcement)
2) An official transcript will be required if you are selected. If you attended more than one university and need to send multiple transcripts, please upload/fax all transcripts as one document.
3) If you are not a student enrolled in the current semester, you must submit proof of enrollment in the upcoming semester (i.e., letter from the registrar’s office or acceptance letter from an accredited educational institution). If you are a student who is enrolled in the current semester and your transcript does not show current enrollment or if you have completed the semester and your transcript does not show enrollment for the upcoming semester, you must submit proof of continued enrollment (i.e., letter from the registrar’s office or course enrollment print out, etc.). Your transcript or registrar’s letter must document the educational requirements for this position.
VETERANS’ PREFERENCE:
If you are claiming veterans’ preference, click here. (Note: Veterans must submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty – or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ preference eligibility.)
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. For more information, click here: http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply ” button and follow the prompts. If you have not already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process.
You must apply online. Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on the “Applications” tab Click on the “Position Title” and then select “Update Application” or Additional Information to continue. You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
To claim veteran's preference, veterans must submit a copy of the DD214 and/or other applicable veteran's documents.
Federal Deposit Insurance Corporation
FDIC Human Resources Branch
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States
Next steps
The Fair Chance Act prohibits inquiries concerning an applicant's criminal history information unless the hiring agency has made a conditional (tentative) offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the Federal Deposit Insurance Corporation’s Human Resources Staffing Policy and Accountability team at HRPolicyTeam@fdic.gov
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
