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IT Specialist (NETWORK SERVICES)

Department of the Army
Army Tank-Automotive and Armament Command (TACOM)
Directorate of Information Management (DOIM)-Network and Systems Administrative Division E3
This job announcement has closed

Summary

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

About the Position: The Anniston Army Depot is located in Anniston, Alabama in the foothills of the Appalachian Mountain chain half way between Atlanta, GA and Birmingham, Alabama just off interstate 20. The depot is the largest employer in Calhoun County with approximately 4000 employees.

Overview

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Reviewing applications
Open & closing dates
09/25/2024 to 10/03/2024
Salary
$73,230 to - $95,197 per year
Pay scale & grade
GS 11
Location
1 vacancy in the following location:
Anniston Army Depot, AL
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel 5% for this position.
Relocation expenses reimbursed
No
Appointment type
Term - 1 Year 1 Day
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes
Announcement number
MCGM23663945744HD
Control number
811214600

This job is open to

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Clarification from the agency

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Industrial Base (DIB) Facilities and the Major Range and Test Facilities Base (MRTFB) to recruit and appoint qualified candidates to positions in the competitive service.

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Duties

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  • Responsible for providing Local Area Network (LAN) connectivity and monitoring network capacity and performance on a military installation.
  • Responsible for planning, implementation, and administration of network systems, and system and server maintenance operations.
  • Implement new network system hardware and software and develops operating procedures.
  • Serve as Local Area Network (LAN) and Wireless Local Area Network (WLAN) administrator for a complex network infrastructure that supplies communications for a military installation and its tenants.
  • Analyses of networking products and defining important characteristics in support of the acquisition of major networking components.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
  • Term employment is subject to a one year trial period. Employees serving a trial period can be removed with limited appeal rights.
  • This position requires the incumbent to obtain and maintain the DoD 8570 Baseline Certification Level II within six (6) months of entering the position.
  • Business travel requirement of 5% of the time.
  • This is a Term position scheduled to last 1 Year 1 Day. A term position may be extended to a maximum of eight years depending upon the needs of management.

Qualifications

THIS IS A DIRECT HIRE SOLICITATION - These positions are being advertised through the Direct Hire Authority (DHA) for Domestic Defense Industrial Base (DIB) Facilities. Under this authority, competitive rating/ranking and veterans' preference procedures do not apply.

This position is a TERM, 1 year 1 day, position.

  • This is a temporary position and may be extended up to a maximum of eight (8) years.

Who May Apply: US Citizens

In order to qualify, you must meet the education and or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.


Basic Requirement for IT Specialist (Network Services):


Specialized and Other Experience: One year of specialized experience equivalent to the GS-09 grade level in the Federal service which includes managing operations, modifications, upgrades, and services for the installation network; initiating corrective actions plans to improve and accomplish network requirements; maintaining network communication systems; install and configure operating system software; provide recommendations to telecommunications processors and resolve equipment issue. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09)

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include completing work independently that rarely requires editing or review by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.

OR

Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Digital Technology - Information Technology Management Career Field position.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is NOT authorized, based on a determination that a PCS move is not in the Government interest.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates.

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