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IT Specialist

Department of Transportation
Federal Aviation Administration
ATO, Tech Ops, Facilities and Engineering Services, Implementation Support Center B, AJW-2E16B
This job announcement has closed

Summary

Incumbent administers, develops, delivers and supports information technology (IT) systems and services.

Overview

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Job canceled
Open & closing dates
10/22/2024 to 11/12/2024
Salary
$52,112 to - $116,712 per year

Salary above is basic pay. Locality will be added after selection. See additional information.

Pay scale & grade
FV G - I
Locations
1 vacancy in the following locations:
College Park, GA
Burlington, MA
Nashua, NH
Queens, NY
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
NA
Supervisory status
No
Security clearance
Other
Drug test
No
Financial disclosure
Yes - The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. See https://www.faa.gov/jobs/workinghere/financial-disclosure-requirements.
Bargaining unit status
Yes - This position is represented by PASS: Regional Tech Ops and AEA.
Announcement number
AEA-ATO-24-BKY-92523
Control number
815183700

Duties

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The paramount requirement is knowledge of IT principles, concepts, and methods; e.g, data storage, software applications, and networking. Information technology refers to systems and services used in the automated acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, assurance, or reception of information. Information technology includes computers, network components, peripheral equipment, software, firmware, services, and related sources.

Duties at the FV-G:

Work in the Technical Category at this pay band is characterized by such assignments as:

  • Collects, records and analyzes data/information; identifies problems; performing limited analyses;
  • Coordinates with a manager project/program manager, team leader, or more experienced specialist to plan time and use assigned resources to accomplish assignments;
  • Performs several, or all of the steps necessary for collecting data after the initial planning has been completed by a senior specialist, lead or the supervisor and when technical supervision is readily available;
  • Processes according to exacting but clearly stated standards;
  • Schedules, monitors and verifies the integrity of system backups and restore files, as needed;
  • Corrects security vulnerabilities in assigned systems in response to problems identified in vulnerability reports;
  • Serves as a member of a team responsible for planning and managing large scale server deployment.

Duties at the FV-H:

  • Work in the Technical Category at this pay band is characterized by such assignments as: Collects, records, and analyzes data/information; identifies problems; and performs analysis;
  • Plans and carries out projects for collecting detailed data or information from primary sources. Such projects are typically a part of a large and continuing program. Plans and analyzes data. May suggest data sources and prepare interpretive reports of limited scope;¿
  • Recommends additional components to improve overall systems performance;
  • Plans and carries out projects for collecting detailed data or information from primary sources;
  • Plans and analyzes data
  • Recommends additional components to improve overall systems performance;
  • Plans and coordinates the installation of new products or equipment; e.g., servers;
  • Works closely with customer officials to ensure seamless implementation of any software or hardware changes;
  • Resolves routine installation problems;
  • Identifies and mitigates security vulnerabilities and risks;
  • Maintains server integrity and availability;
  • Identifies server performance, availability, capacity or configuration problems and initiates corrective or preventative actions.

Duties at the FV-I:

Work in the Technical Category at this pay band is characterized by such assignments as:

  • Provides guidance to lower-level staff on how to solve difficult analytical problems. Provides policy guidance and instruction to others both internally and externally;
  • Performs assignments that may include shared responsibility for project/program management. Assignments typically require solutions be derived by interpreting and extrapolating from situations faced in the past. Provides recommendation to improve procedures;
  • Contributes to the preparation of complex reports;
  • May act as a key point of contact for internal and external audiences;
  • Often represents FAA as a senior technical point of contact on projects, programs, and other work activities; Proposes preventive actions and methods for ensuring FAA policies and practices align with emerging changes to transportation industry operations
  • Generates and runs simulation models for future applications and evaluates and verifies impacts on the current and planned enterprise IT architecture;
  • Provides recommendations to improve work progress.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Successful completion of security investigation may be required.
  • A one-year probationary period may be required.

Qualifications

Qualifications Reference: EMP-1.7 & OPM General Schedule Qualification Standards. U.S. Office of Personnel Management Information Technology (IT) Management Series, 2210 (Alternative A): https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

FV-G through K (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

To qualify at the FV-G, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-F (FG/GS 5/7/9).
Specialized experience includes collecting, recording and analyzing data; scheduling, monitor and verifying the integrity of systems backups and restore files related to Computer Aided Drafting (CAD) software on a local level.

OR

Education: Successful completion of a Bachelor's Degree from an accredited college or university in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

To qualify at the FV-H, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-G (FG/GS 10/11) Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience: includes recommending additional components to improve overall systems performance. Identifies server performance, availability, capacity or configuration problems and initiates corrective action related to Computer Aided Drafting (CAD) software on a regional level. Ability to work with server and/or desktop support.

OR

Education; Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.

To qualify at the FV-I, you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience equivalent to FV-H (FG/GS-12). Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience includes generating and running simulation models for future applications and evaluates and verifies impact related to Computer Aided Drafting (CAD) software on a national level. Experience writing automation scripts or coding.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation.

Applicants should include specific examples of specialized experience in their Work History.

Qualification requirements must be met by the closing date of this vacancy announcement.

Education

Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Accreditation may be verified at the following website: www.ed.gov/accreditation.

Foreign education must be evaluated by a private professional organization specializing in interpretation of foreign education credentials or an accredited U.S. educational institution in terms of equivalence to a degree acquired at an American college or university. A copy of the evaluation results must be included, otherwise your foreign education will not be considered.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

Locality will be added based on the duty location for the following:
College Park, GA - 23.45%
Burlington, MA - 31.97%
Nashua, NH - 31.97%
Queens, NY - 37.24%

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge Skills and Abilities (KSAs), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Interviews:
Some, all or none of the applicants may be interviewed.

This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm

Applicants may be asked to verify information on your application for employment with the FAA.

Links to Important Information: Locality Pay, COLA

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

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