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Administrative Support Assistant

Department of Commerce
National Oceanic and Atmospheric Administration
Office of Marine and Aviation Operations (OMAO), Marine Operations (MO)
This job announcement has closed

Summary

This position is located in the National Oceanic and Atmospheric Administration (NOAA), Office of Marine and Aviation Operations (OMAO), Marine Operations (MO), with one vacancy in Newport, OR.

This position is also announced under vacancy number OMAO-24-12503279-ST, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both.

Overview

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Hiring complete
Open & closing dates
08/14/2024 to 08/27/2024
Salary
$39,576 to - $57,354 per year
Pay scale & grade
ZS 3
Location
1 vacancy in the following location:
Newport, OR
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Up to 10% of domestic travel may be required for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
OMAO-24-12503280-DE
Control number
804581300

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Duties

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As an Administrative Support Assistant, you will perform the following duties:

  • Serve as principle branch travel support assistant. Provide highly technical support based on extensive knowledge of rules, regulations, policies, and procedures governing official government travel. Administer the agency's travel program through the execution of policies and procedures for domestic and international travel. Serve as primary travel liaison to branch personnel nationwide, facilitate timely routing and approval of travel authorizations and reimbursement vouchers. Serve as records management coordinator with responsibility for providing advice on travel related files to offices.
  • Develop, design and manage procedures to ensure that flights, accommodations, transportation, financial reimbursements and travel receivables are correct, timely and well executed. Propose ways to enhance customer experience, streamline operations, and provide new opportunities for personalization and efficiency in travel planning and management. Complete voucher reviews on both routine and/or unusual travel vouchers and audit travel voucher files for accuracy. Ensure travelers have the necessary tools and use of their credit card to meet mission requirements.
  • Review administrative program guidance, policies, and procedures from higher authorities to determine effect on assigned mission. Assist in resolving administrative problems by researching office files and data.
  • Serve as point of contact for management reports. Formulate and recommend changes in administrative policies/procedures to obtain maximum effectiveness in the coordination and control of recurring reports.

Requirements

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Conditions of employment

This position will be filled under the DOC Alternative Personnel System (CAPS). This system replaced the Federal GS pay plan and structure. Under CAPS, positions are classified by career, pay plan, and pay band.

The ZS-3 is equivalent to the GS-05/06.

This position requires a Low Risk Security Clearance.

NOTE:
* A one year probationary period may be required.
* Payment of relocation expenses is not authorized.
* Payment of relocation incentives OR recruitment incentives may be authorized. Note: Relocation incentives are for current federal employees only.
* This position is not in the bargaining unit.

Key Requirements:

  1. Applicants must be U.S. Citizens.
  2. Suitable for Federal employment, as determined by background investigation.
  3. Selectee may be subject to serving a one-year probationary period.
  4. More requirements are listed under Qualifications and Other Information.
  5. Must be registered for Selective Service, if applicable (www.sss.gov)
Are There Any Special Requirements For This Position?
  • A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
  • Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy

EDUCATION: There is no positive education requirement for this position.

SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the ZS-3 or GS-05 level:
SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZS-2 or GS-04 in the Federal service. Specialized experience MUST include all of the following:

  • Assisting in planning travel operations such as coordinating flights, transportation, or accommodations for personnel.
OR

SUBSTITUTION OF EDUCATION: 4 years above high school.

OR

COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement.

Education

College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., Bio 101, Math 210, etc.), course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.

Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty.

  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
  • Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit: OPM Foreign Education Evaluation

Additional information

CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition

CTAP applicants MUST submit the following documents:

  1. A copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice).
  2. A copy of your SF-50 "Notification of Personnel Action", noting current position, grade level, and duty location;
  3. A copy of your latest performance appraisal including your rating; and
  4. Any documentation from your agency that shows your current promotion potential.

ICTAP applicants MUST submit the following documents:

  1. A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
  2. A copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
  3. A copy of your latest performance appraisal including your rating; and
  4. Any documentation from your agency that shows your current promotion potential.

NOAA participates in e-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of the three pre-defined categories. The categories are "gold", "silver" and "bronze". However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

  • Administration and Management
  • Clerical
  • Manages and Organizes Information
  • Transportation


How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold) depending on the position and grade level of the job. For more information on Category Rating, please go to Category Rating.

--Basis of Rating:

Category rating will be used in the ranking and selection process for this position. The quality categories are Gold, Silver, and Bronze. You will be rated on the extent and quality of your experience, education, and training relevant to the duties of the position. If you are eligible, your on-line responses to the application questions will determine your placement in the appropriate quality category described above. Your responses must be substantiated by your resume. If you do not respond to the application questions you may be rated ineligible. Veterans' preference rules for category rating will be applied.

--NOTE: If it is determined that you have rated yourself higher than is supported in your description of experience and/or education as described in your resume/application, or that your resume or application is incomplete, you may be rated ineligible and/or not qualified.

To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12503280

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