The NCUA is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies).
This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Information Officer (OCIO). This position will serve as an Endpoint Admin/Engineer, responsible for optimizing our Microsoft Intune environment, ensuring seamless deployment using Autopilot and management of mobile devices, applications, and security policies.
Summary
The NCUA is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies).
This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Information Officer (OCIO). This position will serve as an Endpoint Admin/Engineer, responsible for optimizing our Microsoft Intune environment, ensuring seamless deployment using Autopilot and management of mobile devices, applications, and security policies.
Develop secure architecture/design, plan activities, system testing/implementation and provide ongoing technical support for Microsoft technologies such as Office 365, Hybrid-Office 365 implementations, Microsoft Defender Advanced Threat Protection (ATP), Active Directory Federation Services (ADFS), and other various Microsoft-focused end-point/platform technologies
Develop and document systems administration standard operating procedures
Enable the automation of the application of information security/information assurance policies, principles, and practices in the delivery of enterprise services
Design, deliver, test, and engineer the system configurations against security standards associated with implementing Endpoint Management using Mobile Device Management (MDM), Windows 10/11, Apple iPhone/iPad, PowerShell, Virtual Desktops, and etc.
Deploy secure MDM-managed devices (for example laptops, desktops, mobile phones, and/or tablets)
Implement secure baseline policies using Critical Security Controls (CIS) benchmarks and/or DISA Security Technical Implementation Guide (STIGs)
Suitable adjudication of background/security investigation is required.
A probationary/trial period may be required.
A financial disclosure is required.
Must complete initial online questionnaire.
This position is telework eligible.
Drug testing is required.
Top Secret/SCI is required.
Qualifications
Applicants must possess IT related experience demonstrating EACH of the four IT Specialist competencies AND one year of specialized experience as described below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.
All applicants applying for the CU-13 level must have at least one full year of specialized experience equivalent to the CU/GS-12 level obtained in the private or public sector. Specialized experience for this position is defined as experience:
1. Deploying and testing the system configurations against security standards associated with implementing:
Endpoint Management using Mobile Device Management (MDM) such as Intune, MAAS 360, or Mobile Iron
Windows 10, Windows 11, Apple iPhone and/or Apple iPad
PowerShell and/or Microsoft Graph
Virtual Desktops such as VMware horizon/workstation, Citrix, Azure Virtual Desktop
2. Deploying secure MDM-managed devices (e.g. laptops, desktops, mobile phones, and/or tablets); and
3. Testing secure baseline policies using Center for Internet Security (CIS) benchmarks and/or Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs).
All applicants applying for the CU-14 level must have at least one full year of specialized experience equivalent to the CU/GS-13 level obtained in the private or public sector. Specialized experience for this position is defined as experience:
1. Delivering, testing, and implementing the system configurations against security standards associated with:
Endpoint Management using Mobile Device Management (MDM) such as Intune, MAAS 360, or Mobile Iron
Windows 10, Windows 11, Apple iPhone and/or Apple iPad
PowerShell and Microsoft Graph
Virtual Desktops such as VMware horizon/workstation, Citrix, Azure Virtual Desktop
2. Deploying secure MDM-managed devices (e.g. laptops, desktops, mobile phones, and/or tablets); and
3. Implementing secure baseline policies using Center for Internet Security (CIS) benchmarks and/or Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs).
You must meet the qualifications for this position by the closing date of this announcement.
Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.
YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.
Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
Education
Education may not be used in lieu of experience for this opportunity.
Additional information
Career Ladder Promotion Statement: If you are selected at the lower grade level advertised in this announcement, you may be noncompetitively promoted to the next grade level in accordance with OPM regulations and NCUA policies.
SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position.
Pay will be set using NCUA's Compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes a locality rate of 50.87% for the Alexandria, Virginia geographical area.
SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/.
This position is not in the bargaining unit.
Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.
The Fair Chance Act: In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to the Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.
Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.
NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY.
NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.
More than the number of positions listed may be filled through this vacancy announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications. This vacancy is being filled through the Office of Personnel Management's delegated Direct-Hire Authority.
The self-assessment questions have been developed to evaluate your competency in the following areas:
Information Systems/Network Security
Risk Management
Systems Life Cycle
Reference Checks: Reference checks must be conducted for the top candidate(s) before a tentative offer may be extended. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package which includes:
Resume - For each position held your resume must include hours worked per week, pay plan and grade level (for Federal positions), dates of employment and duties performed. If you combine your work experiences and grade levels, that experience may not be credited towards meeting the requirements.
Other supporting documents: Cover Letter (optional)
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. Click here to view a video for tips on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. ET ON 10/30/2024 TO RECEIVE CONSIDERATION.
To begin, click "Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package which includes:
Resume - For each position held your resume must include hours worked per week, pay plan and grade level (for Federal positions), dates of employment and duties performed. If you combine your work experiences and grade levels, that experience may not be credited towards meeting the requirements.
Other supporting documents: Cover Letter (optional)
CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:
Copy of agency notice;
Most recent performance rating; and
SF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.
To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. Click here to view a video for tips on how to apply for federal jobs.
YOUR APPLICATION AND SUPPORTING DOCUMENTS ( i.e. TRANSCRIPTS, CERTIFICATIONS, etc.) MUST BE RECEIVED BY 11:59:59 P.M. ET ON 10/30/2024 TO RECEIVE CONSIDERATION.
To begin, click "Apply Online" to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
The preferred method to apply is online. If an alternate method is needed, please click on the following link for detailed instructions: Alternate Application Method.
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
US
Next steps
Once your online application is successfully submitted you will receive an email notification from the system confirming receipt. Your application will then be evaluated, and you will receive further notification(s) as the status of your application is updated. You may check the status of your application at any time by logging into your USAJOBS account and clicking on your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
