This position is located in the Department of Homeland Security (DHS), Office of the Chief Information Officer (OCIO), AI Corps. Learn more about the AI Corps by clicking "Learn More About This Agency."
The Deputy Director for Operations leads key organizational initiatives and day-to-day operations. Responsibilities include team culture and empowerment, communications, process improvement and strategic planning.
Non-BU: This is a non-bargaining unit position.
Summary
This position is located in the Department of Homeland Security (DHS), Office of the Chief Information Officer (OCIO), AI Corps. Learn more about the AI Corps by clicking "Learn More About This Agency."
The Deputy Director for Operations leads key organizational initiatives and day-to-day operations. Responsibilities include team culture and empowerment, communications, process improvement and strategic planning.
As a Deputy Director for Operations, GS-2210-15, your typical work assignments may include:
Managing the day-to-day operations of the AI Corps, including coordinating with various departmental teams to ensure smooth execution of AI initiatives. This involves troubleshooting operational challenges, optimizing workflows, and ensuring that resources are effectively allocated to meet strategic objectives.
Tracking, report, and briefing the performance and outcomes of AI programs and initiatives, ensuring they meet goals. This duty could involve preparing detailed reports and presentations for senior leadership, presenting at conferences with the press, or establishing team rituals and practices to celebrate accomplishments.
Providing mentorship, guidance and professional development opportunities to AI Corps staff, fostering a culture of continuous learning and innovation. This includes identifying skill gaps, arranging training sessions, and encouraging employees to pursue advanced expertise in AI technologies.
All DHS-HQ announcements have a 5 business day open period due to the number of applications received.
View common definitions of terms found in this announcement: Common Definitions.
You must be a U.S. citizen to apply for this position.
Males born after 12/31/1959 must be registered for Selective Service.
You must successfully pass a background investigation.
You must submit to a pre-employment drug test.
You may be required to serve a one-year supervisory probationary period.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or overtime, and/or 24/7 shift schedules, and/or on-call and standby duty status.
The employee must be able to obtain and maintain appropriate security clearance.
Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
You will be required to complete an OGE 450, Confidential Financial Disclosure Form annually.
Qualifications
INDIVIDUAL OCCUPATIONAL REQUIREMENT
This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience. Applicant must possess IT-related experience demonstrating each of the four (4) competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Specialized Experience:
You qualify for the GS-15 grade level if you possess one (1) year of specialized experience equivalent to the GS-14 grade level in Federal service or equivalent private/public sector experience. For this position, specialized experience is defined as:
Acting as the primary operations manager of a digital service or technology innovation team that brings together key elements that may include hiring, team culture, communications, and employee development.
Formulating and document a clear vision and comprehensive strategy for successful execution of AI or AI-enabling technology practices with a focus on creating repeatable processes.
Demonstrating clear senior level positions in or responsibility for managing a large team, establishing a culture of empowerment with clear mechanism for accountability.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Substitution of education in lieu of specialized experience may not be used for this grade level.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
Not Applicable
Additional information
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.
In addition to this vacancy, DHS has unique career opportunities. To view these exciting positions, please visit our USAJobs website: https://dhs-hq.usajobs.gov/
Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
You may be required to serve a one-year supervisory probationary period.
You will be required to complete an OGE 450, Confidential Financial Disclosure Form annually.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust as a condition of placement in this Non-Sensitive/ High Risk position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.
Applicants will be evaluated on their total background including experience (paid and unpaid), education, awards, and training and self-development as it relates to the position based upon the information provided in the resume/application and any other supporting documents. All work experience should specify the length of time spent in the position. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that indicates hours per week "varies." List exact hours per week on each job experience.
This notice is issued under the direct-hire authority. Using Office of Personnel Management (OPM) approved government-wide direct hire authorities, agencies may appoint candidates directly to jobs, without regard to the provisions of Title 5 U.S.C. 3309 through 3318, for which OPM determines that there is a severe shortage of candidates or a critical hiring need.
Shared Certificates: The Department of Homeland Security-HQ shares lists of applicants among DHS-components, and other government agencies hiring for similar roles. You may be referred for consideration to other agencies Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DHS-HQ, other DHS components, and other government agencies hiring for similar roles. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions.
Veterans Preference: Veterans preference does not apply under this Direct-Hire Authority (DHA).
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. Information about ICTAP eligibility can be found by clicking here to access OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must submit the supporting documents listed under the required documents section of this announcement and your resume must demonstrate possession of the following KSA/competency: Deputy Director for Operations.
Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume (click the link for information on what to include). If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position held. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit the following:
A copy of your agency notice,
A copy of your most recent performance rating, and
A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?
Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title,
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee),
To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English.
Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the day the announcement closes.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Applicants must submit all required documentation to properly qualify for this position.
Department of Homeland Security Headquarters
OCHCO/HRMS/MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer with 60 after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities.
Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Multiple selections may be made from this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Your resume (click the link for information on what to include). If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position held. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit the following:
A copy of your agency notice,
A copy of your most recent performance rating, and
A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?
Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title,
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee),
To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English.
Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the day the announcement closes.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Applicants must submit all required documentation to properly qualify for this position.
Department of Homeland Security Headquarters
OCHCO/HRMS/MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer with 60 after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities.
Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Multiple selections may be made from this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
