Clarification from the agency

This is a Title 32 excepted position. This job announcement may be used to fill additional vacancies for additional positions vacated during the job bid process This vacancy is OPEN to the public, to those in the UTARNG or willing to join.

Major Duties: This is not an all-inclusive list

As a Knowledge Operations (Title 32), GS-0308-9/11, you will:

• Works with non-homogenous work centers throughout the wing to integrate planning, development and implementation of knowledge programs and systems.
• Applies enterprise processes and technologies to capture, store, organize, share, and control tacit and explicit knowledge.
• Implements Continuous Process Improvement techniques to improve mission and business processes.
• Provides training to managers and end-users regarding knowledge management principles, costs and benefits.
• Administers Enterprise Information Systems (EIS) to facilitate knowledge management and collaboration by developing, designing and maintaining websites.
• Ensures all site content adheres to applicable policies and standards.
• Provides training, consultation and instruction to end-users on database and file management techniques.
• Provides guidance to Wing leadership moving the organization towards the implementation of effective knowledge management practices.
• Possess a thorough understanding of Air organizations, missions and procedures, and recommends appropriate technologies to support current policies and practices and advise on opportunities presented by emerging technologies.
• Facilitate a clear understanding of the needs and requirements of information required by the end-users.
• Promotes knowledge sharing between information owners and users through the organization's operational processes and systems. Facilitates collaboration for the Wing, tenants and GSUs through use of the latest technologies.
• Develops integrative dashboards of data to enable informed decision making.
• Analyzes, evaluates, advises and improves work methods and procedures through information management automation.
• Bestows technical expertise and conducts training on system operation, hardware, and web management.
• Provides software support.
• Manages overall processes for organizations to plan, coordinate, share and control information.
• Possess knowledge of the organization's core business/mission processes and procedures.
• Identifies and assists in establishing roles and responsibilities for supporting a knowledge management environment; builds knowledge working groups/teams.
• Migrates content to support and promote knowledge management.
• Determines how knowledge will be structured, shared, controlled and accessible for the various needs of the organization.
• Defines roles and responsibilities related to data governance and provides clear accountability for stewardship of the commander's principle information assets.
• Validates all data related business requirements for managing and protecting data are clearly defined and communicated. Provides customer service by assisting and educating users on authoritative data sources, data services, and presentation tools to meet organizational objectives.
• Manages the Records Management (RM) and Records Life Cycle Program.
• Enforces statutory records management requirements, to include training, policies, and technologies. Identify, organize, protect, share, archive, and dispose of official government records through automated management systems. instructions, and general guidance Collaborates with Wing IT security specialists to conduct risk analyses, security tests, evaluations.
• Creates security reports for submission. Administers user access controls, electronic records structure, permissions, storage, password controls and procedures using applicable security policies and regulations.
• Partners with knowledge managers at all levels to ensure that available tools have the capacity to support effective Air and Joint collaboration.
• Develops and implements policy and guidance governing the implementation of knowledge management initiatives.
• Develops reports, matrices, and requests for information, as well as collaborative planning tools to ensure timely delivery of decision-quality information to organizational stakeholders.
• Performs other duties as assigned.

Conditions of employment

• National Guard Membership is required.
• Males born after 31 December 1959 must be registered for Selective Service.
• Participation in direct deposit is mandatory.
• May be required to successfully complete a probationary period.
• Federal employment suitability as determined by a background investigation.
• Potential for incentive pay.
• This position is eligible to be in the union.
• Position may be telework eligible after completion of probationary period.
• Must be certified IAW DoD 8570.01-M, Federal Information Security Management Act of 2002, Clinger Cohen Act of 1996 and obtain Special Experience Identifier (SEI) 264, IAW current AF directives. Information Assurance - Technical Level II (IAT II), IAW current AF directives.
• Conducts travel to and from offsite worksite(s) from the normal work area to perform assigned duties. This may include Operating Locations (OL) and/or Geographically Separated Units (GSU). Due to distances involved, travel may involve one or more overnight stays.
• Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
• The employee may be required to travel in military and/or commercial aircraft to perform temporary duty assignments.
• Individual must possess a secret clearance and may be required to obtain a top secret clearance with eligibility to access sensitive compartmented information (TS-SCI).

Qualifications

*Your resume must reflect in detail how the duties and responsibilities under each position you have held with each employer meets the below listed general and specialized experience required for the position.

**Must include beginning and ending dates of employment stated as MM/YYYY; and total hours worked per week in order to determine part time vs. full time credit.

Specialized Experience GS 9:
1 year as a GS-0308-7? *Must submit SF 50 to validate claim*

OR Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled:

• Ability to assist in the management of the Records Management (RM) and Records Life Cycle Program.
• Ability to manage reports, matrices, and requests for information, as well as collaborative planning tools to ensure timely delivery of decision-quality information to organizational stakeholders.
• Skill in providing customer service by assisting and educating users on authoritative data sources, data services, and presentation tools to meet organizational objectives.
• Knowledge of management and information sharing practices.

• Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature.
• Knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records.
• Experience using qualitative and quantitative analytical techniques such as: literature search; work measurement; task analysis and job structuring; productivity charting; determining staff to workload ratios (e.g., span of control); organization design; space planning; development and administration of questionnaires; flowcharting of work processes; graphing; and calculation of means, modes, standard deviations, or similar statistical measures.
• Skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Category Rating: Your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category. The quality categories are:

1. Highly Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for this position.
2. Well Qualified: Candidates in this category possess good skills and experience above the minimum requirements for this position.
3. Qualified: Candidates in this category meet the minimum education and/or experience requirements for this position.
If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. Your rating will be based on both your entire application package as well as the responses to the assessment questionnaire. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.