Clarification from the agency

Clarifications from the Agency Area of Consideration 1: Current Title 5 and Title 32 Permanent or Indefinite employees of the Guam Army or Air National Guard. Area of Consideration 2: All other applicants/areas.

-Responsible for the overall management, control and execution of the ANG family readiness and support programs to include Personal and Family Life Education services, Airman and Family Readiness Deployment Support, Personal Financial Readiness services, Employment Assistance, Military Child / Youth Program and Education, Transition Assistance Program - Title 32 and 10 funding, Wounded, Ill, and Injured Warrior / member and or family member, Disaster Preparedness - EFAC / AFPAAS, Relocation Assistance Program, Exceptional Family Member Program (EFMP), Community Outreach and Cooperative Interface, Voting Assistance Program, and Educates on Survivor Benefit Plan at the unit level. The incumbent is responsible for managing the coordination and accomplishment of the planning, scope, development, design and direction of the family readiness and support programs. Incumbent applies knowledge of management principles, applicable laws, regulations and National Guard Bureau (NGB) guidance to family readiness and support programs. Provides guidance to the ANG Wing leadership in the development and implementation of a family readiness and support program and provides family readiness assistance at the GSUs.

-Develops plans for an efficient resource management program and maximum support of service delivery to include resource center (discovery center), equipment, funding, tracking, and computerized systems - AFFIRST, etc. Plans include supported projections of long-term family readiness and support plans and resource needs to wing level trends and directives. Analyzes Wing/GSU family readiness and support budget functions and provide recommendations to resolve existing or forecasted shortages. Provides advice and assistance to accommodate family needs during full or partial unit mobilizations and to alleviate concern of unit members about family welfare in the event of mobilization. Provides full services during full or partial federal or state mobilizations, call-ups, and/or military support missions.

-Identifies service member and family issues that require exploration, development, and resolutions, and determines appropriate methods and resources. Assess customer interactions and documents all service-related customer and community activities in AFFIRST. Uses formal and informal needs assessment to ensure long term proactive/reactive programs are available. Analyzes ongoing family Wing/GSU services evaluation program and provides recommendations to resolve problems of overlap, duplication, or conflict and to ensure effective goals and objectives are accomplished.

-Develops and prepares a variety of correspondence and other documentation i.e. formal letters, position papers, reports, briefings, charts, bullet background papers, etc. Develops and presents information for seminars, conferences, and orientation workshops as appropriate for service members, family members and volunteers. Attends staff meetings monthly or as required to report on family readiness and support program status and concerns, as well as special upcoming programs and events. Maintains adequate records and databases to administer the family program and to provide the necessary reports to the Force Support Squadron Commander/Human Resource Officer (DP) and SFPD. Provides a quarterly report on expenditures to the Wing MSF Group Commander/DP and forwards to SFPD after the end of each quarter, as directed.

-Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates plans and schedules with other organization managers and customers as appropriate. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Assigns work to subordinate employees based on organization priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Structures assignments to create effective and economical positions.

-Performs other duties as assigned.

Conditions of employment

• Incumbent must be able to obtain and maintain a SECRET security clearance.
• The incumbent of this position description must have, at a minimum, a completed National Agency Check (NAC) prior to position assignment.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Irregular and overtime hours may be required to support operational requirements or contingencies.
• The employee may be required to travel in military and/or commercial aircraft to perform temporary duty assignments.
• The work may require the employee to drive a motor vehicle and if so, an appropriate valid driver's license is required.

Qualifications

GENERAL EXPERIENCE: General experience is 3 years of progressively responsible experience, 1 year of which was equivalent to at least GS-4, that demonstrates the ability to: analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing.

SPECIALIZED EXPERIENCE: Applicants must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private sector. Creditable specialized experience includes the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized experience much demonstrate the following:

1. Knowledge of the principles, policies, program goals and methodology of the National Guard quality of life programs, including factors that affect work and leisure environments, to identify family issues that require exploration, development, and resolutions, and determines appropriate methods and resources such as referral to social service programs and agencies, to provide information about National Guard assistance programs, to gather and analyze information on problems and difficulties of obtaining assistance using the current system, to provide programs that address such problems, and to recommend action to improve the system.
2. Knowledge of various analytical techniques to conduct projects and studies to evaluate program effectiveness and efficiency. Knowledge of evaluative techniques and methods (and the ability to adapt as appropriate) to analyze reports, gather data, review suggestions, and evaluate the effectiveness and efficiency of the ANG Family Program sufficient to recognize and define social problems, to reach accurate conclusions, and to measure and improve human services program effectiveness and productivity, and make recommendations for program improvement. Knowledge of project management and analytical study techniques to conduct studies concerning the efficiency and effectiveness of program operations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

1. Skill in evaluating various operational alternatives and developing recommendations for management consideration.
2. Ability to develop solutions based on findings of projects and studies. Ability to provide recommendations to unique and unusual issues or problems with multiple variables in order to assist family members.
3. Ability to provide briefings and orientations to family members and volunteers.
4. Ability to enhance and maximize the volunteer capability to support the family program with active volunteer services and maintaining records of volunteers for base family activities, particular services and specialty expertise.
5. Skill in establishing and maintaining effective working relationships using tact and diplomacy in interacting with individuals/families and program support representatives.
6. Skill in using various computer software database, spreadsheet and word processing.
7. Ability to collect, evaluate, and disseminate information and assess strengths, weaknesses, and needs of serviced population in order to establish program goals, objectives, and procedures.
8. Ability to communicate effectively both orally and in writing.