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Program Support Specialist

Department of Homeland Security
U.S. Secret Service
Office of Human Resources, Safety, Health, and Environmental Branch (SAF)
This job announcement has closed

Summary

Joining the Secret Service, Office of Human Resources, Safety, Health and Environmental Programs Division will allow you the opportunity to ensure that SAF, Safety and Environmental policies are implemented to support operations and conserve resources.

For definitions of terms found in this announcement, please click here.

Overview

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Reviewing applications
Open date: 10/11/2024
Closed date: 10/18/2024
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Remote job
No
Relocation expenses reimbursed
No
Salary
$117,962 - $153,354 per year
Pay scale & grade
GS 13
Promotion potential
13
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
No
Drug test
Yes
Security clearance
Top Secret
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
SAF-TH-12564221-25-IMP
Control number
813939400

Duties

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The selectee will serve as a(n) Program Support Specialist in the Office of Human Resources, Safety, Health and Environmental Programs Division. Typical work assignments include:

  • Serving as a member of the medical section team that develops specific Mandatory Medical Examination Programs (MMEP) and establishing methods and procedures which will best accomplish planned objectives.
  • Establishing and overseeing the maintenance of program records, and measuring to ensure the safeguarding, confidentiality and privacy as required by applicable laws.
  • Responsible for scheduling and testing all applicants, scheduling random drug screen tests, recording, and preserving records and notifying appropriate parties of completion.
  • Serving as the primary liaison with contractors regarding examining facilities issues/concerns and providing medical and accident data information for inspection reports; and preparing correspondence regarding request for inspection data.
  • Assisting the safety and environmental sections with risk management of facilities and routine/recurring inspections as required under OSHA regulations.
Apply for this exciting opportunity to impact the ability of the Secret Service to provide employees a unified approach to safety and occupational health that strives to eliminate work related accidents, injuries, workplace illnesses and to maintain an acceptable level of health and fitness while ideally interacting in an environmentally friendly sustainably conscious work environment. This Program Support Specialist position starts at a salary of $117,962.00, GS - 13 step 1, with promotion potential to $153,354.00, GS-13 step 10.

Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Males born after 12/31/1959 must be registered for Selective Service
  • Complete the initial online assessment and USA Hire Assessment, if required.
If selected for this position, you will be required to:
  • Obtain and maintain a top secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
  • Submit a credit check after a conditional offer of employment has been accepted.
  • Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
NOTE: The person selected for this position may be subject to a one-year probationary period.

Qualifications

To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.

You qualify for the GS-13 level (starting salary $117,962.00) if you possess one year of specialized experience equivalent to the GS-12 level performing duties such as:

  • Evaluating operations and making recommendations for existing processes and procedures to accomplish program objectives.
  • Serving as a contraction officer's representative (COR) and overseeing contract procurement and billing functions such as payment of monthly bills and ensuring contracts are properly funded.
  • Conducting facility inspections required under Occupational Safety and Health Administration (OSHA) regulations and assisting with risk management at various facilities.
  • Serving as a liaison by providing data, inspection reports to management and responding to inquiries from internal and external stakeholders.

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).
NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply.

The qualification requirements listed above must be met by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to HRsupport@usss.dhs.gov.

The agency's Telework Policy allows up to 80% telework, which is at the discretion of management and based on roles and responsibilities. Additionally, compressed and flexible work schedules are offered with appropriate approval.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade and unit occur.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

The Secret Service prohibits employees from having visible body markings (including but not limited to tattoos, body art, and branding) on the head, face, neck, hand and fingers (any area below the wrist bone) (exception: a single conservative and unobtrusive tattoo in the form of a ring is authorized on one finger).

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be rated on the extent and quality of your experience, education and training relevant to the duties of the position. A score will automatically be calculated based on your answers to the vacancy specific questions. All answers provided in the online process must be substantiated by your resume. Upon review, your resume and/or supporting documents need to support your answer choices and reflect the one year of specialized experience requirement, in order to be considered. If the one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified. The competencies or knowledge, skills, and abilities needed to perform this job are:

  • Attention to Detail
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Knowledge Management
  • Partnering
  • Performance Measurement
  • Reading Comprehension
  • Reasoning
  • Safety Engineering
  • Security
  • Self-Management
  • Teamwork


The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP, you must be rated at a minimum score of 85.0 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

An interview may be required for this position. If an interview is required, failure to complete the interview may result in removal from further consideration.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

U.S. Secret Service

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Building on a Tradition of Excellence and Meeting the Challenges of the Future, The Secret Service is a premier law enforcement organization with two critical national security missions: protect our nation's leaders and conduct criminal investigations. Our team members continue a tradition of excellence - whether investigating financial crime or protecting national and visiting foreign leaders. In the Secret Service, we serve the country with duty, loyalty, justice, integrity and courage. In the Secret Service, we:

  • Protect the President, the Vice President, and other leaders; investigate threats against them; and safeguard their residences and other facilities
  • Plan and implement security designs for National Special Security Events
  • Investigate financial crimes including fraud, identity theft and computer-based attacks on banking or telecommunications infrastructure

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Agency contact information

APT Talent Management Division

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Learn more about what it's like to work at U.S. Secret Service, what the agency does, and about the types of careers this agency offers.

https://www.secretservice.gov/careers

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