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Health System Specialist (Operations)

Department of Veterans Affairs
Veterans Health Administration
Office of Nursing Services
This job announcement has closed

Summary

This position is in the Office of Nursing Services (ONS), a program office within the Office of the Assistant Under Secretary for Health (AUSH) for Patient Care Services (PCS), Veterans Health Administration (VHA), Central Office (CO), with oversight of nursing practice across the enterprise.

Overview

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Reviewing applications
Open date: 09/18/2024
Closed date: 09/25/2024
Location
3 vacancies in the following location:
Work site options
Telework eligible
Not applicable, this is a remote position.
Remote job
Yes
Relocation expenses reimbursed
No
Salary
$103,409 - $134,435 per year

Salary will be adjusted upon selection, based on location.

Pay scale & grade
GS 13
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
25% or less - You may be expected to travel for this position.
Appointment type
Temporary promotion - 1 Year
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Represented by a union
Yes
Drug test
No
Security clearance
Other
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
CBZY-12543462-24-SM
Control number
810229100

This job is open to

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Clarification from the agency

Open to current and permanent employees with the Veteran Health Administration and CTAP eligibles. Eligible applications will be reviewed and referred in the following order: First consideration: CTAP eligibles; Second: current permanent employees within ONS; Third: current permanent employees within Patient Care Service Program Offices at VHACO, Fourth: all other current permanent employees within VHACO, Final: All other current permanent VHA employees.

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Duties

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This announcement will close on 09/25/2024. The first 200 applications received will receive first consideration. Applications that are submitted after the initial cut-off number has been reached will not receive consideration unless otherwise requested by management.

This is a temporary promotion, not to exceed 1 Year and may be extended at the needs of management. This specific announcement will not be able to be made permanent. Upon termination of the promotion, you will be returned to your original position of record, or to a different position of equivalent grade and pay. Temporary promotions may be terminated at any time based on the needs of management. If you are currently employed at a grade equivalent to, or higher than the advertised position, the action will be considered a detail for processing purposes, and no salary increase will be associated with accepting the position. Upon termination of the detail, you will be returned to your original position of record. Details may be terminated at any time based on needs of management.

Major duties include, but not limited to:

Program Administration

  • Responsible for providing expert support to the Executive Director, Deputy Executive Directors, Portfolio Directors, and leaders within ONS for program matters pertaining to evaluation of the effectiveness of programs and operations.
  • Prepares comprehensive reports, presentations, publications, and responses to incoming task/action requests.
  • Produces complex analyses and written reports; organizing special committees, workshops, or other gatherings; initiating program reviews; developing or fostering cross-agency activities.
  • Serves as a technical expert and programmatic consultant for assigned mission areas that have impact across the enterprise.
  • Reviews portfolio/program area budget initiatives, subsequent justifications and defends for the clinical or administrative area to the ONS executive leaders as needed.
  • Actively participates with upper management in defining strategic goals, developing, and implementing administrative and clinical programs, and education of staff regarding processes related to operations, research, assisting in measurements of those goals, and contributing to the success of projects.
  • Independently plans and initiates fact finding, analyzing data, and developing recommendations from a variety of alternatives.
  • Works closely with VA Central Office and Consortia/Networks to ensure the ONS performance levels meet the national criteria.
  • Identifies system development issues and/or data capture issues (i.e., absence of data, quality of data, and timeliness of data collection), develops and implements plans for addressing issues.
Research, Analysis, and Strategic Planning
  • Develops thorough, administrative, and strategic operational initiatives of ONS enabling the specialist to identify problems, analyze data, and recommend resolutions based on specific knowledge of the organizational objectives, priorities, resources, and oversight area.
  • Uses databases and registries, formulates tools to support the program, and ensure quality management and administrative oversight.
  • Provides technical expertise in the field of health care planning; provides advice and assistance regarding possible need for revision of regulations and policies governing planning activities.
  • Analyzes and interprets data to identify the effectiveness of initiatives and programs within the ONS to identify opportunities for improvement.
  • Ensures that proposals/initiatives submitted for ONS approval are complete and all implementation requirements are accurately identified.

Work Schedule: Monday - Friday 8:00 AM - 4:30 PM
Telework: Not available. This is a Remote position.
Virtual: This is not a virtual position.
Position Description/PD#: Health System Specialist (Operations)/PD45325A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/25/2024.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

Individual Occupational Requirements (IOR): The 0671 Occupational series has an IOR that must be met:

Undergraduate and Graduate Education: Major study - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
OR,
Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:

  • Missions, organizations, programs, and requirements of health care delivery systems;
  • Regulations and standards of various regulatory and credentialing groups; and
  • Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
OR,
Special Provision for Inservice Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:
  • Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
  • Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
  • Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.
In addition to the IOR, candidates must also meet the following specialized experience for the grade level.
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
    • Experience providing high-level administrative support to senior leaders in the organization.
    • Ability to prioritize multiple tasks based on deadlines, importance, and scope of assignments.
    • Project management and correspondence expertise.
    • Excellent communication skills (both written and verbal), teamwork, and interpersonal skills.
    • Innovative and critical thinking skills.
    • Expert knowledge of VA administrative practices, correspondence, and suspense systems.
    • Demonstrated ability to work in a team environment.
    • Expertise in crafting executive level presentations with talking points..
You will be rated on the following Competencies for this position:
  • Accountability
  • Attention to Detail
  • Change Management
  • Conflict Management
  • Continual Learning
  • Cost-Benefit Analysis
  • Creative Thinking
  • Customer Service
  • Data Management
  • Decisiveness
  • Financial Management
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Leveraging Diversity
  • Listening
  • Oral/Written Communication
  • Organizational Performance Analysis
  • Project Management
  • Resilience
  • Self-Management
  • Stress Tolerance

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. The work requires extensive periods of typing or computer work, either sitting or standing, virtual modality communication including telephonic communication. Support including travel to VHA facilities of care, taking notes, following up on actions, taking part in face-to-face meetings and/or conferences, participation in site visits, conducting interviews in a face-to-face or virtual environment are also required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Agency contact information

VHA National Recruitment Center
Phone
(844)456-5208
Email
VHANationalRecruitmentCenter@va.gov
Address
VSHO - Patient Care Services
2402 Wildwood Ave Suite 301
Sherwood, AR 72120
US

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http://www.va.gov/jobs

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