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Information Technology Specialist

Department of Transportation
Federal Railroad Administration
This job announcement has closed

Summary

These positions are located in the Office of Information Technology (OIT, RAD-20), Office of the Associate Administrator for Administration, Federal Railroad Administration (FRA).

Overview

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Job canceled
Open & closing dates
09/18/2024 to 09/19/2024
Salary
$86,962 to - $167,336 per year

https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2024/general-schedule

Pay scale & grade
GS 12 - 13
Location
1 vacancy in the following location:
Anywhere in the U.S. (remote job)
Remote job
Yes
Telework eligible
Not applicable, this is a remote position.
Travel Required
Occasional travel - Travel will vary by position and location.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13 - Promotion potential will be based on the position to which appointed. Salaries reflected on this vacancy announcement will vary based on the duty station of the appointed position.
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
Yes - This is a Bargaining unit position represented by AFGE local 1084.
Announcement number
FRA.AD-2024-0015
Control number
810097500

This job is open to

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Clarification from the agency

This announcement is for Merit Promotion (Federal Government) opportunities and also serves as a Direct Hire Public Notice to gather resumes. Vacancies are open under merit promotion to current and former Federal employees with competitive status and VEOA Applicants AND/OR applications will be accepted from All U.S. Citizens under Direct Hire Authority. The 'Rule of Three', Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy.

Duties

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As a Information Technology Specialist, you will:

  • Perform duties as Systems Owner and Product Owner for multiple FRA IT Systems.
  • Be responsible for making policy recommendations, overseeing implementation of policy, and development and integration of state-of-the art solutions for IT products and services for end-users and support personnel throughout FRA.
  • Provide expert evaluation of the requirements, analyzes alternatives, and recommends technical solutions relating to the complete life cycle for information systems and information systems components. Writes technical business cases and coordinates the implementation of improved IT tools and practices.
  • Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
  • Provide routine technical support directly to users of cloud computing services, including Infrastructure-as-a-Service (laaS), Platform-as-a-Service (PaaS), Software-as-a­ Service (SaaS), and other evolving as-a-service capabilities.

The ideal candidate will have a strong analytical and technical background and will be comfortable interfacing with stakeholders of all levels. The Candidate must have extensive knowledge and background in IT Asset Management, Microsoft Entra ID (formerly Azure AD), requirements analysis, Agile Methodology, Scrum, application development, and IT project management. He/she must have advanced d knowledge of and demonstrated skill in collecting, analyzing, and reporting on program data and program outcomes to various stakeholders. The Candidate must have the ability to manage reliable and scalable IT infrastructure, on cloud computing platforms such as Azure Cloud Services; knowledge of code repository tools and repositories such as GitHub, and knowledge of the technologies used for authentication and authorization systems. Proficient in Microsoft Platforms: Microsoft Dynamics 365, Microsoft Power Platform, Microsoft Power Apps, Microsoft SharePoint Online, Microsoft Power Automate, Microsoft Visio, Microsoft Teams, Power Bl, Azure DevOps, GitHub and Git Actions.

Requirements

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Conditions of employment

  • You must be a U.S.Citizen and eligible for consideration.
  • Required documents must be submitted by the closing date.
  • Submit application and resume online by 11:59 PM EST on the closing date.

CONDITIONS OF EMPLOYMENT:

  • SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
  • POSITION SENSITIVITY AND RISK: Varies by position and will be based on the position to which appointed.
  • SECURITY CLEARANCE: Varies by position.  If applicable, you must be able to obtain and maintain the appropriate security clearance of the position to which appointed.
  • BACKGROUND INVESTIGATION: You may be required to complete a background/security investigation and meet preliminary requirements prior to onboarding.
  • GOVERNMENT TRAVEL CARD: Travel will vary by position. If the position requires travel, a government contractor-issued travel card will be issued and must be retained for official business only.
  • PROBATIONARY PERIOD: Varies by position and is determined by the hiring agency.  If selected, a one-year or two-year probationary period may be required.
  • FOR DIRECT HIRE CANDIDATES: You must complete a one-year probationary period (unless already completed).
  • FOR GOVERNMENT CANDIDATES:  Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
  • RAILROAD STOCK: Pursuant to 5 C.F.R. Parts 2635.403 and 6001.104, all FRA employees (or spouses or minor children of FRA employees) are specifically prohibited from holding railroad stock (including shares of Berkshire Hathaway, Inc. which owns 100% of BNSF), whether held outright, in an IRA, or in a 401(k) or other plan. (Employees may hold a mutual fund which invests in railroad stocks, so long as the mutual fund does not invest more than 30% of its assets in such prohibited investments.) Employees having a prohibited financial interest must divest themselves of railroad stock within 90 days after their appointment to their positions. Neither the rule against holding railroad stock, nor the divestiture period, is in any way affected by the existence of re-employment rights which employees might have with railroad companies. Nor is there any monetary threshold for applicability of the rule against ownership of railroad stock; all dollar amounts are prohibited.

Qualifications

To meet the minimum qualifications for this position, you must (1) meet the Education Requirement for the series, (2) provide a copy of transcripts for verification, AND (3) meet either the education or experience qualifications for the grade at which you are requesting consideration.

To qualify for the GS-12, you must have at least one year of experience equal or equivalent to the GS-11, it must include:

  • Experience in IT asset management, Video Conferencing, and Desktop Support.
  • Experience in assessing configuration of IT infrastructure and identifying weaknesses in performance
  • Experience integrating Windows/Windows Server, SQL Server Databases and systems into an information.

To qualify for the GS-13, you must have at least one year of experience equal or equivalent to the GS-12, it must include:

  • Experience as a Contracting Officer Representative (COR), FAC COR Level I or higher.
  • Experience in providing expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues; apply new developments to previously unsolvable problems; and make decisions or recommendations that significantly influence important agency IT policies or programs.
  • Experience in applying project management principles, methods, and practices including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments, in order to ensure the integration of IT programs and services, and the development of solutions to integration /
  • Experience in cloud computing, virtualization, and networking technologies and techniques with the management and configuration of public cloud providers such as Azure, Amazon Web Services, 0365, ; and developing and implementing cloud migration strategies sufficient to fully utilize and advise senior leadership on cloud.
  • Experience with domain structures, network protocols, user authentication methods, digital signatures, security best practices, network security devices such as network and application layer firewalls, data loss prevention techniques, network intrusion detection and prevention systems, and security vulnerability.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link:  https://www.opm.gov/frequently-asked-questions/employment-faq/federal-hiring/how-do-i-apply-for-federal-jobs/

All applicants must meet all qualification requirements by the closing date of this announcement.

Additional information

ADDITIONAL CONDITIONS OF EMPLOYMENT:

REMOTE WORK: This position may be eligible for Remote Work.  Remote work is an arrangement in which an employee works at an alternative worksite (e.g., from home) and is not expected to report to the office to work. Remote work location will be determined upon/after selection and may affect locality pay. If selected as a remote work position, must have access to high speed internet and cell phone service meeting current Agency standards from the approved work location within the Contiguous United State and sign a remote work agreement.  The difference in salary is determined by the locality pay in each location. Salaries for all areas are available on the OPM website at:  https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2022/general-schedule/

TELEWORK ELIGIBILITY:  Telework availability will be based upon the mission requirements and supervisory determination.  If approved for occasional telework, you will be required to report to the office on a regular basis. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor, and if applicable, approval of additional officials.

The Fair Chance to Compete for Jobs Act prohibits the Department of Transportation and its Operating Administrations from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Transportation by email at, FairChanceAct@dot.gov. To learn more, please visit our page at: The Fair Chance to Compete Act | US Department of Transportation

This announcement may be used to fill additional Merit Promotion positions if similar vacancies occur within 90 days of the issue date of the referral certificate.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. 

DIRECT HIREAll applications will be reviewed to determine if they meet the basic qualifications for this position, specifically the educational and specialized experience requirements. Applicants will not be rated or ranked.  Veteran's Preference does NOT apply. All applications that are verified to meet the basic qualifications will be referred to the selecting official. Applications received under direct hire public notice may or may not result in a referral or selection. Management has the prerogative to select at any grade level.

GOVERNMENT EMPLOYEESIf you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.

Applicants who apply for Merit Promotion (Federal Government) consideration will also receive consideration under Direct Hire.

ALL APPLICANTS:

Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package.  If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. The Automated Staffing Office is ultimately responsible for determining your final rating.


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