Location of position: General Services Administration, Federal Acquisition Service, Information Technology Category, Office of IT services, Business and Operations Division, Branch B VIRTUAL
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
Location of position: General Services Administration, Federal Acquisition Service, Information Technology Category, Office of IT services, Business and Operations Division, Branch B VIRTUAL
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Your application will be considered if you are a:
• GSA employee
• GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP)
You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.
As a Quality and Compliance Program Specialist, you will undertake and direct special studies as needed and prepares special reports or position papers involving highly complex and intricate contract compliance issues.
Major duties include, but are not limited to the following:
Analyzes, monitors and assesses risks associated with organizational business processes, systems, and products to ensure consistency with contractual requirements resulting in mitigation of contract compliance risks.
Provides detailed technical expertise to achieve organizational efficiencies, streamline quality control, assess risks, and oversee quality standards to ensure contract compliance on GSA GWAC Programs.
Evaluates the effectiveness of existing contract compliance strategies and implements policies and procedures to provide the maximum support to ITC business initiatives.
Undertakes and directs special studies as needed and prepares special reports or position papers involving highly complex and intricate contract compliance issues.
Applies qualitative and quantitative analysis (presentations and reports, spreadsheets, charts, statistical tools) to determine the nature and extent of problems and the probability of their resolution.
Collects and analyzes quality assurance data in support of finding and implements ways to eliminate and/or reduce barriers, promotes team building within FAS and improves business practices.
Determines the need for new or modified policies or procedures to address local and FAS-wide quality assurance issues. Develops comprehensive quality and operational viable solutions toward evolving or needed policy areas or issues affecting local and FAS-wide quality assurance.
Collaborates closely with ITC, FAS, GSA stakeholders and contractor personnel to ensure sound communications and information exchange with customer agencies and industry partners.
Coordinates and collaborates with key stakeholders, the acquisition workforce, and the ITC leadership teams (as applicable) in defining contract deliverables and establishing quality standards for contract deliverables.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility criteria within 30 days of the closing date
Meet time-in-grade within 30 days of the closing date, if applicable
Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Serve a one year probationary period, if required.
Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-14 salary will be based upon selectee's location.
To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.
Specialized experience must include experience performing risk assessments, contract compliance, quality assurance, and managing business process improvements that validate contract requirements. Experience should include reducing vendor compliance issues, coordinating activities of the collection of contract administrative fee and providing highly technical professional and administrative advice regarding technical and/or policy matters.
Education
This job does not have an education qualification requirement.
Additional information
Bargaining Unit Status
Bargaining Unit Status:
This position is eligible for the bargaining unit
Relocation Not Paid
Relocation-related expenses are not approved and will be your responsibility.
Management Rights
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
Diversity
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
Reflected in our policies, procedures and work environment;
Recognized by our employees, customers and stakeholders; and
Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Expert knowledge of business and industry processes including knowledge of the supplier operations and quality assurance operations, requirements and processes to define problems, analyze alternatives, design and implement solutions and adapt equipment or techniques to resolve a diverse and complex range of quality assurance and technical problems.
Expert skill in analyzing, monitoring, and assessing risks associated with contractor processes, systems, and products to ensure consistency with contractual requirements resulting in mitigation of contract compliance risks.
Expert knowledge of qualitative and quantitative techniques required to assess and monitor contractor processes and systems and to analyze the effectiveness and efficiency of established contract management policies, procedures, and requirements in resolving quality assurance, financial integrity, and contractual compliance issues
Expert skill in examining, analyzing, and resolving policy issues and expert skill in strategically planning with a long-term perspective including expert skill in determining objectives and setting priorities.
Expert knowledge of administrative laws, court procedures, precedents, legal practices and documents, government regulations, executive orders, agency rules, government organizations and functions related to supplier operations and contract compliance.
Expert skill in applying analytical and evaluative techniques for the identification, consideration and resolution of a variety of highly complex issues concerning vendor compliance to define problems, analyze alternatives, and provide viable solutions.
Expert knowledge of contract access fee (CAF) and associated procedures to ensure regular and accurate collection.
Comprehensive knowledge of GWAC (Governmentwide Acquisition Contract) or Multiple Award/Indefinite Delivery Indefinite Quantity (MA/IDIQ) programs/operations, including the fee collection processes, supplier compliance monitoring and related applications.
Skill in presenting technical or non-technical data based on analysis and evaluation. Skill in clearly and concisely conveying findings and viable solutions to top officials at the agency and other federal agencies.
Knowledge of acquisition policies, processes, regulations, procedures, directives, program functional goals to manage the Governmentwide GWAC program.
Your responses to these questions must be supported by your resume or your score may be lowered.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.
If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Health insurance (choose from a wide range of plans)
Life insurance coverage with several options
Sick leave and vacation time, including 11 paid holidays per year
Thrift Savings Plan (similar to a 401(k) plan)
Flexible work schedules
Transit and child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance?
Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.comor 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.
If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance?
Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.comor 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline
You must receive HR approval before deviating from these instructions.
Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
