This position is located at Consumer Financial Protection Bureau, Intergovernmental Affairs. The incumbent serves as the SME for the Office of Intergovernmental Affairs and is responsible for providing strategic advice, interpreting regulations, and making policy and relationship recommendations to enhance understanding of the Bureau's policy decisions and initiatives and to ensure stakeholder insights and perspectives are shared consistently across the Bureau.
Summary
This position is located at Consumer Financial Protection Bureau, Intergovernmental Affairs. The incumbent serves as the SME for the Office of Intergovernmental Affairs and is responsible for providing strategic advice, interpreting regulations, and making policy and relationship recommendations to enhance understanding of the Bureau's policy decisions and initiatives and to ensure stakeholder insights and perspectives are shared consistently across the Bureau.
All candidates who are: Current or former federal employees qualifying as Status Candidates, Federal employees currently serving on a VRA, VEOA eligibles, CTAP/ICTAP eligible, eligible for special hiring authorities (e.g., the Schedule A appointment for persons with disabilities, or covered by an Interchange Agreement), or Land Management employees eligible through Public Law 114-47.
As a Senior Advisor (Stakeholder Engagement and Relationship Management), you will:
Collaborate with the Assistant Director to establish, maintain, track, and improve stakeholder relationships in assigned portfolio by serving as the primary point of contact within the team. Consult with the Assistant Director to identify, develop, and manage new stakeholder relationships and nurture existing stakeholder relationships.
In collaboration with the Assistant Director support the operational management and efficient utilization of office resources, resolving issues and implementing changes, as necessary. Establish and implement comprehensive program performance monitoring, including periodic reviews with the Assistant Director. Collaborate with the Assistant Director in developing both informal and formal policy initiatives, planning work assignments on a strategic multi-year basis, setting organizational tone and direction, and creating and modeling an environment that fosters and sustains diversity, knowledge sharing, and consensus building. Work with the Assistant Director to build a high-functioning team, including all aspects of talent recruitment, subject matter review, orientation, and staff development.
In conjunction with the Assistant Director, work with team members to enhance the information stream from stakeholders to the Bureau. Communicate mission, vision, strategic goals, issues, proposed rules, and more to obtain feedback from stakeholders regarding CFPB activities. Provide feedback about the Bureau's regulations, enforcement, and other offices and divisions' activities for consideration of stakeholder interests.
Public Trust - Background Investigation will be required.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Obtain and use a Government-issued charge card for business-related travel.
Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement.
Specialized Experience: For the CN-71, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the CN-60 grade level in the Federal service. (For qualification purposes, the CN-60 is broadly equivalent to the GS-14).Specialized Experience for this position includes:
Providing advice to senior management regarding consumer finance laws, regulations, and policies and assessing stakeholders' views and recommendations on current laws, regulations, policies, market trends, and financial products and services; AND
Assisting in developing policy initiatives, setting priorities, and determining resource requirements; AND
Maintaining, tracking, and improving stakeholder relationships that impact consumers and consumer finance.
CFPB uses an experience-based process to set pay for employees. Experience is evaluated and credited using the employee's résumé. To ensure that all of your prior work experience (e.g., internships, volunteer work, details, part-time, self-employment, secondary jobs, etc.) is considered and accounted for, please ensure that your résumé covers the following:
your entire work history with specific start and end dates (MM-DD-YYYY) provided for each listed position
hours worked per week for each position
degrees and the dates conferred (MM-YYYY)
Part-time experience will be credited pro-rata based on a 40-hour work week, while work of 32 hours or more will be rounded up to full-time experience. If you have multiple positions that have overlapping start and/or end dates, only 40 hours of experience will be credited for a given work week. Refer to Resume Tips for more information on how to submit a comprehensive résumé. See information on our base pay ranges and salary structure.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Education
This job does not have an education qualification requirement.
Additional information
OTHER INFORMATION:
We may select from this announcement or any other source to fill one or more vacancies.
This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau
This is a non-bargaining unit position.
We offer opportunities for telework.
We offer opportunities for flexible work schedules.
Bureau employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Consumer Financial Protection Bureau (5 CFR 9401), which, among other things, prohibit an employee or the employee's spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at EthicsHelp@cfpb.gov.
Our comprehensive benefits are among the most generous in the federal government. They include:- Challenging and rewarding work benefiting American consumers - Opportunities for development and advancement- Comprehensive Federal health, vision, dental, life, and long-term care insurance programs- Learn more about Federal benefits programs at: http://files.consumerfinance.gov/f/documents/201706_cfpb_benefits.pdf
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Fair Chance to Compete for Jobs Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: Ana.GuzmanEvans@cfpb.gov What are criminal history inquiries?
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
Rating: Your application will be evaluated in the following areas: Subject Matter Expertise, Providing Quality Results, Written Communication, Work Management.
Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view resume tips.
CURRENT AND FORMER FEDERAL EMPLOYEES - Documentation Relating to Your Federal Employment: You must submit an SF-50 which confirms both competitive status eligibility as well has highest grade/pay band level achieved. This may require that you submit more than one SF-50.
To verify your competitive status: Box 34 must have a "1" and Box 24 must have a "1" or a "2"
CURRENT CFPB EMPLOYEES: If you are a current Consumer Financial Protection Bureau employee in a permanent, competitive service position you do not need to submit documents to confirm your status.-If you are a current Consumer Financial Protection Bureau employee who is reinstatement eligible based on prior federal competitive service, you must submit documents to confirm your eligibility such as documents described below.
REINSTATEMENT: If you are a former federal employee and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating.
If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
If you are applying under a special hiring authority (e.g. Military Spouses, Interchange Agreement, VEOA, VRA, Schedule A Disability, etc.), please see Applicant Guide. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.
Land Management Eligibles must provide all required documentation to verify eligibility, prior performance, and qualifications for the target position. You can find information on the Land Management Workforce Flexibility Act and eligibility here.
The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
You may be entitled to a reasonable accommodation as part of the job application process if you need one due to a disability, pregnancy; childbirth; or related medical conditions, or religion. Learn more about reasonable accommodations.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
-Log into your USAJOBS account (USAJOBS Login), all of your applications will appear on the Welcome screen
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/ If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
INTERGOVERNMENTAL AFFAIRS
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online application is submitted, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view resume tips.
CURRENT AND FORMER FEDERAL EMPLOYEES - Documentation Relating to Your Federal Employment: You must submit an SF-50 which confirms both competitive status eligibility as well has highest grade/pay band level achieved. This may require that you submit more than one SF-50.
To verify your competitive status: Box 34 must have a "1" and Box 24 must have a "1" or a "2"
CURRENT CFPB EMPLOYEES: If you are a current Consumer Financial Protection Bureau employee in a permanent, competitive service position you do not need to submit documents to confirm your status.-If you are a current Consumer Financial Protection Bureau employee who is reinstatement eligible based on prior federal competitive service, you must submit documents to confirm your eligibility such as documents described below.
REINSTATEMENT: If you are a former federal employee and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF50 (the "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2") AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating.
If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing that. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.- Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
If you are applying under a special hiring authority (e.g. Military Spouses, Interchange Agreement, VEOA, VRA, Schedule A Disability, etc.), please see Applicant Guide. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.
Land Management Eligibles must provide all required documentation to verify eligibility, prior performance, and qualifications for the target position. You can find information on the Land Management Workforce Flexibility Act and eligibility here.
The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
Please review the entire announcement before applying.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
You may be entitled to a reasonable accommodation as part of the job application process if you need one due to a disability, pregnancy; childbirth; or related medical conditions, or religion. Learn more about reasonable accommodations.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application:
-Log into your USAJOBS account (USAJOBS Login), all of your applications will appear on the Welcome screen
-Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.
For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/ If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
INTERGOVERNMENTAL AFFAIRS
Administrative Resource Center
Parkersburg, WV 26101
US
Next steps
Once the online application is submitted, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
